Services for Health and Social Care Students
The University Library stocks books and journals in support of your course and remains your library of first resort. Before you go on placement be sure you gather the books and articles you need for assessments and know how to renew your books:
1. By phone to the Support Hub 01483 689235
2. Via the online Library catalogue (university number and PIN required)
Book Loans from the University Library
The My Account option on the catalogue provides information about your own use of the library. You need to enter your university number and your PIN number.
Ensure you collect your Personal Identification Number from the Support Hub, or by emailing: library-enquiries@surrey.ac.uk (include your university number in the email), BEFORE you go on placement.
You can renew your books this way; remember that fines are automatically charged on overdue loans.
Renewal Tips :
- Set yourself a regular renewals day and use the My Account option to check and renew your books.
- It is a good idea to renew your books 2-3 days before they are due to give yourself time to return any that cannot be renewed. Remember that reserved books cannot be renewed.
- You can renew books before they are due back. The new date is counted from the day you renew. You can renew books with no limit on the number of renewals provided that the item is not reserved and your account is not blocked.
- The fines on Short Loan books are large, so make sure that you will be able to return any Short Loan books within the loan period, should renewal not be possible.
- When renewing a book, write the new due date on the date label at the front of the book. This will act as a reminder of when the book is now due.
- Once your books are overdue, or if you have any fine outstanding, you will be unable to renew books yourself using the My Account. Contact the Support Hub.
- Remember that you are responsible for any fines on your borrower record and for the return of all books issued to your card.
If you have any queries please contact the Library:
The Support Hub desk Tel. 01483 689235
Off Site Library Services for Health & Social Care Students
Additional help is available to assist students on placement with unexpected information needs. For example, where the NHS Libraries do not have sufficient journal access, requests can be submitted for articles available from the University Library.
This help is available via the Distance Learners Information Service (DiLIS).
Contact DiLIS on 01483 689602 or email: dilis@surrey.ac.uk for more information.
Please note this service is not available to students based at Royal Surrey County Hospital.
Remember; in cases of difficulty accessing resources while on placement do feel free to contact Karen Gravett, Academic Liaison Librarian k.gravett@surrey.ac.uk who will be able to advise you on what help is available.
Trust Libraries
Computers with Internet access are available in all the NHS Trust libraries.
There may be times during your course when you find it difficult to access the collections at the University Library. The University Library has negotiated Service Level Agreements with some local Trust Libraries to allow you access to their collections of books and journals. You cannot expect their resources to be as comprehensive as those of the University Library. As entitlements vary from library to library the following sets out the services you can expect -
Frimley Park Hospital NHS Trust
Opening hours:
Health Sciences Library, Monday - Thursday 9am - 6pm, Friday 9am - 5pm
Services available:
Book loans
Study space
Reference access to journals
Photocopying facilities
Access to computers for literature searching
Royal Surrey County Hospital NHS Trust
Opening hours:
Library, RSCH, Mon - Fri 9am - 5pm
Services available:
Book loans
Study space
Reference access to journals
Photocopying facilities
Access to computers for literature searching
Western Sussex Hospitals NHS Trust (Chichester)
Opening hours:
Dunhill Library, St Richard's Hospital
Monday to Friday - 9am to 6pm
Services available:
Book loans
Reference access to journals
Study space
Photocopying facilities
Interlibrary loans for items in the South Thames region
Access to computers for literature searching
Surrey and Sussex Healthcare NHS Trust
Opening hours :
East Surrey
Tues. & Wed. 9am - 7pm, Mon., Thurs., Fri. 9am - 5pm
Crawley
Mon. - Fri. 9am - 5pm
Services available:
Book loans
Reference access to journals
Study space
Photocopying facilities
Interlibrary loan service for items in the South Thames Region
Access to computers for literature searching, word processing, Internet
Ashford and St Peter's Hospitals NHS Trust
Opening hours:
Ashford Hospital
Monday - Friday 0900 - 1700
St. Peter's Hospital
Monday - Friday 0900 - 1700
Services available:
Book and document loans
Reference access to journals
Study facilities
Photocopying facilities
Access to computers for literature searching and Microsoft Applications (Word, Excel, Access, Powerpoint)
Out of Hours Access

