Student Policies and Regulations
These policies apply to students at the University of Surrey.
They outline agreed procedures/protocols to ensure students understand both expectations and the support available for student life and communal living environments. They allow the University to discharge a duty of care to students and meet legal obligations around support and advice services. Further information for Surrey University staff is also available from the Student Support Services intranet site via staff login.
Student Policies (& Regulations)
Procedure for Complaints relating to decisions not to allocate accommodation on Preferential Medical Grounds.
The University is guided by the Buttle Trust for the services provided to care leavers.
Child Protection and Adults at Risk
This policy outlines how the University seeks to ensure that its duty of care for under 18's (children) and vulnerable adults (adults at risk raising cause for concern) is discharged.Supporting Procedures – Child Protection (Under 18’s) Safeguarding Policy (487.09KB - Requires Adobe Reader)
For admissions and support for students under the age of 18, please see the following webpage:-
Complaints about Learning Opportunities - Procedures
The Procedure for Complaints about Learning Opportunities describes the University's processes for handling complaints from students.
Information regarding how the University handles information about you.
Death of a Student
Incident response policy & process
The Student Disciplinary Regulations describes the procedures which the University applies to respond to student misconduct.
Disciplinary Guide - Wardens
This guide is used by wardens who support the maintenance of an acceptable communal living environment for students in University campus accommodation, for information on the support provided please see: Wardens
To read the guide click the pdf document below
Wardens Disciplinary Guide (544.28KB - Requires Adobe Reader)
The Student Domestic Abuse Policy and procedures describe the University approach to, and support for, students experiencing domestic abuse.
See Misuse of Drugs by Students below
Equality and Diversity
The University is committed to being a positive environment where everyone is supported and treated with dignity and respect. The Equality & Diversity Policy describes how the University meets its duties to promote equality and prevent discrimination.
Fitness to Study
Regulations concerning students’ ability to study.
Freedom of Speech
The University believes that a culture of free and open discussion is essential to its academic mission. To achieve this, all persons taking part in University activities are expected to respect and be sensitive to the diversity of its community.
Hardship Fund Applications [Appeals against decisions on]
The Procedure for Complaints about Learning Opportunities describes the University's processes for handling complaints from students. This document describes how the Procedure for Complaints relates to decisions on Hardship Fund applications.
The Procedure for Complaints (B7), available on the webpage, academic regulations describes the University's process for handling complaints from students.
Infectious Diseases Policy/Guidelines due March 2017
Maternity Paternity Support Policy and Guidance
Misuse of Drugs by Students Policy and Procedure
It is University policy not to tolerate the possession, trafficking or use of illegal drugs on its premises. This document describes how the misuse of drugs by students will be treated by the University.
Guidelines on Responding to Reports of Missing Students.
Personal Tutoring - Code of Practice
Please see academic codes of practice
Information page for staff
To fulfil a duty under the Counter Terrorism and Security Act 2015 to have due regard to the need to prevent people being drawn into terrorism, the University has introduced the policy below:-
The University welcomes the diverse character of its community and, as part of its commitment to equality and diversity and seeks to promote the equal treatment of and respect for religious and non-religious members of the University community.
-Child Protection - see this page
Sexual Misconduct Policy (Students) (131.88KB - Requires Adobe Reader) Sexual Misconduct Policy (Students) Supporting Procedures (128.32KB - Requires Adobe Reader)
Social Media Policy
A joint statement about the rights and responsibilities shared by all members of the University community.
See publications page.
Student Terms and Conditions
| 2016/17 Student Terms and Conditions (84.53KB - Requires Adobe Reader) |
Student Fee Debt Management
Student Visa (Tier 4) Regulations
Please see Child Protection & Adults at Risk Policy above