About the University of Surrey

Campus services over Easter

Learn about key closure dates over Easter 2017 and how the holiday period will affect campus services.

Accommodation Office

The Accommodation Office will be close on 12th April at 17:00 and re-open on 20th April at 10:00

Appleseed Books

The Appleseed Bookshop will be closed from the 13th-19th April inclusive. Outside of these hours the Bookshop will be open during normal opening hours which are 08.30 to 18:00.

Arriva Bus Services

Information regarding the Arriva bus service in Guildford town over the Easter period can be found on their website

Careers Service

 The Employability and Careers Centre will be close on Wednesday 12th April and will re-open on Thursday 20 April.

Cathedral Refectory

The Cathedral Refectory Easter opening times are as follows:

  • Friday 14th April: 09:00-15:00
  • Saturday 15th April: 09:00-16:30
  • Sunday 16th April: Closed
  • Monday 17th April: May be open from 9:00-15:00

Normal opening hours will resume on Tuesday 18th April.

Central Distribution

Central Distribution will close on 13th April and re-open at 07:30 on 20th April.

Centre for Wellbeing

The Centre for Wellbeing will be closed from 5pm Wednesday 12th April until 9am Wednesday 19th April 2017.

If you require assistance and support during this time please consider the following support services.

• The Samaritans is a confidential listening service and is available 24/7

• For students who are having thoughts of suicide, HOPEline is a confidential support line

• For face to face support, Guildford Safe Haven is available from 6pm-11pm  – 101 Walnut Tree Close, Guildford

Chaplains

Andrew Bishop, Anglican Chaplain is available to call or text on 07891 994069 throughout the closure period.

Stag Hill Court Receptions

Battersea:

  • Thursday 13th April - 10am - 4pm
  • Friday 14th April - CLOSED
  • Saturday 15th April - 10am - 4pm
  • Sunday 16th April - CLOSED
  • Monday 17th April - CLOSED
  • Tuesday 18th April - 10am - 4pm
  • Wednesday 19th April - 10am - 4pm
  • Thursday 20th April - Normal reception hours resume - 8am - 11pm

Stag Hill Court and Cathedral Court - Will be closed for the Easter break and any issues or problems should be directed to Battersea Court reception.

Estates and Facilities Management

Stag Hill Campus (students and staff)

During the easter closure period, only emergency cover will be provided by the Estates and Facilities Management Maintenance Team.

Emergency maintenance requests should be reported to Security on 01483 682002 (24hr).

For all non-emergencies, input the request to the E&FM Helpdesk and your request will be processed when the office re-opens on Thursday 20th April.

Manor Park Campus Including Surrey Sports Park (students and staff)

During the Easter closure period, usual cover will be provided by Estates and Facilities Management.

All maintenance requests should be reported as per the normal ‘out of hours’ process i.e. input the request to the E&FM Helpdesk then phone it through to Security 01483 682002, quoting the identification number issued online.

Guildowns Medical Centre

The Student Health Centre will be closed from will be closed from 12:30pm on the 12th of April to 8:00am on the 20th of April. 

Hazel Farm Residences Facilities Office

 The Hazel Farm Residences Facilities Office will close on 12th April and will re-open as normal on 20th April. Outside of these hours, the Office will be staffed as per usual opening hours.

Hazel Farm Laundrettes

The laundrette will be open over the Easter period. To check the availability of the machines, please visit the Laundry View website.

Heart + Soul

Heart + Soul will be open during the following hours:

  • Monday 10th April – 8am to 5pm
  • Tuesday 11th April – 8am to 4pm
  • Wednesday 12th April – 9am to 4pm
  • Thursday 13th April to Wednesday 19th April: Closed
  • Thursday 20th April – 9am to 4pm
  • Friday 21st April – 9am to 4pm
  • Saturday 22nd April CLOSED
  • Sunday 23rd April to Sunday 30th April: Mon-Fri: 8am - 11pm and Sat-Sun: 12 - 7pm

Heart + Soul at the Vet School

Heart + Soul will be open during the following hours:

  • 3rd of April until 30th April: CLOSED

Hillside

Hillside will be open during the following hours:

  • 3rd April to 9th April - Mon - Fri: 8am - 3pm
  • 10th April to 12th April - 8am - 3pm
  • 13th April to 12th April - CLOSED
  • Thursday 20th April - 8am - 3pm
  • Friday 21st April - 8am - 3pm
  • Saturday 22nd April - CLOSED
  • Sunday 23rd April - CLOSED
  • 24th April to 30th April -  Mon - Fri: 8am - 3pm

IT Services

Details of IT Services over the Easter break can be found on their website. There will be reduced support from ResNet advisors from 3rd April to 7th April, and again from 10th April to 12th April. 

 

ResNet advisors will not be available from 13th April to 19th April and reduced service will resume from 20th March to 28th March excluding weekends.

Lakeside Coffee Shop

The Lakeside Coffee Shop will be closed from 3pm on Wednesday 12 April and will re-open at 8am on Thursday 20th April.

Lakeside Restaurant

Lakeside Restaurant will close after lunch service on Wednesday 12 April and re-open at 6am on Monday 24th April.

