Developing AI-driven survey technology for collecting patient-reported outcome measures

High-quality clinical care and research relies on patients sharing their feelings, experiences, and symptoms. The medical community's growing emphasis on Patient-Reported Outcomes Measures (PROMs) reflects this, as PROMs provide essential insights into health, quality of life, and functional status, complementing biology-based health metrics.

This research aims to develop next-generation technology that integrates Artificial Intelligence (AI) with advanced digital survey methodology to enhance the collection of PROMs. Utilising an AI-driven patient survey bot capable of providing both text-based and conversational PROMs with real-time, personalized support, This approach seeks to improve patient satisfaction and accessibility for patients with personal needs, such as those with vision impairments and language barriers. This innovation aims to maintain the cost advantage of digital survey technologies while significantly enhancing real-time, personalised supports through human-like interactions.

The project is organised as a series of three studies, each of them will lead to a research publication. The three publications will constitute the PhD dissertation for the student.

• Study 1 (1^st year): This study will conduct a systematic review of existing research on the application of chatbot technology in survey research. The student will receive training on survey methodology, software development and PROM research in this year.
• Study 2 (2^nd year): This study will develop an AI-driven survey bot that is accessible for patients with personal needs, such as those with vision impairments and language barriers, and ensure the bot for safely handling sensitive issues arising from collecting PROMs like reporting self-harm, suicidal thoughts, domestic violence, and adverse medical events, through comprehensive training and testing.
• Study 3 (3^rd year): This study will compare the AI-powered bot against traditional survey methods to evaluate its mode effects and assess its psychometric properties to collect broad-based and disease-specific PROMs. This study will also collect information on user experiences.

You will need to meet the minimum entry requirements for the Health Sciences PhD programme.

Open to candidates who pay UK/home rate fees. See UKCISA for further information.