Business and Management

MSc Marketing Management

Programme director
Arne Floh
Programme length
Full-time: 12 months
Programme start date
September 2013

Designed to provide you with the knowledge and skills required for specialist careers in a variety of marketing roles.

Programme overview

This programme is designed to provide you with the knowledge and skills required in specialist careers in a variety of marketing roles, enabling you to cope effectively with an increasingly global, dynamic marketplace. One of the main principles of the MSc in Marketing Management is to deliver a set of concepts from theory and to relate these to ways in which companies interface with different markets. This is designed to ensure that you have a good understanding of the principles and contexts of practices in the marketing domain. 

The programme covers marketing ideas, plans, strategies, processes, techniques, communication and all customer-facing functions, plus some core concepts from other management functions. 

Marketing will also be communicated in terms of the well-defined concepts related to consumer behaviour and customers: researching who they are, what their perceptions are, what their needs for value are, and how these needs can be satisfied competitively.

We enjoy close relations with the local branch of the Chartered Institute of Marketing (CIM) and host one or two of their functions each year, which students may freely attend. You will have the opportunity to organise a student chapter of the CIM as a member of the student committee.

Entry requirements

Applicants should usually hold a Bachelors degree (UK 2.2 or above) or equivalent qualification from a recognised British/overseas university.

English language requirements

IELTS minimum overall: 6.5

IELTS minimum by component: 6.0

We offer intensive English language pre-sessional courses, designed to take you to the level of English ability and skill required for your studies here.

Fees and funding

All fees are subject to increase or review for subsequent academic years. Please note that not all visa routes permit part-time study and overseas students entering the UK on a Tier 4 visa will not be permitted to study on a part-time basis.

Programme name Study mode Start date UK/EU fees Overseas fees
MSc Marketing ManagementFull-timeSept 2013£9,650£16,315

Programme content

Compulsory Modules

  • Marketing
  • Entrepreneurship and Creativity
  • Financial Management
  • Marketing Communication
  • Marketing Research
  • Relationship Marketing
  • Research Methods
  • Dissertation
  • Optional Modules

Consumer Behaviour

  • E-business
  • Innovation Management
  • Strategy
  • Technology-enabled Marketing

Module Overview

Financial management, marketing and research methods are all key areas of understanding for a career in marketing management. They are shared across all the MSc programmes and you will find yourself in large lecture classes with an interesting mix of students from a wide range of management interests and expertise. This offers you the opportunity to get to know students from across the Surrey Business School.

Creativity is a key skill for marketers and so you will join MSc Entrepreneurship students for the module Entrepreneurship and Creativity in the first semester. This is a key distinctive for the Surrey MSc in Marketing Management and will introduce all students to a fascinating and highly relevant management skillset.

Seminars are also offered, and attendance is highly recommended; in these you will work in groups of approximately 25 students, all from the Marketing Management programme. You will study marketing communications alongside those students studying for the MSc in International Marketing Management, and so the lecture classes will be somewhat smaller; seminar classes are again highly recommended. A specialist module, open to students on this programme, is Relationship Marketing. This will therefore feature smaller lecture classes.

In the second semester you have the opportunity to select one of your modules from five: Consumer Behaviour; E-business; Strategy; Innovation Management; and Technology-enabled Marketing.

Each module assumes significant amounts of study time in addition to the nine-week lecture programme and the four to nine weeks of seminars offered per module.

The final element is an independent piece of original research into a topic of your choice, within the broad field of marketing management. The length is 20,000 words and it is supervised by a member of staff from the research-active lecturers in the Surrey Business School, many of whom have international reputations.

Module Summary

This programme consists of seven compulsory modules and one optional module from a choice of five, plus a dissertation.

Compulsory Modules

  • Marketing
  • Entrepreneurship and Creativity
  • Financial Management
  • Marketing Communication
  • Marketing Research
  • Relationship Marketing
  • Research Methods
  • Dissertation

Optional Modules

  • Consumer Behaviour
  • E-business
  • Innovation Management
  • Strategy
  • Technology-enabled Marketing

Compulsory Modules

Financial Management

This module provides the conceptual foundations for understanding, analysing and interpreting financial information. You will learn how to apply accounting principles and financial theory to decision-making in modern business organisations. Module content includes the financial environment, corporate governance and analysis of the prime financial statements.

Marketing

This module provides a comprehensive framework for understanding marketing. Integrating theoretical concepts and models with practical application, you will explore the contribution that marketing can make to successful businesses. Theory and case studies are used to analyse environmental conditions, marketplace trends, marketing strategy, marketing planning and the growing influence of technology.

Marketing Communication

You are introduced to the concepts, issues, theory and practice of marketing communications (marcoms) and integrated marketing communications (IMC). This provides an understanding of how marketing communications work in practice, taking into account the context (domestic or international), culture and market characteristics.