Library

The library is open 24/7, however during the Easter break there will be different staffing hours. The last day that the library will be staffed will be 12th April from 8am - 8pm. After this the library will be unstaffed from 13th-19th April (inclusive) during which the Library Security team will be on duty. Staffing will resume again on Thursday 20th April from 8am - 8pm

The Living Room (Young's Kitchen)

Young’s Kitchen will close for Easter on Friday 7th April at 3pm and will reopen at 6am am on Monday 24th April.

Manor Park Laundrettes

These laundrettes will be open over the Easter period. To check the availability of the machines, please visit the Laundry View website.

Manor Park Reception

Manor Park Reception will be open during the following hours:
  • Thursday 13th April - 10am - 4pm
  • Friday 14th April - CLOSED
  • Saturday 15th April - 10am - 4pm
  • Sunday 16th April - CLOSED
  • Monday 17th April - CLOSED
  • Tuesday 18th April - 10am - 4pm
  • Wednesday 19th April - 10am - 4pm

Campus Computers

 The Campus Computers Shop will be closed from Thursday 30th March to Wednesday 26th April.

Pizzaman

Pizzaman opening information can be found on their website.

Santander

Santander is open normal hours during the Easter vacation – Monday to Friday, 10am to 6pm (except Wednesday – 10am to 5pm). Santander will be closed on Friday 14th April and Monday 17th April.

Security

Security cover is provided 24 hours a day on Stag Hill, Manor Park and Hazel Farm.

Stag Hill Laundrette

This laundrette will be open normal hours over the Easter period. To check the availability of these machines, please visit the Laundry View website.

Starbucks Oak House

Starbucks will be open during the following hours:

  • 3rd - 9th April: Mon-Friday: 8am - 7pm and Sat-Sun: 10 am - 7pm
  • Monday 10th April to Wednesday 12th April: 8am –5pm
  • Thursday 13th April 11am –3pm
  • Friday 14th April to Monday 17th April: Closed
  • Tuesday 18th April to Wednesdasy 19th April: 11am -3pm
  • Thursday 20th April to Friday 21st April: 8am –5pm
  • Saturday 22nd to Sunday 23rd April: 11am -3pm
  • Monday 24th - Sunday 30th April: Mon-Fri: 8am-5pm and Sat-Sun: 10am-5pm

Student Life Mentoring

Student Life Mentoring has now finished for 2016/17. For anything Mentoring related please contact mentoring@surrey.ac.uk or via the Student Life Mentoring website.

Student Services Centre

The Student Services Centre will close at 17:00 on Wednesday 12th April and re-open at 08:30 on Thursday 20th April. Please see their website for further information.

Students' Union

The Students' Union will be closed from Thursday 13th April until Wednesday 19th April.

Simply Fresh & Post Office

Simply Fresh opening hours will be as follows:

Week commencing Monday 3rd April - Sunday 9th April

  • Monday 3rd - Friday 7th: 8am - 8pm
  • Saturday 8th: 9am - 6pm
  • Sunday 9th: 12pm -6pm

Week commencing Monday 10th April - Sunday 16th April

  • Monday 10th - Thursday 13th: 8am - 8pm
  • Friday 14th - Saturday 15th: 9am -6pm
  • Sunday 16th: 12pm - 6pm

Week commencing Monday 17th April - Sunday 23rd April

  • Monday 17th - 19th April: 9am - 6pm
  • Thursday 20th - Friday 21st: 8am - 8pm
  • Saturday 22nd: 9am - 6pm
  • Sunday 23rd: 12pm - 6pm

Week commencing Monday 24th April - Monday 30th April

  • Monday 24th - Friday 28th: 8am - 8pm
  • Saturday 29th: 8am - 10pm
  • Sunday 30th: 12pm - 8pm

The Post Office will be open during normal Post Office opening hours within the Simply Fresh opening hours.

Surrey Sports Park (including the Starbucks SSP & Bench Bar)

 Starbucks at the Sports Park will be closed for a refurbishment between Monday 3rd April - Friday 28th April.

 

For the Bench Bar opening times, please refer to the Surrey Sports Park website.

Teas & Tees

Teas & Tees will be closed from Monday 3rd April until Tuesday 2nd May

ThEATre

Closes on Sunday 9th of April at 6pm and re-opens on Monday 24th of April at 8am

Tesco Guildford

  • Good Friday - 24 hours
  • Saturday 15th April - Open until midnight
  • Easter Sunday - CLOSED
  • Easter Monday - 9am - 6pm
  • Tuesday 18th April - Open from 6am

Trains

For the latest information on trains throughout the Easter period, please visit National Rail Enquiries.

Wardens

There is a warden service available throughout the closure via Security. Please note that the wardens will be operating on a rota system, so residents might not get their regular warden.

Waste Collection Service

Over Easter, the waste collection service to the University will take place on the following dates:

  • Thursday 13th April
  • Saturday 15th April
  • Tuesday 18th April
  • Wednesday 19th April

Wates House

Wates House will be closed over Easter from Monday 21 March to Sunday 3 April inclusive.