Dr Julie Gore
Senior Lecturer in Organisational Behaviour
Qualifications: BSc, DPM, CertEd, PhD, CPsychol, AFBPsS, FHEA
Email: j.gore@surrey.ac.uk
Phone: Work: 01483 68 6375
Room no: 60 MS 03
Office hours
During semester time my office hours are usually: Monday 3.30 - 5.30 Wednesday 12.30 - 1.30
Feel free to drop by during these times - alternatively, please e-mail to book an appointment.
Further information
Biography
Julie Gore is a Chartered Psychologist, Senior Lecturer in Organisational Behaviour and was previously Director of the DBA programme. Prior to joining the University of Surrey Julie had lectured at Oxford Brookes University where she was awarded her PhD in Applied Psychology. Julie has also lectured as a visiting scholar at the University of Cranfield, taught overseas in Hong Kong, Germany and been an external examiner for several UK universities including The London School of Economics.
Julie is interested in explaining how people take decisions, and how this knowledge can be used to improve the quality of these activities in individuals and organisations. Her research focus is on managerial cognition and naturalistic decision making (NDM). In recent years her research has explored the psychology of the decision making associated with executive reward. She has published in these areas in international psychology and management publications including: The Psychologist, The Journal of Cognitive Engineering & Decision Making, Review of General Psychology, Organization Studies, The Journal of Management, Human Resource Management Journal, and a range of service management journals associated with the Tourism, Hospitality & Retail industries. Julie is an elected member Council for the British Academy of Management and also serves as a member of the editorial boards of the British Journal of Management and the Journal of Occupational and Organizational Psychology .
Research Interests
Julie is happy to consider PhD and DBA applications in the following areas:
Managerial Cognition (including critical thinking)
Naturalistic Decision Making
Knowledge elicitation techniques - accessing professional expertise
In general, Julie is very interested in the application of behavioural science to management research, in particular cognitive psychology, naturalistic decision making (NDM) and qualitative research methodology including applied cognitive task analysis. Her research projects with doctoral students have focussed upon these applied areas of psychology with Day Traders, HR Directors and Senior Executives.
Research Collaborations
Julie was previously a member of the scientific committee of the 9th International Conference on Naturalistic Decision Making, The British Computer Society, Covent Garden, London June 2009. Attracting an international network of applied psychologists Julie worked with colleagues from Middlesex, Southampton, Imperial, Leeds, Edinburgh & Florida. Julie also Chaired the first doctoral conference at this meeting. Her interest in developing the methodological knowledge of doctoral students has also previously been recognised by the Economic & Social Research Council where she was chosen as one of eight UK academics to facilitate a week long research methods programme in Turkey.
Julie is also a committee member of the Special Interest Group in Research Methods for the British Academy of Management.
In addition Julie is an ESRC Peer-Review College Member.
Publications
Journal articles
- . (2012) 'Understanding preferences in experience-based choice: a study of cognition in the `wild''. Journal of Cognitive Engineering and Decision Making,
- . (2012) 'Behavioral Agency theory: new foundations for theorising about executive compensation'. Journal of Management,
- . (2012) 'Are long-term incentive plans an effective and efficient way of motivating senior executives?'. On line in advance Edition. Wiley Human Resource Management,
- .
(2011) 'Unpacking Intuition: A Process and Outcome Framework'. Review of General Psychology, 15 (4), pp. 304-316.doi: 10.1037/a0025069
- . (2011) 'Critical thinking'. Theoretical Issues in Ergonomics Science, 12 (3), pp. 204-209.
- . (2009) 'Accessing Expert Cognition'. The Psychologist, 22 (3), pp. 218-219.
- . (2009) '`Convince me’ : Modelling Naturalistic Decision Making'. Sage Journal of Cognitive Engineering and Decision Making, 3 (2), pp. 156-175.
- . (2008) 'European shopping centre developments - an industry perspective'. Journal of Place Management & Development, 1 (2), pp. 109-114.
- . (2006) 'Naturalistic decision making and organizations: Reviewing pragmatic science'. SAGE PUBLICATIONS LTD ORGANIZATION STUDIES, 27 (7), pp. 925-942.
- . (2005) 'Learning by example: benchmarking organisational culture in hospitality, tourism and leisure SMEs'. Benchmarking: an International Journal, 12 (3), pp. 192-206.
- . (2003) 'Transformational leadership and effective small hospitality business'. The Hospitality Review, , pp. 43-46.
- . (2000) 'Economic determinism and human resource management practice in the hospitality and tourism industry'. 2nd Edition. International Journal of Culture, Tourism and Hospitality Research, 2, pp. 118-128.
