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Dr JingJing Yang

Lecturer in Tourism Development

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Further information

Biography

Jingjing gained her Bachelor’s degree in Chinese language and literature and Master’s in Management from Beijing International Studies University, China. Based on her Master’s thesis, she published a book, Ski Tourism Development and Operation, the first academic book in ski tourism in the Chinese language and being listed as a textbook for universities. Following her Master’s, she worked on CRM for nearly three years in China CYTS Tours Holding Co., Ltd. (CYTS), a leading tourism company in China. She then returned back to academia, graduating from the University of Waikato (New Zealand) with a PhD degree in tourism.

Her publications are fully grounded in her fieldwork research, studies and consultancy practices. For her PhD research which discusses social conflict in tourism development, she spent one year on ethnographic fieldwork in an ethnic community in Xinjiang Uyghur Autonomous Region, China. This involved learning Tuva and Kazakh languages. She obtained a grant from the Chinese government for this study.

She has a good network in tourism-related sectors in China, especially in Beijing.

Research Interests

Jingjing’s research is primarily concerned with sociology in tourism (especially social conflict), anthropology in tourism, tourism planning and ski tourism. She has been involved in several research and planning projects on tourism destination development, Chinese outbound travel and ski tourism.

Publications

Journal articles

  • Yang J-J, Ryan C, Zhang L-Y. (2013) 'Social conflict in communities impacted by tourism'. Tourism Management, 35, pp. 82-93.
    doi: 10.1016/j.tourman.2012.06.002
  • Yang J, Zhang L. (2012) 'Separation and Integration: Tensions and Negatiation Between Stakeholders Regarding the Tourism Planning of the Kanas Scenic Area, Xinjiang, China'. Human Geography, 27 (2), pp. 140-144.
  • Yang J, Ryan C, Zhang L. (2012) 'Ethnic minority tourism in China - Han perspectives of Tuva figures in a landscape'. Tourism Management, 36, pp. 45-56.
    doi: 10.1016/j.tourman.2012.11.001
  • Yang J, Ryan C, Zhang L. (2012) 'The Use of Questionnaire in Chinese Tourism Research'. Elsevier Masson Annals of Tourism Research, 39 (3), pp. 1690-1693.
    doi: 10.1016/j.annals.2012.02.002
  • Yang J. (2012) 'Functions of Social Conflict in Tourism: Tourism's Impacts on the Kanas Tuva and Kazakh Settlements, Xinjiang, China'. European Journal of Tourism Research, 5 (2), pp. 196-200.
  • Wang H, Yang Z, Li C, Yang J, Li R. (2010) 'Minority community participation in tourism: A case of Kanas Tuva villages in Xinjiang, China'. Tourism Management, 31 (6), pp. 759-764.
    doi: 10.1016/j.tourman.2009.08.002
  • Yang J, Zhang L. (2007) 'The Beijing's Ski Resorts' Impact on Water Resources'. Beijing Social Science, 1, pp. 35-39.

Conference papers

  • Yang J. (2012) 'Social Conflict in Communities Impacted by Tourism'. Oxford University, UK: Colloquium for Pre-Fieldword Anthropologists Working on Tourism
  • Yang J. (2012) 'Overcoming the Obstacles'. http://www.paitc.com/speakers.html, Darwin, Australia: Pacific Asia Indigenous Tourism Conference
  • Yang J. (2011) 'The Influences of Political Forces on Tourism Area Life-Cycle Model: Case Study of Kanas Scenic Area, Xinjiang Uygur Autonomous Region, China'. Hong Kong, China: World Research Summit for Tourism and Hospitality
  • Yang J. (2011) 'A Framework to Research Tourism Impacts: The functions of Social Conflict'. Suva, Fiji: Island & Small States Tourism Conference: Current Issues & Future Challenges
  • Yang J, Ryan C, Zhang L. (2011) 'China's Reaction Towards Western Social Research Method and Theories - Findings from One Year Ethnographic Research in Kanas Scenic Area, Xinjiang, China'. Zhangjiajie, China: The Seventh Biennial Tourism Conference: Tourism Peoples, Places and Environment
  • Yang J. (2010) 'Imitated Host, Authentic Host and Guest in Tourism Development of a Multiple Minority Area: A Case Study of Kazakh People in the Kanas Tuva People Settlement of Northwest China'. Auckland, New Zealand: New Zealand Tourism and Hospitalitry Research Conference
  • Yang J. (2010) 'Insights into tourism development of a multiple minority area - one year’s fieldwork in Kanas in the Xinjiang Uygur Autonomous Region,China'. School of Hotel and Tourism Management (SHTM), Hong Kong Polytechnic University,China: seminar

Books

  • Yang J, Zhang L. (2012) Managing Hospitality Human Resources (Woods, R. H). (4th ed.).(trans).. 4th Edition. Beijing, China : China Travel & Tourism Press
  • Yang J, Zhang L. (2007) Ski Tourism Development and Operation. Tianjin, China : Nankai University Press

Other publications

  • Yang J. (2012) Equity and Participation: Pacific Asia Indigenous Tourism Conference. China Tourism News,
  • Yang J. (2007) Tour Operators' Added-Value Service. China Tourism News,
  • Yang J. (2007) Implications to Tour Operators on Complaint Management. China Tourism News,
  • Yang J. (2007) Overtime Shopping. China Tourism News,
  • Yang J. (2007) Implications to Tour Operators On Contract Disputes. China Tourism News,
  • Yang J. (2007) Implications to Tour Operators on Food Security. China Tourism News,