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Dr Laura A. Costanzo

Lecturer in Strategic Management

Qualifications: BA (Hons) MA MBA PhD (Leeds) FHEA ITP (Bocconi)

Email:
Phone: Work: 01483 68 3092
Room no: 65 MS 03

Office hours

Tuesday, time: 12:00-14:00

Friday, time: 14:00-15:00

Appointments are arranged by e-mail.  

Further information

Biography

Laura Costanzo is a Lecturer in Strategic Management at the Surrey Business School, University of Surrey. Prior to joining the University of Surrey, Laura was a research fellow at the International Institute of Banking and Financial Services, The University of Leeds. Prior to fully joining academia, she worked for a major American international consulting company in several European offices, including the UK and France. Laura holds a PhD in management from Leeds University Business School, the University of Leeds; she is fluent in English, Italian (native language) and French and has basic language skills in Spanish. Alongside her academic career, Laura also advises both public listed companies in the telecommunication and financial services sectors and non-profit organizations on issues of strategy and innovation. She teaches Strategy and Innovation Management on several PG programmes on campus and also supervises a number of PhD, DBA and EngD projects. Her research has received a number of international awards.

Research Interests

Laura’s current research interests are in the areas of strategy, innovation management, top management team’s dynamics and strategic decision-making, strategic foresight, social innovation and innovation processes within global firms. She supervises a number of PhD, DBA, EngD, MBA, MSc, and UG theses on these topics.

Research Collaborations

Laura is currently the academic co-supervisor of the project “Management of global business change requirements from expanding environmental and sustainability regulation” in collaboration with Rolls-Royce and the Centre for Environmental Strategy at the School of Civil, Chemical and Environmental Engineering (University of Surrey). The project is jointly funded by the EPSRC and Rolls-Royce.

Publications

Journal articles

  • Perrini F, Vurro C, Costanzo LA. (2010) 'A process-based view of social entrepreneurship: From opportunity identification to scaling-up social change in the case of San Patrignano'. ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD ENTREPRENEURSHIP AND REGIONAL DEVELOPMENT, 22 (6) Article number PII 928458576 , pp. 515-534.
    doi: 10.1080/08985626.2010.488402
  • Costanzo LA, Tzoumpa V. (2008) 'Enhancing Organisational Leraning in Teams: Has the Middle Manager Got a Role?'. Emerald Team Performance Management, 14 (3/4), pp. 146-164.
    doi: 10.1108/13527590810883424
  • Costanzo LA, Ashton JK. (2006) 'Product innovation and consumer choice in the UK financial services industry'. Journal of Financial Regulation and Compliance, 14 (3), pp. 285-303.
  • Costanzo LA. (2004) 'Strategic foresight in a high speed environment'. Futures - Special Issue on Organizational Foresight, 36, pp. 137-144.
  • Costanzo LA, Keasey K, Short H. (2003) 'Innovation in the financial services sector: the case of telephone banking'. Journal of Marketing Management, 19, pp. 259-281.

