Useful Contacts
The numbers listed are internal extensions. If phoning from outside the University, or from a mobile phone, you will need to preface the numbers with +44 (0)1483 68 and use the following extensions.
Emergency
On campus T: 3333
Off campus T: 999
Freephone T: 0800 525 790
Additional Learning Support
Confidential advice and support service for disabled and dyslexic students. Disabled Students’ Allowance (DSA) advice, exam adjustments, one-to-one learning support.
T: 9609
E: als@surrey.ac.uk
Careers
Issues relating to careers and further studies, plus help with all aspects of job-hunting.
T: 9001
E: careers@surrey.ac.uk
Centre for Wellbeing
Counselling, health advice, workshops and self-help resources are available.
T: 9498
E: centreforwellbeing@surrey.ac.uk
Chaplains
Available on matters of a religious or spiritual nature. Will listen and discuss any issue related to a person’s general wellbeing, relationships, aspirations, purpose in life, moral or ethical values.
T: 3696
International Student Office
All matters relating to international students, immigration and work permits.
T: 9467
E: international@surrey.ac.uk
International Relations Office
Support for exchange students and information about international study exchanges, including Erasmus mobility for study or work in continental Europe.
T: 3152 or 2052
E: studentexchange.iro@surrey.ac.uk
Library
Information and library services automated phone line.
T: 9235
E: library-enquiries@surrey.ac.uk
MIND (mental health charity)
T: 0300 123 3393
National Rail Enquiries
T: 08457 48 49 50
NHS Direct
T: 0845 46 47
Samaritans
Confidential telephone listening service.
T: +44 (0)1483 505555 (locally, 24-hour)
T: 08457 909090 (nationally)
Security
Point of contact in all emergency situations; 24/7 cover of whole University community; can assist with a range of issues from disturbances on campus, accidents and medical emergencies to car parking and lost keys.
T: 2002
SKILL
National bureau for students with disabilities.
T: 0800 328 5050
SPLASH
Advice and support on academic and study skills.
E: splash@surrey.ac.uk
Student Health Centre
The Student Health Centre in University Court is home to Guildowns University Medical Practice. Guildowns provides an NHS doctor service.
E: surreyuniversityhealthcentre@nhs.net
W: www.guildowns.nhs.uk
T: 08444 773051 or +44 (0) 1483 68 2072
Student Services Centre
Our ‘first-stop shop’. If you don’t know where to go: you can come here.
The staff deal with a wide range of enquiries, and are a key source of information on many University services, especially: Student money, fees and funding (including bursaries, scholarships, fees, hardship funds, tax, part-time work and National Insurance); practicalities (including legal issues, travel, childcare, schools, NHS forms); and Registry services and administration (including University registration, student records and student status confirmation)
The Centre is open Monday–Friday 08:30–17:30
T: 01483 68 6868
E: ask@surrey.ac.uk
Students’ Union
T: 9223
E: ussu.information@surrey.ac.uk
Surrey Alcohol and Drug Advisory Service
T: +44 (0)1483 590150
Surrey Dental Helpline
T: 0845 2712040
Surrey Sports Park
Bookings and general enquiries.
T: 9111
Membership enquiries
T: 9112
E: membership@surreysportspark.co.uk
The Meningitis Trust
T: 0800 028 1828
Transport and Parking Enquiries
T: 9369
E: transportenquiries@surrey.ac.uk
University IT
Advice and assistance relating to the use of University computing services.
T: 9898
E: usersupport@surrey.ac.uk