Dr Laura A. Costanzo
Lecturer in Strategic Management
Qualifications: BA (Hons) MA MBA PhD (Leeds) FHEA ITP (Bocconi)
Email: l.costanzo@surrey.ac.uk
Phone: Work: 01483 68 3092
Room no: 65 MS 03
Office hours
Tuesday, time: 12:00-14:00
Friday, time: 14:00-15:00
Appointments are arranged by e-mail.
Further information
Biography
Laura Costanzo is a Lecturer in Strategic Management at the Surrey Business School, University of Surrey. Prior to joining the University of Surrey, Laura was a research fellow at the International Institute of Banking and Financial Services, The University of Leeds. Prior to fully joining academia, she worked for a major American international consulting company in several European offices, including the UK and France. Laura holds a PhD in management from Leeds University Business School, the University of Leeds; she is fluent in English, Italian (native language) and French and has basic language skills in Spanish. Alongside her academic career, Laura also advises both public listed companies in the telecommunication and financial services sectors and non-profit organizations on issues of strategy and innovation. She teaches Strategy and Innovation Management on several PG programmes on campus and also supervises a number of PhD, DBA and EngD projects. Her research has received a number of international awards.
Research Interests
Laura’s current research interests are in the areas of strategy, innovation management, top management team’s dynamics and strategic decision-making, strategic foresight, social innovation and innovation processes within global firms. She supervises a number of PhD, DBA, EngD, MBA, MSc, and UG theses on these topics.
Research Collaborations
Laura is currently the academic co-supervisor of the project “Management of global business change requirements from expanding environmental and sustainability regulation” in collaboration with Rolls-Royce and the Centre for Environmental Strategy at the School of Civil, Chemical and Environmental Engineering (University of Surrey). The project is jointly funded by the EPSRC and Rolls-Royce.
Publications
Journal articles
- . (2010) 'A process-based view of social entrepreneurship: From opportunity identification to scaling-up social change in the case of San Patrignano'. ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD ENTREPRENEURSHIP AND REGIONAL DEVELOPMENT, 22 (6) Article number PII 928458576 , pp. 515-534.
- . (2008) 'Enhancing Organisational Leraning in Teams: Has the Middle Manager Got a Role?'. Emerald Team Performance Management, 14 (3/4), pp. 146-164.
- . (2006) 'Product innovation and consumer choice in the UK financial services industry'. Journal of Financial Regulation and Compliance, 14 (3), pp. 285-303.
- . (2004) 'Strategic foresight in a high speed environment'. Futures - Special Issue on Organizational Foresight, 36, pp. 137-144.
- . (2003) 'Innovation in the financial services sector: the case of telephone banking'. Journal of Marketing Management, 19, pp. 259-281.
Conference papers
- . (2009) 'Strategy Implementation in Practice: A Multi-faceted Phenomenon Consisting of Formal and Informal Ingredients”, the , .'. Washington DC, USA: 29th SMS Annual International Conference
- . (2009) 'Social Entrepreneurship and the Group Social Dynamics to Attain the Purpose of the Social Venture'. Bocconi University, Milan, Italy: II Workshop on Social Entrepreneurship
- . (2008) 'Strategy-as-Practice: Putting Strategy into Action in a Subsidiary of a Multinational Corporation'. Cologne, Germany: 28th Annual International Conference of the Strategic Management Society
- . (2008) 'The Role of Intuitive Judgement in Strategic Decision Making'. Harrogate, UK: British Academy of Management Conference
- . (2008) 'Facilitating Knowledge Transfer in Cross-Functional Project Teams: Exploring the Role of the Middle Manager'. Harrogate, UK: British Academy of Management Conference
- . (2008) 'The Role of Intuitive Judgement in Strategic Decision Making'. Harrogate, UK: British Academy of Management
- . (2008) 'A process-based view of the social entrepreneurship: The case of San Patrignano'. Anaheim, California: Academy of Management Conference
- . (2006) 'Strategic Decision-Making Within The Context Of A High-Tech Start-Up: A Case Of Strategising Following Organising?'. Vienna, Austria: 26th Annual International Conference Strategic Management Society
- . (2006) 'Organisational Renewal as an Ongoing Process'. Atlanta, USA: Academy of Management Conference
- . (2005) 'Determinants of Firm’s Innovativeness in A Hypercompetitive Environment: A case of Strategizing Following Organizing?'. Orlando, USA: 25th Annual International Conference of the Strategic Management Society
- . (2005) 'Knowledge Integration in Turbulent Environments: A Relational Perspective'. TUM Business School, Munich, Germany: 5th Annual Conference European Academy of Management
- . (2005) 'Strategic Innovation in High-Speed Companies'. University of the Aegean, Department of Business Administration, Chios, Greece: Conference on Managing Global Trends and Challenges in A Turbulent Economy
- . (2004) 'A Network Perspective to the Study of Strategic Innovation and Foresight'. St. Andrews University, UK: British Academy of Management Annual Conference
- . (2003) 'Avoiding the myopia of adaptive learning'. Baltimore, USA: 23rd Annual International Conference of the Strategic Management Society
- . (2003) 'Knowledge creation in financial services: a process controlled by the top management'. Copenhagen Business School, Copenhagen: 19th Annual Colloquium of the European Group of Organisational Studies
- . (2003) 'Strategic Foresight'. Bocconi University, Milan: 3rd Annual Conference of the European Academy of Management
- . (2002) 'A Balanced Strategic Approach to Competing in the Knowledge Economy'. Rotterdam School of Management, Erasmus University, Rotterdam, Netherlands: Mini-Conference of the SMS Strategic Thinking interest group on “Plurality, Perspectives & Paradoxes in Strategy”
- . (2002) 'Managing Continuous Innovation in the Face of Uncertainty'. Strathclyde Business School, UK: International Conference on Probing the Future: Developing Organizational Foresight in the Knowledge Economy
- . (2001) 'Strategic Innovation in Financial Services'. San Francisco, USA: 21st Annual International Conference of the Strategic Management Society
Books
- . (2010) Cases in Strategic Management. New York : McGraw-Hill
- . (2009) The Handbook of Research on Strategy and Foresight. Cheltenham : Edward Elgar
Book chapters
- . (2010) 'The UK Broadcasting & Cable TV Industry and the Future of IT'. in (ed.) Cases in Strategic Management McGraw-Hill , pp. 1-20.
