International Hotel Management MSc

This programme combines our academic expertise with Surrey’s unmatched industry connections to provide you with an understanding of the operational, managerial and strategic issues involved in running successful hotel services worldwide.

Why Surrey?

Ranked number one for hospitality and tourism programmes in the UK by the Good University Guide, Surrey combines a fresh, dynamic outlook with a leading international reputation.

At our School of Hospitality and Tourism Management, you will benefit from forward-thinking degree programmes, unsurpassed connections with leading figures in the world of hospitality and tourism, and a remarkable track record in graduate employment.

Programme overview

Successful hotels are increasingly recognising that they can thrive and gain real competitive advantage from the effective management of assets, competences and capabilities.

Our MSc in International Hotel Management focuses on the operation, delivery and management of successful hotel (and hotel related) services worldwide. An integral aim of the programme is to encourage you to consider hospitality management from a range of perspectives.

Through the programme, you will gain the ability to identify and understand the key decisions facing hospitality managers, as well as evaluating alternative approaches to the management of these areas.

The programme will be of particular interest to graduates wishing to build a career in hotel management; experienced managers and executives who wish to broaden their knowledge and improve their skills in modern business practice; and educators in the hotel field who wish to further their experience.

Programme structure

This programme consists of six compulsory modules, two optional modules and a dissertation.

Compulsory modules:

  • Research Methods
  • Hospitality nad Tourism Operating Systems
  • Hospitality Services Marketing
  • Organisational Behaviour
  • Accounting and Finance for Business
  • Strategic Management of International Hotel Companies

Optional modules:

  • Business Plan for Hospitality and Tourism
  • Consumer Behaviour
  • Revenue Management
  • Intercultural Management in the Hospitality Industry
  • Ethics and Corporate Social Responsibility
  • Current Issues in Hotel Development and Management

Example module content

Hospitality and Tourism Operating Systems

This module develops your understanding of systems theory, systems design and systems analysis. You will be able to apply this to a range of hospitality operations and critically evaluate the effectiveness of existing or potential operating systems.

Hospitality Services Marketing

This module provides an introduction to hospitality marketing. It develops an understanding of the role of marketing as a business philosophy, viewing marketing as a systematic thought process.

Organisational Behaviour

This module integrates the study of forms, structures and processes of organisations with the human aspects of psychology at work, providing a set of analytical processes for understanding behaviour at work and managerial processes.

Accounting and Finance for Business

This module encourages the ability to think across management disciplines and appreciate the significance of the fiscal implications of decisions. It enables you to apply accounting principles and financial theory to decision-making in modern business organisations.

Strategic Management of International Hotel Companies

This module encourages you to consider hospitality management from the strategic perspective. Increasingly it is recognised that successful organisations may achieve competitive advantage from this.

Research Methods

Introducing the process of research project formulation and the key elements of research design, this module prepares you to design and carry out research for your dissertation in a systematic and scientific manner.

Asset Management

This module develops an understanding of how companies manage their property assets and align this with their overall strategy. In some industries, notably retail and hospitality, maintenance, improvement and management of property is an essential part of a firm’s activity.

Revenue Management

This module develops an understanding of revenue management in the international hotel industry. The aim of the module is to introduce you to how revenue management is executed and the impact it has on business performance. The module will be approached from the viewpoint of the revenue manager, who needs to manage this complex activity with the aid of specialists both inside and outside his or her organisation.

Intercultural Management in the Hospitality Industry

The module meets the needs of students who wish to develop an understanding of major issues facing human resources management within international hospitality industry. It enables students to apprehend the meaning of culture in an organization and to develop management practices within the global hospitality industry.

Business Plan for Hospitality and Tourism

This module helps you acquire demonstrate the skills and knowledge to independently define, plan and execute a Business Plan for your dissertation.

Consumer Behaviour

This module is designed to develop your understanding of the many variables that, through complex interaction, determine consumer choice behaviour. It explores theories from psychology and sociology are explored so that you are able to identify consumer applications in a range of national and international settings.

Professional recognition

The School of Hospitality and Tourism Management holds accreditation from the Association to Advance Collegiate Schools of Business (AACSB) and the United Nations World Tourism Organization (UNWTO).

Related programmes

Postgraduate (Taught)

Related departments/schools

Related research areas

Programme leader

Dr Leon van Achterbergh

Find out more

General enquiries:

+44 (0)1483 681 681

Admissions enquiries:


Programme facts

Type of programme:


Programme length:

  • Full-time: 12 months

Start date:

Sep 2016

Entry Requirements

Applicants should normally hold a Bachelors degree (UK 2.1 or above) or equivalent qualification from a recognised British or overseas university.

Relevant work experience could be an additional benefit where applicants have not reached the standard entry requirements, although it is not an admissions requirement for this particular degree programme. Higher level professional qualifications may also be accepted. Each applicant is assessed on their own merit.

View entry requirements by country

English language requirements

We offer intensive English language pre-sessional courses, designed to take you to the level of English ability and skill required for your studies here.


Study mode Start date UK/EU fees Overseas fees
Full-time Sep 2016 £9,000 £18,000

Please note these fees are for the academic year 2016/2017 only. Annual fees will rise by four per cent (rounded up to the nearest £100) for each year of study.

A complete list of all fees for our Masters Programmes


Discounts for Surrey graduates

Thinking of continuing your education at Surrey? As an alumnus of Surrey you may be eligible for a ten per cent discount on our taught Masters programme fees. Learn more.

For more details

Admissions Information

Our Admissions Policy provides the basis for admissions practice across the University and gives a framework for how we encourage, consider applications and admit students.

Further information for applicants

Postgraduate Study Advice

Steps to Postgraduate Study is an official, independent guide for anyone considering a taught postgraduate course. The guide is produced by the Higher Education Funding Council for England (HEFCE), the Higher Education Funding Council for Wales, the Scottish Funding Council and the Department for Employment and Learning, Northern Ireland.

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Modules listed are indicative, reflecting the information available at the time of publication. Please note that not all modules described are compulsory and may be subject to teaching availability and/or student demand.

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