Biography

PhD (University of Sheffield)
MA (St Mary's College, University of Surrey)
Post. Dipl. (St Mary's College, University of Surrey)
BA in Psychology (Universidad de la República, Uruguay)

Research Interests

• (Spanish) sociopragmatic
• (Spanish) pragmatic variation with particular reference to institutional talk
• politeness
• cross-cultural and inter-cultural communication
• sociolinguistics

Dr Rosina Márquez Reiter is currently working on a project aimed at examining institutional and intercultural communication in Spanish in the context of a multinational call centre.

Publications

Books

Márquez Reiter, R. (2005) Spanish Pragmatics , Palgrave/Macmillan (co-authored with M. Placencia).

Márquez Reiter, R. (2004) Current Trends in the Pragmatics of Spanish , Amsterdam : John Benjamins (co-edited with M.Placencia).

Márquez Reiter, R. (2000) Linguistic Politeness in Britain and Uruguay . Amsterdam : John Benjamins.

Chapters in Edited Books

Márquez Reiter, R (in press) 'Politeness in business discourse' In F. Bargiela-Chiappini (ed). Handbook of Business Discourse. EUP: Edinburgh

Márquez Reiter, R (in press) 'How to get rid of a telemarketing agent? Face-work strategies in an intercultural service call'. In F. Bargiela-Chiappini and M; Haugh (eds) Face, Communication and Social Interaction. Equinox: London

Márquez Reiter, R. and Stewart, M. (in press) Interactions en site commercial à Montevideo et à Edimbourg (Royaume Uni): "engagement" ( involvement ) et consideration enver les autres" ( considerateness) . In C. Kerbrat-Orecchioni and V. Traverso (eds) Les Interactions en site Commercial : invariants et variants. Paris : Editions de CNRS.

Márquez Reiter, R. and Placencia, M. (2004) 'The pragmatics of Spanish beyond Spain '. In Márquez Reiter, R. and Placencia, M. (eds) Current trends in the pragmatics of Spanish . Amsterdam/ Philadelphia: John Benjamins, pp. 15-30.

Márquez Reiter, R. and Placencia, M. (2004) ' Displaying closeness and respectful distance in Montevidean and Quiteño service encounters' . In Márquez Reiter, R. and Placencia, M. (eds) Current Trends in the Pragmatics of Spanish . Amsterdam/ Philadelphia: John Benjamins, pp. 121-155.

Márquez Reiter, R. (2003) 'Pragmatic variation in Spanish: external request modifications in Uruguayan and Peninsular Spanish'. In Nuñez-Cedeño, R; López, L. and Cameron, R. (eds) A Romance Perspective on Language Knowledge and Use. Amsterdam/ Philadelphia: John Benjamins, pp. 166-180.

Márquez Reiter, R. (2002) 'Estrategias de cortesía en el español hablado en Montevideo . Lo cortés no quita lo valiente'. In Placencia, M. and Bravo, D. (eds) Actos de habla y cortesía en español. Lincom Studies in Pragmatics: England , pp.89-106.

Márquez Reiter, R. (2001) 'The case of apologies in English and Spanish'. In Moreno , A. and Colwell, V. (eds) Perspectivas Recientes sobre el Discurso. AESLA: León.

Márquez Reiter, R.(1998) 'The teaching of 'politeness' in the language classroom'. In Vázquez Orta, I. and Guillén Galve, I. (eds) Perspectivas Pragmáticas en Lingüística Aplicada. Anubar: Zaragoza. pp.290-297.

Márquez Reiter, R. (1997) 'Sensitising Spanish learners of English to cultural differences: the case of politeness'. In Martin Pütz (ed.) The Cultural Context in Foreign Language Teaching. Peter Lang: Frankfurt am Main. pp.143-155.