- . (2009) 'The engaging manager and the role of knowledge absorptive capacity: an organizational life cycle perspective'. in Özbilgin MF, Malach-Pines A (eds.) Career Choice in Management and Entrepreneurship Cheltenham, UK : Edward Elgar
- . (2009) 'The Role of Middle-Managers in Enabling Foresight'. in Costanzo LA, MacKay RB (eds.) Handbook of Research on Strategy and Foresight Cheltenham, UK : Edward Elgar , pp. 277-296.
- . (2009) 'Introduction'. in Costanzo LA, MacKay RB (eds.) Handbook of Research on Strategy and Foresight Cheltenham, UK : Edward Elgar Article number 1 , pp. 1-12.
- . (2006) 'Knowledge Integration in Turbulent Environments: A Relational Perspective'. in Kyriakidou O, Özbilgin M (eds.) Relational perspectives in organizational studies: A Research Companion Cheltenham, UK : Edward Elgar Publishing Article number 12
- . (2004) 'Strategic Innovation in Financial Services'. in Bettis R (ed.) Strategy in Transition Blackwell
Reports
- . (2002) The Views of Executives and Senior Managers on Innovation in the UK Financial Services Industry. Leeds University Business School, UK : International Institute of Banking and Financial Services Article number Executive Report No 51
- . (2000) Understanding Customers in an E-Age. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 38
- . (2000) New Entrants in the Banking Market: Reviewing Strategic Perspectives. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 37
- . (2000) BT Survey Data Analysis. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 35
- . (2000) The Emerging ASP Model: Enhancing Value and Changing Market Structure. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 42
- . (1999) Call Centres. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 8
- . (1999) Supermarket Banking. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 19
Other publications
- . (2006) Are Financial Services Customers Presented with Too Much Choice?. Moneyfacts Magazine,
- . (1999) The Future of Selling. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services IIBFS series in E-Commerce,
Teaching
Programme Leader of the MSc Management (PG level)
Leader of the Strategy Module (MSc level)
Leader of the Innovation Management Module (MSc level)
Contributor to the DBA modules:
Writing research proposals
Qualitative Research Methods
Departmental Duties
Programme Leadership for the MSc Management
Member of the PG Joint Staff Student Liaison Committee
Affiliations
Laura is a member of the:
Strategic Management Society, Academy of Management, European Academy of Management, European Group of Organizational Studies and the British Academy of Management.
Professional and External activities
Laura is a Scholar of the Advanced Institute of Management (AIM) and a Fellow of the Higher Education Academy and a Member of ITP Network (International Schools of Business Management). She is the Chief Examiner for the Strategic Management in Financial Services at the Institute of Financial Services, London and external examiner at various UK and overseas business schools.
Research Councils Engagement:
Laura is an ad-hoc reviewer for the Social Sciences and Humanities Research Council of Canada (SSHRC).
Awards
Laura's research has received a number of international awards, such as:
- Strategic Foresight Track Best Paper Award. Paper: Akinci, C., Costanzo, L.A. and E. Sadler-Smith (2008) “The Role of Intuitive Judgment in Strategic Decision Making”, the British Academy of Management Conference, Harrogate, United Kingdom.
- Outstanding Paper at the Emerald Literati Network Awards for Excellence 2007. Paper: Costanzo, L.A. and J.K. Ashton (2006) “Product Innovation and Consumer Choice in the UK Financial Services Industry”, Journal of Financial Regulation and Compliance, V.14 (3), pp. 285-303.
- The paper “Avoiding the myopia of adaptive learning” (Costanzo, L.A.), nominated in the category of the top 10 SMS/McKinsey Best Papers at the 23rd Annual International Conference of the Strategic Management Society, San Francisco.
Journal engagement
Member of the Editorial Board of the British Journal of Management
Member of the Editorial Board of the Journal of Business & Financial Affairs
Reviewer of manuscripts for the British Journal of Management, International Journal of Management Reviews, Futures and Organization.
