Learn what to do if you have a maintenance issue in your accommodation.
Report a fault
To report a maintenance issue, visit the Estates and Facilities Management helpdesk site.
- Out-of-hours emergencies (maintenance or security matters) should be notified to our security staff on extension 2002 (01483 682002)
- For emergencies requiring the police, fire or ambulance service please call extension 3333 (01483 683333) instead of 999 – security staff will call the appropriate emergency service(s) and assist them in finding the area quickly
University-managed house maintenance
In an emergency
During office hours, please contact Accommodation Services on 01483 682466, or Security on 01483 682002 at all other times.
If you are in University off-campus accommodation please use the Fault Reporting link.
For all non-emergency repairs for property-managed houses only please send an email to: firstname.lastname@example.org.
Please remember to include the address of your house, your name and student number, and a contact phone number.