Biography

Julie Gore is a Chartered Psychologist, Senior Lecturer in Organisational Behaviour and was until recently DBA Director.  Prior to joining the University of Surrey she had lectured at Oxford Brookes University where she was awarded her PhD.  Julie has also lectured as a visiting scholar at the University of Cranfield and  been an external examiner for The London School of Economics.

Julie is interested in explaining how people take decisions, and how this knowledge can be used to improve the quality of these activities in individuals and organisations. Her research focus is on managerial cognition and naturalistic decision making (NDM). She has published in these areas in international psychology publications, The Psychologist, Organization Studies, and a range of service management journals associated with the Tourism, Hospitality & Retail industries. Julie also serves as a member of the editorial board of the British Journal of Management and is an elected member Council for the British Academy of Management.

Research Interests

Julie is happy to consider PhD and DBA applications in the following areas:

Managerial Cognition (including critical thinking)

Naturalistic Decision Making

Knowledge elicitation techniques - accessing professional expertise

In general, Julie is very interested in the application of behavioural science to management research, in particular cognitive psychology, naturalistic decision making (NDM) and qualitative research methodology including applied cognitive task analysis. Her research projects with doctoral students have focussed upon these applied areas of psychology with Day Traders, HR Directors and Senior Executives. 

Research Collaborations

Julie was previously a member of the scientific committee of the 9th International Conference on Naturalistic Decision Making, The British Computer Society, Covent Garden, London June 2009.  Attracting an international network of applied psychologists Julie worked with colleagues from Middlesex, Southampton, Imperial, Leeds, Edinburgh & Florida.    See: http://www.cs.mdx.ac.uk/research/idc/ndm9/   Julie also Chaired the first doctoral conference at this meeting.  Her interest in developing the methodological knowledge of doctoral students has also previously been recognised by the Economic & Social Research Council where she was chosen as one of eight UK academics to facilitate a week long research methods programme in Turkey. 

Julie is also a committee member of the Special Interest Group in Research Methods for the British Academy of Management.

Further details of the ESRC 'Advancing research in the business and management field’ seminar series can be found at the following weblink: http://www.bam.portals.mbs.ac.uk/

In addition Julie is an ESRC Peer-Review College Member.

Publications

Publications

post 2006

Journal Articles

Gore, J. & Sadler-Smith, E. (2011) Unpacking intuition: A process and outcome framework. Review of General Psychology. Dec. online in advance. 

Pepper, A.A., Gore, J. and Crossman (2012) Are long term incentive plans an effective and efficient way of motivating senior executives. Human Resource Management Journal.  Jan. online in advance  DOI: 10.1111/j.1748-8583.2011.00188.x

Stanton, N. A. , Wong, W., Gore, J., Sevdalis, N. and Strub, M.(2011) 'Critical thinking', Theoretical Issues in Ergonomics Science. Vol 12,  No3, 204 – 209

Gore. J. and McAndrew, C. (2009) Accessing expertise. The Psychologist. Vol 22, No3, 218-219

McAndrew C., Gore, J. and Banks, A. (2009) `Convince me’ : Modelling Naturalistic Decision Making. Journal of Cognitive  Engineering and.Decision Making. Vol 3, No2, 156-175.

Gore, J., Banks, A., Millward, L., & Kyriakidou, O. (2006). Naturalistic decision making: reviewing pragmatic science. Special Issue: Naturalistic Decision making in organizations (Eds: Raanan Lipshitz, Gary Klein, and John Carroll). Organization Studies, vol 27, no7, pp. 925-942 .

Book Chapters

McAndrew, C., and Gore, J.  (2010) “Convince Me…” An Inter-Disciplinary Study of NDM and Investment Managers.  In Mosier, K and Fischer, U. (eds) Experts in Complex Situations: Transforming Information into Knowledge.  Taylor & Francis.

McAndrew, C., Banks, A., and Gore, J. (2008). Bridging macro cognitive/micro cognitive methods: ACT-R under review. In Schraagen, J.M., Militello, L., Omerod, T. &  R. Lipshitz (eds) Naturalistic Decision Making and Macro cognition.  Ashgate.

Kelliher, C. and Gore, J. (2006)  La flexibilite fonctionnelle et l’intensifiication du travail: transformation a l’interieur des industries de service. In Askenazt, A., Cartron, D., de Coninck, F. & Gollac, M.  (dir.) Organisation et intensite du travail, Octares.

