Student Services Centre

We provide a range of accessible and professional services giving information, advice and support. This makes it easy for you, or those that support you, to get the right help at the right time.

Think of the Student Services Centre as a ‘first-stop shop’. If you don’t know where to go, come here.

The friendly staff are trained to deal with a wide range of enquiries, and we’re a key source of information on many University services. If we can’t answer your question, we'll contact colleagues to get the answer or direct you elsewhere if needs be.

Simply email us, visit us, call us or browse this website.

Student money, fees and funding

  • Financial advice and support, including bursaries and scholarship administration
  • Hardship funding, educational trusts and charities
  • Benefits and rights
  • Personal and council tax
  • Part-time work and National Insurance
  • Tuition fees

Practicalities

  • Childcare and schools
  • Legal issues
  • NHS forms
  • Local and national travel
  • TV licences

Registry and administration

  • University registration
  • Student records and  confirmation of student status
  • Timetabling of examinations
  • Degree and award certificates  (including replacements)
  • Degree ceremonies and  graduations
  • Signposting for Complaints and  Appeals

Contact us

The Student Services Centre is located at the heart of the campus, near the Lecture Block, University Hall and Senate House. Semester opening times are:

Monday, Tuesday, Thursday, Friday 
08.30 – 17.30
Wednesday
10.00 – 17.30
(Open from 08.30 on Wed 16/01 and 23/01/13) 

T: +44 (0)1483 686868
E: ask@surrey.ac.uk
www.surrey.ac.uk/ask