Conference papers

  • Costanzo LA, Diederichs J. (2009) 'Strategy Implementation in Practice: A Multi-faceted Phenomenon Consisting of Formal and Informal Ingredients”, the , .'. Washington DC, USA: 29th SMS Annual International Conference
  • Costanzo LA, Tzoumpa V. (2009) 'Social Entrepreneurship and the Group Social Dynamics to Attain the Purpose of the Social Venture'. Bocconi University, Milan, Italy: II Workshop on Social Entrepreneurship
  • Costanzo LA, Diederichs J. (2008) 'Strategy-as-Practice: Putting Strategy into Action in a Subsidiary of a Multinational Corporation'. Cologne, Germany: 28th Annual International Conference of the Strategic Management Society
  • Costanzo LA, Akinci C, Sadler-Smith E. (2008) 'The Role of Intuitive Judgement in Strategic Decision Making'. Harrogate, UK: British Academy of Management Conference
  • Costanzo LA, Tzoumpa V, Hales C. (2008) 'Facilitating Knowledge Transfer in Cross-Functional Project Teams: Exploring the Role of the Middle Manager'. Harrogate, UK: British Academy of Management Conference
  • Akinci C, Costanzo LA, Sadler-Smith E. (2008) 'The Role of Intuitive Judgement in Strategic Decision Making'. Harrogate, UK: British Academy of Management
  • Costanzo LA, Perrini F, Vurro C. (2008) 'A process-based view of the social entrepreneurship: The case of San Patrignano'. Anaheim, California: Academy of Management Conference
  • Costanzo LA. (2006) 'Strategic Decision-Making Within The Context Of A High-Tech Start-Up: A Case Of Strategising Following Organising?'. Vienna, Austria: 26th Annual International Conference Strategic Management Society
  • Costanzo LA, MacKay RB, Masrani SK. (2006) 'Organisational Renewal as an Ongoing Process'. Atlanta, USA: Academy of Management Conference
  • Costanzo LA. (2005) 'Determinants of Firm’s Innovativeness in A Hypercompetitive Environment: A case of Strategizing Following Organizing?'. Orlando, USA: 25th Annual International Conference of the Strategic Management Society
  • Costanzo LA. (2005) 'Knowledge Integration in Turbulent Environments: A Relational Perspective'. TUM Business School, Munich, Germany: 5th Annual Conference European Academy of Management
  • Costanzo LA. (2005) 'Strategic Innovation in High-Speed Companies'. University of the Aegean, Department of Business Administration, Chios, Greece: Conference on Managing Global Trends and Challenges in A Turbulent Economy
  • Costanzo LA, Kyriakidou O. (2004) 'A Network Perspective to the Study of Strategic Innovation and Foresight'. St. Andrews University, UK: British Academy of Management Annual Conference
  • Costanzo LA. (2003) 'Avoiding the myopia of adaptive learning'. Baltimore, USA: 23rd Annual International Conference of the Strategic Management Society
  • Costanzo LA. (2003) 'Knowledge creation in financial services: a process controlled by the top management'. Copenhagen Business School, Copenhagen: 19th Annual Colloquium of the European Group of Organisational Studies
  • Costanzo LA. (2003) 'Strategic Foresight'. Bocconi University, Milan: 3rd Annual Conference of the European Academy of Management
  • Costanzo LA. (2002) 'A Balanced Strategic Approach to Competing in the Knowledge Economy'. Rotterdam School of Management, Erasmus University, Rotterdam, Netherlands: Mini-Conference of the SMS Strategic Thinking interest group on “Plurality, Perspectives & Paradoxes in Strategy”
  • Costanzo LA. (2002) 'Managing Continuous Innovation in the Face of Uncertainty'. Strathclyde Business School, UK: International Conference on Probing the Future: Developing Organizational Foresight in the Knowledge Economy
  • Costanzo LA. (2001) 'Strategic Innovation in Financial Services'. San Francisco, USA: 21st Annual International Conference of the Strategic Management Society

Books

  • Costanzo LA. (2010) Cases in Strategic Management. New York : McGraw-Hill
  • Costanzo LA, MacKay RB. (2009) The Handbook of Research on Strategy and Foresight. Cheltenham : Edward Elgar

Book chapters

  • Costanzo LA. (2010) 'The UK Broadcasting & Cable TV Industry and the Future of IT'. in (ed.) Cases in Strategic Management McGraw-Hill , pp. 1-20.
  • Costanzo LA, Tzoumpa V. (2009) 'The engaging manager and the role of knowledge absorptive capacity: an organizational life cycle perspective'. in Özbilgin MF, Malach-Pines A (eds.) Career Choice in Management and Entrepreneurship Cheltenham, UK : Edward Elgar
  • Costanzo LA, Tzoumpa V. (2009) 'The Role of Middle-Managers in Enabling Foresight'. in Costanzo LA, MacKay RB (eds.) Handbook of Research on Strategy and Foresight Cheltenham, UK : Edward Elgar , pp. 277-296.
  • Costanzo LA, MacKay RB. (2009) 'Introduction'. in Costanzo LA, MacKay RB (eds.) Handbook of Research on Strategy and Foresight Cheltenham, UK : Edward Elgar Article number 1 , pp. 1-12.
  • Costanzo LA. (2006) 'Knowledge Integration in Turbulent Environments: A Relational Perspective'. in Kyriakidou O, Özbilgin M (eds.) Relational perspectives in organizational studies: A Research Companion Cheltenham, UK : Edward Elgar Publishing Article number 12
  • Costanzo LA. (2004) 'Strategic Innovation in Financial Services'. in Bettis R (ed.) Strategy in Transition Blackwell