Conference proceedings

Pepper, A.A. and Gore, J. (2011) Towards a behavioural agency theory: new micro foundations for theorising about senior executive reward. Proceedings of the 3^rd European Reward Management Conference. EIASM, December, Brussels.  Awarded Best Paper 

Riazati, S., Sadler-Smith, E, and Gore. J. (2011). Creative and aesthetic intuitions in the creative industries. Proceedings of the British Academy of Management  Conference, September, University of Aston

Pepper, A., Gore, J. & Crossman, A. (2010) Motivated agents? senior executive reward.  International Association for Research in Economic Psychology (IAREP) Conference. Sept. University of Cologne, Germany,

Pepper, A., Gore, J. & Crossman, A. (2010) Motivated agents? Behavioural aspects of senior executive reward systems. Proceedings of the British Academy of Management  Conference, September,  Sept. University of Sheffield.

Pepper, A., Gore, J. & Crossman, A. (2010) Behavioural aspects of senior reward. 7^th Human Resource Management SIG & British Academy of Management  Workshop,   April,  The London School of Economics

Curran, P., Gore. J. & Foster, D. (2010)  When push comes to shove: handling downsizing more positively. Proceedings of the European Academy of Management Conference, May, Tor Vergata University, Rome, Italy.

Gore. J. and McAndrew, C. (2009) Communities of practice: developing applied cognitive task analysis. Proceedings of the British Academy of Management  Conference, September, University of Brighton.

Banks, A. Gore. J. and Smith, R. (2009) Decision making in selection interviews. Proceedings of  the 9^th Conference on Naturalistic Decision Making. Covent Garden, London.

McAndrew C. and Gore, J. (2009) Day Traders, Computers & the trading floor – interactional expertise ? Proceedings of  the 9^th Conference on Naturalistic Decision Making. Covent Garden, London.

Gore, J. and McAndrew, C. (2008). Methodological insights in managerial cognition: applied cognitive task analysis. Proceedings of the  Australia New Zealand Academy of Management Conference. Auckland, N.Z.

Myers, H., Gore, J., and Liu, (2008) European shopping centre developments - an industry  perspective. Journal of Place Management & Development. Volume 1 Issue 2.

Curran, P., Gore, J. and Foster, D. (2008) Investigating ways of handling downsizing more positively: A focus group study.  Proceedings of the British Academy of Management  Conference, September, University of  Leeds, Harrogate.

McAndrew, C., and Gore, J. (2007)  “Convince Me…” An Inter-Disciplinary Study of NDM and Investment Managers. Proceedings of  the 8^th Conference on Naturalistic Decision Making. Pacific Grove, California.

Curran, P., Foster, D. and Gore, J. (2007) Employee perceptions when organisations downsize: a qualitative case study of survivors and casualties. Proceedings of the British Academy of Management Conference, September, University of  Warwick.

McAndrew, C., and Gore, J. (2007)  Managerial cognition through the looking glass: collaborations with cognitive psychology. Proceedings of the British Academy of Management Conference, September, University of Warwick.

Gore, J. , Banks, A., Millward, L. & Kyrikidou, O. (2006) Converging frameworks: NDM foresight and organizational becoming.  Proceedings ofthe British Academy of Management Conference, September, Belfast.

McAndrew, C., and Gore, J. (2006)  Bridging paradoxes in managerial cognition: contributions from NDM. Proceedings of the Academy of Management Conference, Atlanta, Georgia.

Curran, P., Foster, D. and Gore, J. (2006) Organisational justice and trust when organisations  downsize. Proceedings of  the British Academy of Management Conference, September, Belfast.

Publications / Conference proceedings

1993-2005

Kyriakidou, O. and Gore, J. (2005) Learning by example: Benchmarking organisational culture in hospitality, tourism and leisure SME’s. Benchmarking: An  International Journal. Vol 12, no 3: 192-206

Gore, J. and Riley, M. (2004)   Recruitment and selection in hotels: experiencing cognitive task analysis.  In Montgomery, H.,  Lipshitz, R., and Brehmer, B. (Eds) How professionals make decisions. New Jersey: Lawrence Erlbaum.

