Dr Marion Bennett
Phone: Work: 01483 68 3112
Room no: 34 MS 02
Marion was appointed lecturer in Tourism and Marketing in 1995 at Surrey University and became an Associate lecturer in 2004. Prior to joining Surrey, she held a lectureship in tourism at the University of Strathclyde. Before Strathclyde, she worked for American Express in marketing having joined their graduate training scheme. She is a graduate of the universities of Nottingham and Reading.
General Research Interests: Tourism marketing, airline marketing, heritage marketing.
Recent & forthcoming publications:
Journal Articles 2009
McCartney, G, Butler, R, Bennett, M Positive tourism image perceptions attract travellers – fact or fiction? The case of Beijing visitors to Macao, Journal of Vacation Marketing, 15 (2)
McCartney, G, Butler, R, Bennett, M, A strategic use of the communication mix in the destination image-formation process, Journal of Travel Research, 47 (2), pp167-182
Pereda, M, Airey, D, Bennett M, Service quality in higher education: the experience of overseas students, Journal of Hospitality, Leisure, Sport & Tourism Education, 6 (2), pp55-67
Bennett M, Lai, CWK, The impact of the internet on travel agents in Taiwan, Tourism and Hospitality Research 6(1), pp8-23
Papatheodorou, A, Bennett M Practice papers editorial, Tourism & Hospitality Research, 5 (1), p64
Bennett M, Buhalis, D, Tourism and travel distribution: the travel agent’s perspective, Insights, English Tourism Council, January, ppD25-30
Child, D, Gilbert, D, Bennett, M, A qualitative study of the current practices of ‘no frills’ airlines operating in the UK, Journal of Vacation Marketing, volume 7 (number 4), pp302-315