Research Methods

This module covers the fundamentals of research practice. It introduces the process of research project formulation and the key elements of research design, namely the choice of unit of analysis, measurement, methods of data collection, and data analysis. Ultimately, the module prepares you to design and execute your research study for your dissertation in a systematic and scientific manner.

Entrepreneurship and Creativity

Entrepreneurship is a widely used but little understood concept. You will be introduced to the various theories of entrepreneurship and their roles and functions, as well as the factors affecting its development.

Marketing Research

This module covers the critical aspects of marketing research theory and practice to support and improve marketing management practice in an international context. Module content includes quantitative research, questionnaire design, measurement and scaling, internet research, fieldwork and international market research.

Relationship Marketing

Relationship marketing (RM), including customer relationship management (CRM), is a very current topic in marketing. Module content includes case studies, alliances and partnerships, capture of data, database management and the role of customer service and quality in RM.

Optional Modules

Consumer Behaviour

Consumer behaviour is evident in everyday life and a knowledge and understanding of this subject is beneficial to marketing and strategy formulation. The lectures will focus on behavioural concepts, appropriate research techniques and recent research findings to enhance your understanding of how consumers choose products. Recent trends in consumer behaviour applied to services are also incorporated.

E-business

This module provides a comprehensive framework for understanding the contextual, strategic and operational issues of e-business. It will also develop your ability to link theory with practice. The module identifies contextual influences and industry developments, mapping various business models and analysing how the electronic platform can transform businesses.

Strategy

This module will appeal to you if you are considering a career in business consultancy or in key managerial roles within a broad spectrum of industries. It is intended to provide you with a holistic understanding of the most relevant theoretical approaches to strategy formulation, implementation and control, in the context of either a single-business or a multi–business organisation.

Technology-enabled Marketing

This module provides a comprehensive framework for understanding the contextual, strategic and operational issues involved in the application of ICT to marketing (including databases, the web and mobile technologies). Theory is applied to the analysis of environmental conditions, marketplace trends, marketing technologies, progressive changes in online practice, current developments and future prospects.

Innovation Management

Innovation has become a core element of competitive strategies in business environments defined as ‘hypercompetitive’. Given the increase in its strategic relevance, this module is intended to provide you with the knowledge and skills to manage innovation at the operational and strategic levels within the context of the firm’s internal and external business environments

Professional recognition

The Surrey Business School is accredited by the Association to Advance Collegiate Schools of Business (AACSB). This programme has been approved and accredited by the Chartered Institute of Marketing (CIM) to meet the qualification criterion for the Chartered Postgraduate Diploma in Marketing; please note that  marketing management experience is also required.

Teaching excellence

In choosing to study at the Surrey Business School, you will benefit from our outstanding staff who are committed to management education. The School prides itself on its high teaching standards and flexible teaching methods, its research excellence and international reputation, and its enviable employment record.

Throughout your time at Surrey you will have access to a range of services and support. The School is committed to developing your study skills through a variety of different teaching methods and tutorials.

Facilities and resources

The School boasts learning resources which are second to none, housed within the state-of-the-art School of Management building which is wireless-networked and benefits from well-equipped computer laboratories, dedicated high-quality seminar rooms and a 400-seat auditorium.

When students wish to relax and meet friends, the School offers a purpose-built student common room, its own coffee shop and the Lakeside Restaurant which, as well as operating as a professional, fully functioning business, is utilised as a fundamental part of the School’s Hospitality Management programmes.

Surrey also has excellent library resources for marketing. All Marketing programmes provide exemption with the Chartered Institute of Marketing. The Surrey Business School has Economic and Social Research Council (ESRC) recognition for the high standards of its doctoral training programmes, and AACSB accreditation as one of the few UK business schools to have been awarded the coveted hallmark for its teaching and research process.

Marketing and Retail Management Group

With an international team of dedicated academics who have both research and practical experience of marketing, working in state-of-the-art facilities, the Marketing and Retail Management Group in the Surrey Business School plays its part in the excellent education and research environment found at the University of Surrey.

Members of the Group have written books (Professor Christoph Teller), written cases in textbooks (Dr Arne Floh), written ‘best’ articles for conferences (Professor Andrew Alexander, Professor Christoph Teller) and have been invited to seminars and workshops to give guest lectures (Professor Steve Wood, Dr Jane Hemsley-Brown).

The Group teaches and researches many areas of marketing including branding, marketing knowledge (creation and dissemination), marketing communications, e-marketing, international marketing challenges, relationship marketing, retail management, service marketing, consumer behaviour, marketing research and higher education marketing.

Guest speakers

An important feature of the programme is guest speakers who are frequently asked to address students. In recent years we have hosted speakers from companies such as BT, Oyster Bay, large management consultancy firms, marketing research consultancies and other leading academics in this field from other universities.

Contact us

For general enquiries

0800 980 3200 or +44 (0)1483 681 681

For admissions enquiries

+44 (0)1483 686 300