Gore, J. and Szivaz, E. (2003) Transformational Leadership and effective small hospitality business. The Hospitality Review. April 2003, 43:46

Kelliher, C., Gore, J. and Riley, M. (2003)  Functional Flexibility: Implementation and Outcomes. In Zeytinoglu, IU (Ed) Flexible work arrangements: conceptualisations and international experiences. The Hague, The Netherlands: Kluwer Law International. Studies of Employment and Public Policy Series.

Gore, J., Szivas, and Warr, D. (2003) Transformational Leadership and effective small hospitality business in Bowen, A., Jones, P. and Lockwood, A. (Eds) Best Practice in Tourism Hospitality and Leisure. Threshold Press.

Gore, J. and Szivas,E. and Warr, D. (2003) Best Practice Leadership for SMEs in the UK Hospitality Tourism and Leisure Industry. Profit through productivity Report No 5.

Millward-Purvis, L., Gore, J., Lourvieris, P., and Kyriakidou, O., (2003) Organisation of Organising in a Digitized Battlespace – a ‘Human Perspective’.  Completed for the Centre for Human Sciences, QinetiQ Ltd.

Gore, J. and Riley, M. (2000) A study of the perceptions of the labour market by human resource managers in the UK hotel industry: a cognitive approach. Tourism and Hospitality Research. Vol 2 No3, 232-241.

Riley, M., Gore, J., and C. Kelliher (2000) Economic determinism and human resource  management practice in the hospitality and tourism industry with.  Tourism and Hospitality Research. Vol 2 No2, 118-128.

Gore, J. (2000) Review of The Handbook of Contemporary Hospitality Management Research. Tourism and Hospitality Research.Vol. 2, No. 2. pp. 184-186

Cameron, D., Gore, J., Desombre, T. and Riley, M. (1999) An Examination of the Reciprocal Affects of Occupation Culture and Organisation Culture: the case of chefs in hotels. International Journal of Hospitality Management. Vol 18, 225-234

Gore, J. (1995) Hotel managers' decision making: can psychology help? International Journal of Contemporary Hospitality Management, Vol. 7 No 2/3; 19-23. ( Awarded best paper).

McAndrew, C., and Gore, J. (2005) The RPD model: a validation study using ACT-R cognitive architecture software. Proceedings of the  7^th Conference on Naturalistic Decision Making, Amsterdam.

McAndrew, C., and Gore, J. (2005) NDM: methodological crossroads. Proceedings of the British Academy of Management Conference, September, Said Business School, Oxford.

Gore, J. (2004) Mapping expertise in management: applied cognitive task analysis. Proceedings of the British Academy of Management Conference, Strathclyde.

Gore, J. and Kelliher, C. (2003) Cognition and Functional Flexibility. Proceedings of the  British Academy of Management Conference, September, Harrogate.

Cameron, D. and Gore, J. and Desombre, T. (2003) The occupational and organisational identity of chefs:discourses on commitment Working paper presented at The British Academy of Management Conference, September, Harrogate.

Gore, J. (2003) Representing expertise in civil aviation.  Proceedings of the 6^th International Conference on Naturalistic Decision Making, Pensacola, Florida

Cameron, D., Gore, J., and Desombre, T. (2003) Untying commitment: examining the occupational and organizational identity of chefs.  Proceedings of the 11^th European Congress on  Work and Organizational PsychologyLisbon

Gore, J. (2003) ‘Gin clear’: Representing expertise in civil aviation. Proceedings of the British Psychological Society Conference of the Division and Section of Occupational Psychology. January, Bournmouth

Gore, J. and Szivas, E. (2002) Leadership Practice within Small Management Enterprises: Transformational or Transactional? The European Institute for Advanced Studies in Management Workshop on Leadership Research.  The Said Business School, Oxford, December.

Gore, J., Szivas, E., and Warr, D. (2002) Leadership within small management enterprises: transformational or transactional? Proceedings of the British Academy of Management Conference – Fast tracking Performance through partnership. September, Hammersmith, London. 

Kelliher, C. and Gore, J. (2002) Functional Flexibility and the Intensification of Work: transformation within service industries. Proceedings of Intensification of work conference, the Centre d’Etudes de l’Emploi, November, Paris. 

Kelliher, C., Gore, J. and Riley, M. (2002) Flexible work contracts and International Experiences.  Proceedings of the International Industrial Relations Association 4^th Regional Congress of the Americas.  June, Torronto. Ca. 