- . (2000) 'A study of the perceptions of the labour market by human resource managers in the UK hotel indistry: a cognitive approach.'. Tourism and Hospitality Research: the Surrey quarterly review, 2 (3), pp. 232-241.
- . (1999) 'An examination of the reciprocal affects of occupation culture and organisation culture: The case of chefs in hotels'. International Journal of Hospitality Management, 18 (3), pp. 225-234.
- . (1995) 'Hotel managers' decision making: can psychology help?'. International Jouranl of Contemporary Hospitality Management, 7 (2/3), pp. 19-23.
Conference papers
- . (2012) 'Taking stock of long-term incentive plans: Effective and efficient ways of motivating senior executives'. University of Auckland, New Zealand: Executive Remuneration Conference
- . (2011) 'Towards a behavioural agency theory: new micro foundations for theorising about senior executive reward'. Brussels: 3rd European Reward Management Conference.EIASM
- . (2011) 'Creative and aesthetic intuitions in the creative industries'. University of Aston: British Academy of Mangagmetn Conference
- . (2010) 'Are long-term incentive plans an effective and efficient way of motivating senior executives?'. London School of Economics, UK: British Academy of Management HRM Conference
- . (2010) 'Motivated agents? Behavioural aspects of senior executive reward systems.'. University of Sheffield: British Academy of Management
- . (2010) 'Motivated agents? senior executive reward'. University of Cologne, Germany: International Association for Research in Economic Psychology
- . (2009) 'Communities of practice: developing applied cognitive task analysis'. University of Brighton, UK: British Academy of Management
- . (2009) 'Day Traders, Computers & the trading floor – interactional expertise?'. Covent Garden, UK: 9th Conference on Naturalistic Decision Making
- . (2009) 'Decision making in selection interviews'. Covent Garden, UK: 9th Conference on Naturalistic Decision Making
- . (2008) 'Investigating ways of handling downsizing more positively: A focus group study'. Harrogate, UK: British Academy of Management
- . (2008) 'Methodological insights in managerial cognition: applied cognitive task analysis'. Auckland, New Zealand: Australia New Zealand Academy of Management
- . (2007) 'Employee perceptions when organisations downsize: a qualitative case study of survivors and casualties'. University of Warwick, UK: British Academy of Management
- . (2007) 'Managerial cognition through the looking glass: collaborations with cognitive psychology'. University of Warwick, UK: British Academy of Management
- . (2007) '“Convince Me…” An Inter-Disciplinary Study of NDM and Investment Managers'. Pacific Grove, California: 8th Conference on Naturalistic Decision Making
- . (2006) 'Organisational justice and trust when organisations downsize'. Belfast, Northern Ireland: British Academy of Management
- . (2006) 'Converging frameworks: NDM foresight and organizational becoming'. Belfast, Northern Ireland: British Academy of Management
- . (2006) 'Bridging paradoxes in managerial cognition: contributions from NDM'. Atlanta, USA: Academy of Management
- . (2005) 'NDM: methodological crossroads'. Said Business School, Oxford, UK: British Academy of Management
- . (2005) 'The RPD model: a validation study using ACT-R cognitive architecture software'. Amsterdam, Holland: 7th Conference on Naturalistic Decision Making
- . (2004) 'Mapping expertise in management: applied cognitive task analysis'. Strathclyde, UK: British Academy of Management
- . (2003) 'The occupational and organisational identity of chefs: discourses on commitment'. Harrogate, UK: British Academy of Management
- . (2003) 'Cognition and Functional Flexibility'. Harrogate, UK: British Academy of Management
- . (2003) 'Representing expertise in civil aviation'. Pensacola, Florida, USA: 6th International Conference on Naturalistic Decision Making
- . (2003) '‘Gin clear’: Representing expertise in civil aviation'. Bournmouth, UK: British Psychological Society Conference of the Division and Section of Occupational Psychology
- . (2003) 'Untying commitment: examining the occupational and organizational identity of chefs'. Lisbon, Portugal: 11th European Congress on Work and Organizational Psychology
- . (2002) 'Functional Flexibility and the Intensification of Work: transformation within service industries'. Centre d’Etudes de l’Emploi, Paris, France: Intensification of work
- . (2002) 'Leadership within small management enterprises: transformational or transactional?'. Hammersmith, London, UK: British Academy of Management
- . (2002) 'Flexible work contracts and International Experiences'. Torronto, Cananda: International Industrial Relations Association 4th Regional Congress of the Americas
- . (2002) 'Leadership within small management enterprises: transformational or transactional?'. London, UK: British Academy of Management: Fast tracking performance through partnership
- . (2002) 'Re-framing Functional Flexibility'. University of Strathclyde, UK: 20th Annual International Labour Process Conference
- . (2002) 'Leadership practice within small management enterprises: Transformational or transactional?'. Oxford, UK: The European Institute for Advanced Studies in Management Workshop on Leadership Research
- . (2001) 'The commitment of chefs within 4-5 star hotels from a cultural perspective of organization and occupation'. South Bank Business School, London, UK: Council for Hospitality Management Education Research
- . (2001) 'Functional Flexibility: Implementation and Outcomes'. Oslo, Norway: International Industrial Relations Association Study Group 10: Flexible Work Patterns
- . (2000) 'Methodology in Question: Experiencing Cognitive Task Analysis'. University of Huddersfield, UK: Council for Hospitality Management Education
- . (2000) 'The diffusion of identity and culture within dynamics of self, group and organisation'. University of Huddersfield, UK: CHME, workshop presentation
- . (2000) 'The Commitment of Chefs within 4-5 Star Hotels from a Cultural Perspective of Organization and Occupation'. Southbank University, UK: CHIME Research Conference
- . (2000) 'Recruitment and selection in hotels: experiencing cognitive task analysis'. National Defence College, Stockholm, Sweden: 5th Conference of Naturalistic Decision Making: How do professionals make decisions?