Reports

  • Costanzo LA. (2002) The Views of Executives and Senior Managers on Innovation in the UK Financial Services Industry. Leeds University Business School, UK : International Institute of Banking and Financial Services Article number Executive Report No 51
  • Costanzo LA, Chow SL, Griffiths E. (2000) BT Survey Data Analysis. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 35
  • Costanzo LA, Keasey K. (2000) The Emerging ASP Model: Enhancing Value and Changing Market Structure. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 42
  • Costanzo LA, Keasey K. (2000) New Entrants in the Banking Market: Reviewing Strategic Perspectives. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 37
  • Costanzo LA. (2000) Understanding Customers in an E-Age. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 38
  • Costanzo LA, Hudson R, Short H. (1999) Call Centres. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 8
  • Costanzo LA, Short H. (1999) Supermarket Banking. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services Article number Executive Report No 19

Other publications

  • Costanzo LA, Ashton J. (2006) Are Financial Services Customers Presented with Too Much Choice?. Moneyfacts Magazine,
  • Costanzo LA, Chow SL, Chopra MS. (1999) The Future of Selling. Leeds University Business School, Leeds, UK : International Institute of Banking and Financial Services IIBFS series in E-Commerce,

Teaching

Programme Leader of the MSc Management (PG level)
Leader of the Strategy Module (MSc level)
Leader of the Innovation Management Module (MSc level)
Contributor to the DBA modules:
Writing research proposals
Qualitative Research Methods

Departmental Duties

Programme Leadership for the MSc Management

Member of the PG Joint Staff Student Liaison Committee

Affiliations

Laura is a member of the:

Strategic Management Society, Academy of Management, European Academy of Management, European Group of Organizational Studies and the British Academy of Management. 

Professional and External activities

Laura is a Scholar of the Advanced Institute of Management (AIM) and a Fellow of the Higher Education Academy and a Member of ITP Network (International Schools of Business Management). She is the Chief Examiner for the Strategic Management in Financial Services at the Institute of Financial Services, London and external examiner at various UK and overseas business schools.

Research Councils Engagement: 

Laura is an ad-hoc reviewer for the Social Sciences and Humanities Research Council of Canada (SSHRC).

Awards

Laura's research has received a number of international awards, such as:

  • Strategic Foresight Track Best Paper Award. Paper: Akinci, C., Costanzo, L.A. and E. Sadler-Smith (2008) “The Role of Intuitive Judgment in Strategic Decision Making”, the British Academy of Management Conference, Harrogate, United Kingdom.
  • Outstanding Paper at the Emerald Literati Network Awards for Excellence 2007. Paper: Costanzo, L.A. and J.K. Ashton (2006) “Product Innovation and Consumer Choice in the UK Financial Services Industry”, Journal of Financial Regulation and Compliance, V.14 (3), pp. 285-303.
  • The paper “Avoiding the myopia of adaptive learning” (Costanzo, L.A.), nominated in the category of the top 10 SMS/McKinsey Best Papers at the 23rd Annual International Conference of the Strategic Management Society, San Francisco.

Journal engagement

Member of the Editorial Board of the British Journal of Management

Member of the Editorial Board of the Journal of Business & Financial Affairs

Reviewer of manuscripts for the British Journal of Management, International Journal of Management Reviews, Futures and Organization.