Some frequently asked questions
- What careers advice is available?
- Does the University offer disability and dyslexia support?
Yes, our Additional Learning Support service provides support to students with particular disability or dyslexia requirements.
- Does my son/daughter need to register with a doctor?
It is recommended that your son or daughter registers with an NHS doctor as soon as possible after starting at Surrey. A medical practice is available on campus. A full list of NHS doctors in the area is available here. Details of other health care services are available here.
- Does my son/daughter need any vaccines before starting at Surrey?
Yes, we recommend that new students have one dose of the Meningitis C vaccine and two doses of the MMR (Measles, Mumps and Rubella) vaccine before starting at Surrey. Alternatively they can make an appointment with the medical practice on campus when they get here.
- Does the University provide childcare facilities?
Yes. CampusKids is our day nursery for the pre-school age children of students and staff.
- Are there places to buy food on the University campus?
Yes, your son or daughter will be able to buy freshly-made meals and snacks from a varied range of catering and retail outlets on campus, as well as groceries at the convenience store. A large Tesco store is just 10 minutes’ walk from campus.
- What is the Students’ Union?
The University of Surrey Students’ Union is a key part of the student experience at Surrey. It is run by five elected student officers and operates a variety of sports clubs and societies, trips and activities. It also provides a range of training sessions and volunteering opportunities and offers support and representation for students experiencing difficulties. The Union runs three entertainment venues – Rubix, Chancellors and The Living Room as well as the Union Shop which sells lunchtime meals, snacks and international food.
- Is there somewhere to pray at the University?
Yes, the University offers an environment for individual and group prayer, worship and reflection at The Quiet Centre as well as having a dedicated Muslim prayer facility. The University's multi-faith chaplaincy team is available to give advice and support to all members of the University, students and staff. The Chaplaincy web pages provide links to Buddhist, Christian, Jewish, Muslim and Sikh support. There are also a number of active student religious groups and many places of worship in Guildford and the surrounding area.
- What library and learning resources are available on campus?
The University Library offers access to an extensive collection of books, journals and resources.
Students can find out more about a range of resources to support them in the study of their chosen subject here. Academic Liaison Librarians are on hand to provide subject-specific professional support and guidance for learning, teaching and research.
Wireless-enabled throughout, the Library provides space for group and individual study and access to SPLASH (Student Personal Learning and Study Hub), a flexible student-centre learning space. The learning development team run workshops and give 1:1 help on study skills, academic writing, numeracy. The Library is also home to Additional Learning Support (ALS) offering confidential advice and guidance plus 1:1 dyslexia tutoring, mentoring and adjustments to examinations. Advisory is staffed 11.00 - 15.00 in term time by an Academic Liaison Librarian and the learning developers are available for drop-in help daily (late Tuesday and Thursday evenings).
The new multi-million pound Learning Resource Centre linked to the library provides additional study space for group and solo study and facilities including an enlarged learning café zone and improved access for all.
- What sports facilities are there at the University?
The Surrey Sports Park is our world-class sports venue located on the Manor Park campus and offering students, staff and the local community a range of facilities and activities. This includes a 120-station health and fitness centre, a 50m swimming pool, squash, tennis and badminton courts, a climbing centre and a choice of classes and courses.
We also offer a Talented Athletes Scholarship scheme to sportsmen and women studying at the University.
- What should my son or daughter do if they are having problems with other students?
Problems with other students can be discussed with:
- What if my son or daughter has a complaint?
We take all student complaints very seriously and try to deal with them quickly and fairly. However, any complaint must be made by the student themselves. More information is available from our Dean of Students web pages and in our Complaints and Grievances Guide.