Dr Carole Doherty
Lecturer in Health Care Management
Qualifications: RN, RM, BSc (Hons), MSc, PhD (King’s College, London)
Email: c.doherty@surrey.ac.uk
Phone: Work: 01483 68 9664
Room no: 74 AP 02
Office hours
Mondays 9.00-10.00, Wednesdays 10.00 -12MD or by arrangement. Please send an e-mail to arrange a meeting
Further information
Biography
Prior to joining the University of Surrey, I worked for more than twenty years in the Health Service. As a nurse I held posts in both nursing and as a general manager. My PhD research, which I undertook at King's College London, examined the consequences of jurisdictional change for the professionalization of nursing in the NHS.
Research Interests
Co-investigator in the following grant:
Project title “Continuity and tension in the definition, perception and enactment of the first-line management role”. £243,801. Principal Investigator: Professor Colin Hales
Funding body: National Institute for Health Services Research SDO Programme. April 2009 -September 2011.
Principal investigator:
Pump-Priming Grant, University of Surrey, project title “patients' involvement in the safety of their care in hospital” £3,000. November 2009 Funding body: University of Surrey.
Publications
Peer reviewed publications
Doherty C. & Stavropoulou C. (forthcoming) “Patients' willingness and ability to participate actively in the reduction of clinical errors: A systematic literature review ” Social Science and Medicine. http://dx.doi.org/10.1016/j.socscimed.2012.02.056
Doherty C, Gatenby M & Hales C. (2010) Role of the ward sister: tensions, pressures, opportunities Nursing Standard 51, 24
Churchman J & Doherty C. (2010) Nurses’ views on challenging doctors’ practice in an acute hospital Nursing Standard 24, 40, 42-47
Doherty C. (2009) A qualitative study of health service reform on nurses’ working lives: Learning from the UK National Health Service (NHS) International Journal of Nursing Studies 46: 1134–1142
Doherty C. (2009) Modernising nursing careers British Journal of Healthcare Management 15(2):105-111
Doherty C. & Doherty W. (2005) What are patients’ preferences for involvement in clinical decision-making within secondary care and what are the underlying factors that influence their preferences? Journal of Nursing Management 13:119-127
Doherty C. (2003) Modernization: the role of ward sisters and charge nurses Nursing Standard 17(52): 33-35
Doherty C. (2001) Some Things Wicked. Health Service Journal 19th April
Doherty C. & Hope W. (2000) Shared Governance – nurses making a difference. Journal of Nursing Management 8(2):77-81
Book Chapter
Doherty C (2010) case number 15 in L.A. Costanzo (2010) Cases in Strategic Management, McGraw-Hill. ISBN: 9780077129651
Major Reports
Hales C, Doherty C, Gatenby M. Continuity and tension in the definition, perception and enactment of the first-line management role in healthcare. Final report. NIHR Service Delivery and Organisation programme; 2011.
Conference Papers
Trust and sensemaking in dominant-subordinate relationships: the case of trust violation and patient safety" First International network on Trust Bi-annual EIASM Workshop Milan 14-15 June 2012
“The role of first-line managers in secondary healthcare: role analysis, role conflict and network theory”. British Academy of Management Conference, Birmingham, England, 13-15 Sept 2011. Awarded best developmental paper in the health care special interest group.
“They think that the poor old patient doesn’t know anything: Sense making in the context of dominant and subordinate relationships”. British Academy of Management Conference, Birmingham, England, 13-15 Sept 2011.
“A qualitative study of patients’ experiences and sense-making in relation to the safety of their care in an English acute NHS trust hospital”. The International Quality Improvement Research Network Annual Meeting Barcelona January 2010.
Work in Progress
Hales C & Doherty C “First-line Management in the English NHS: Not New Public Management nor post- New Public Management but still muddling through”.
Doherty C & Saunders M “They think that the poor old patient doesn’t know anything: Sense making in the context of dominant and subordinate relationships”.
Doherty C., Stavropoulou C. & Wong G. “A Realist Review of Patients’ Willingness and Ability to participate in the safety of their care”.
Teaching
Module leader: MSc in Health Care Management, University of Surrey: Health Care Quality Management, Managing Health Care Professionals
Departmental Duties
Academic Integrity Officer for the Department of Health Care Management and Policy
Member of the Faculty of Business Economics and Law research ethics committee
Member of the University of Surrey Fitness to Practise Committee
Affiliations
Professional memberships
Nursing and Midwifery Council
British Academy of Management