Articles in journals

Márquez Reiter, R (in press)'Intra-cultural variation: Explanations in service calls to two Montevidean service providers', Journal of Politeness Research

Márquez Reiter, R (2006) ' Interactional closeness in service calls to Montevidean carer service company', Research on Language and Social Interaction, 39 (1): 7-39.

Márquez Reiter, R (2005) 'Complaint calls to a caregiver service company: the case of desahogo ', Intercultural Pragmatics, 2 (4): 481-513.

Márquez Reiter, R; I. Rainey and G. Fulcher (2005) 'A comparative study of certainty and conventional indirectness: evidence from British English and Peninsular Spanish', Applied Linguistics, 26 (1):1-31.

Fulcher, G. and Márquez Reiter, R. (2003) 'Task difficulty in speaking tests', Language Testing , 20 (3): 321-344.

Márquez Reiter, R. (2002) 'A contrastive study of indirectness in Spanish: evidence from Peninsular Uruguayan Spanish', Pragmatics , 12 (2): 135-151.

Márquez Reiter, R. (1997) 'Politeness phenomena in British English and Uruguayan Spanish: the case of requests', Miscelánea: A Journal of English and American Studies , 18: 159-167.

Márquez Reiter, R. (2003) Review of Jordan (2000) ' The function of direct quotes in literary texts', Bulletin of Hispanic Studies , 80 (2): 261-262.

Conferences

Invited speaker

International:

• ‘Spanish politeness: transferable methodologies?’, 14 Deutscher Hispanistentag,Universität Regensburg, Germany, 6-9 March 2003.
• ‘The application of ‘universal’ pragmatic strategies to the study of Spanish: the case of indirectness’, Non-ethnocentric approaches to politeness and the socio-cultural identity of the Hispanic speech communities’, EDICE, Department of English, University of Stockholm, Sweden, 9 September 2002.
• ‘Rasgos corteses y no corteses en el español y el inglés’, Departamento de Lingüística, Facultad de Humanidades, Universidad de la República, Montevideo, Uruguay, June 1997.

National:

• ‘Researching Spoken Interaction’, Postgraduate Conference in Applied Linguistics, University of Newcastle, 22th June 2004.
• ‘Spanish v. English service call openings: A reflection of cultural differences?’, University of Dundee, April 2004.
• ‘Trouble on the phone in Montevideo. Is the client ever right?’, The Business of Culture, SIETAR UK, King’s College, University of London, 6th March 2004.
• ‘Linguistic politeness studies: Transferable methodologies’, 6th Durham Postgraduate Conference in Theoretical and Applied Linguistics, 21 June 2003.
• ‘Politeness in Britain, Spain and Uruguay’, Spanish Pragmatics: State of the Art, Instituto Cervantes, Manchester, March 2001.
• ‘Anglo-Uruguayan politeness’, a conference organised by the British-Uruguayan society on Cultural Studies, Canning House, London, November 1999.

Dr Rosina Márquez Reiter has been invited to Chair the Symposium on Institutional Communication in Spanish to be held at the 8th Congreso de Lingüística, Universidad Autónoma de Madrid, June 2008

Departmental Duties

Internal Work

2002-2004:

Member of the University Postgraduate Academic Board (taught programmes)
Member of the University Student Progress and Assessment Board (Research)

External Work

Dr Rosina Márquez Reiter is the Executive Editor of Spanish in Context, an international peer-reviewed journal with John Benjamins (together with Prof. O. García, Columbia University, and Prof. F. Moreno Fernández, Universidad de Alcalá de Henares ). She is an advisory board member of the Journal of Politeness Research (Mouton de Gruyter) and (occasional) reviewer for Intercultural Pragmatics, Research on Language and Social Interaction, Journal of Pragmatics, Revue Romane, Cambridge University Press, John Benjamins Publishing Company and Palgrave/Macmillan.

Professional Association

Dr Rosina Márquez Reiter is founding member and member of the Executive Committee of The International Association for the Study of Spanish in Society, member of the International Pragmatics Association and the Asociación Española de Lingüística Aplicada.