- . (1999) 'Human Resource Strategies: a cognitive approach'. University of Surrey, UK: Council for Hospitality Management Education Research
- . (1998) 'Hotel managers’ decision making training: combining traditional approaches and NDM to improve decision thinking'. Warrenton, Virginia, USA.: 4th Conference on Naturalistic decision making
- . (1998) 'Naturalistic decision making'. Oxford University, UK: Council for Hospitality Management Education Research
- . (1997) 'Hospitality managers cognition'. University of Leeds, UK: 16th Conference of Subjective Probability Utility Decision Making (European Association of Decision Makers)
- . (1996) 'Real world decision making and the problems of qualitative analysis'. University of Stockholm, Sweden: European Group for Process Studies of Decision Making
- . (1995) 'Hotel managers' decision making: can psychology help?'. Norwich, UK: Council for Hospitality Management Education Research
- . (1995) 'Evaluating hotel managers' decision making'. The Hebrew University, Jerusalem, Israel: 15th Conference of Subjective Probability Utility & Decision Making (European Association of Decision Makers)
- . (1994) 'Eliciting expertise: the decision making processes of hotel managers'. University of Amsterdam, Holland: European Group for Process Studies of Decision Making
Book chapters
- . (2010) '"Convince Me..." An Inter-Disciplinary Study of NDM and Portfolio Managers'. in Mosier KL, Fischer UM (eds.) Informed by Knowledge: Expert Performance in Complex Situations Psychologist Press , pp. 353-369.
- . (2008) 'Bridging macro cognitive/micro cognitive methods: ACT-R under review'. in Schraagen JM, Militello L, Omerod T, Lipshitz R (eds.) Naturalistic Decision Making and Macro Cognition Ashgate , pp. 277-301.
- . (2006) 'La flexibilite fonctionalle et l'intensification du travail: transformation a l'interieur des industries de service'. in Askenazt A, Cartron D, de Coninck F, Gollac M (eds.) Organisation et Intensite du Travail
- . (2004) 'Recruitment and selection in hotels: experiencing cogntive task analysis'. in Montgomery H, Lipshitz R, Brehmer B (eds.) How professionals make decisions New Jersey : Lawrence Erlbaum
- . (2003) 'Transformational leadership and effective small hospitality business'. in Bowen A, Jones P, Lockwood A (eds.) Best Practice in Tourism, Hospitality and Leisure
- . (2003) 'Functional flexibility: implentation and outcomes'. in Zeytinoglu IU (ed.) Flexible Work Arrangements: Conceptualisation and International ExperiencesStudies of Employment and Public Policy The Hague, the Netherlands : Kluwer Law International
Teaching
Decision Making; Organisational Behaviour Psychology & Work,
PhD/ DBA Qualitative Research Methods
Visiting scholar:
University of Cranfield, Decisions and Actions, MSc Organisational Performance.
International Business School, Lippstadt (IBS) DBA
Departmental Duties
Julie was recently the Director of the DBA programme and has previously had several senior administration roles as Deputy Undergraduate Programme Director, Programme Leader for Business Management, Programme Leader for International Hospitality Management and Programme Leader for International Hospitality and Tourism Management.
Affiliations
Chartered Member of the British Psychological Society (CPsychol) http://www.bps.org.uk/
Associate Fellow of British Psychological Society (AFBPsS)
Member of the British Academy of Management (BAM)
Member of the organising committee BAM SIG Research Methods
Member of the American Academy of Management http://www.aomonline.org/
Member of the Australian & New Zealand Academy of Management http://www.anzam.org/