Gore, J., Kelliher  and Riley, M. (2002) Re-framing Functional Flexibility. Proceedings of the  20^th Annual International Labour Process Conference, University of  Strathclyde. 

Cameron, D., and Gore, J. (2001) The commitment of chefs within 4-5 star hotels from a cultural perspective of organization and occupation. Refereed workshop discussion presented at the Council for Hospitality Management Education Research Conference, South Bank Business School.  

Kelliher, C., Gore, J. and Riley, M. (2001) Functional Flexibility: Implementation and Outcomes. International Industrial Relations Association Study Group 10: Flexible Work Patterns. Oslo. 

Gore, J. (2000) Recruitment and selection in hotels: experiencing cognitive task analysis. Proceedings of the 5th Conference of Naturalistic Decision Making: How do professionals make decisions?  National Defence College, Stockholm, Sweden. 

Gore, J. and Riley, M. (2000) Methodology in Question: Experiencing Cognitive Task Analysis. Refereed workshop discussion presented at the Council for Hospitality Management Education Research Conference, University of Huddersfield. 

Cameron, D., Gore, J. Desombre, T. and Riley, M. (2000) The diffusion of identity and culture within the dynamics of self, group and organization: a case of chefs in hotels. Refereed workshop discussion presented at the Council for Hospitality Management Education Research Conference, University Huddersfield. 

Cameron, D., Gore, J., Desombre, T. and Riley, M. (1999)  Cultural Dynamics and Complexity within Organisations: the case of chefs in hotels. Refereed workshop discussion presented at the Council for Hospitality Management Education Research Conference, University of Surrey.

Gore, J. and Riley, M. (1999). Human Resource Strategies: a cognitive approach.  Refereed workshop discussion presented at the Council for Hospitality Management Education Research Conference, University of  Surrey. 

Gore, J. (1998) Hotel managers’ decision making training: combining traditional approaches and  NDM to improve decision thinking. Proceedings of the 4th Conference on Naturalistic decision making, Warrenton, Virginia, USA. 

Gore, J. (1998) Naturalistic decision making. Refereed workshop discussion presented at the Council for Hospitality Management Education Research Conference, Oxford University.

Gore, J. (1997) Exploring hospitality managers’ decision making processes. Unpublished PhD thesis, Oxford Brookes University.

Gore, J. (1997) Hospitality managers cognition. 16^th Conference of Subjective Probability Utility Decision Making (European Association of Decision Makers) University of Leeds

Gore, J. (1996) Real world decision making and the problems of qualitative analysis.Conference discussion presented at the European Group for Process Studies of Decision Making. University of Stockholm. 

Gore, J. (1995) Evaluating hotel managers' decision making. Refereed poster presented at the 15th Conference of Subjective Probability Utility & Decision Making (European Association of Decision Makers) The Hebrew University, Jerusalem, Israel 

Gore, J. (1995) Hotel managers' decision making: can psychology help? Council for Hospitality Management Education Research Conference, Norwich, April 1995. 

Gore, J. (1994) Eliciting expertise: the decision making processes of hotel managers. Conference  discussion paper presented at the European Group for Process Studies of Decision Making. University of Amsterdam. 

Gore, J. (1993) Mapping management decision making processes. Refereed poster presented at The 14th Conference of Subjective Probability Utility & Decision Making (European Association of Decision Makers) Aix-en-Provence.

Teaching

Decision Making; Organisational Behaviour Psychology & Work,
PhD/ DBA Qualitative Research Methods

Visiting scholar:

University of Cranfield, Decisions and Actions, MSc Organisational Performance.

International Business School, Lippstadt (IBS) DBA

Departmental Duties

Julie was recently the Director of the DBA programme and has previously had several senior administration roles as Deputy Undergraduate Programme Director, Programme Leader for Business Management, Programme Leader for International Hospitality Management and Programme Leader for International Hospitality and Tourism Management. 

Affiliations

Chartered Member of the British Psychological Society (CPsychol) http://www.bps.org.uk/

Associate Fellow of British Psychological Society (AFBPsS)

Member of the British Academy of Management (BAM)  http://www.bam.ac.uk/site/cms/contentChapterView.asp?chapter=1

Member of the organising committee BAM SIG Research Methods http://www.bam.ac.uk/site/cms/contentviewarticle.asp?article=419

Member of the American Academy of Management http://www.aomonline.org/

Member of the Australian & New Zealand Academy of Management  http://www.anzam.org/