Student Policies and Regulations

These policies apply to students at the University of Surrey. 

They outline agreed procedures/protocols to ensure students understand both expectations and the support available for student life and communal living environments. They allow the University to discharge a duty of care to students and meet legal obligations around support and advice services. Further information for Surrey University staff is also available from the Student Support Services intranet site via staff login.

There are also a range of policies covering Student Academic Regulations and Corporate Staff Policies

 

Student Policies (& Regulations)

Description

 

  1

 

Accommodation

 

Procedure for Complaints relating to decisions not to allocate accommodation on Preferential Medical Grounds.

Accommodation Allocation Policy

 

 

 

2

 

Care Leavers

 

The University is guided by the Buttle Trust for the services provided to care leavers.

For information on the support available to individuals who have been in care please see the guide on our Publications page or email Ruth McLeod.

 

  

3

 Child Protection and Adults at Risk

This policy outlines how the University seeks to ensure that its duty of care for under 18's (children) and vulnerable adults (adults at risk raising cause for concern) is discharged.

Child Protection and Adults at Risk - Policy

Supporting Procedures – Child Protection (Under 18’s) Safeguarding Policy (487.09KB - Requires Adobe Reader) Child Protection and Adults at Risk - Adults at Risk Supporting Procedures (395.84KB - Requires Adobe Reader)

 For admissions and support for students under the age of 18, please see the following webpage:-

  

4

 

Complaints Policy

 

The Procedure for Complaints about Learning Opportunities describes the University's processes for handling complaints from students. This document describes how the Procedure for Complaints relates to decisions on Hardship Fund applications.

The Procedure for Complaints (B7) describes the University’s process for handling complaints from students.


 

  

5

 

Data Protection

 

Information regarding how the University handles information about you.

See corporate policies page

 

  

6

 

Death of a Student

 

Incident response policy & process
Student Death Process Chart

Student Death Policy (387.3KB - Requires Adobe Reader) Student Death Policy - Supporting Procedures (459.25KB - Requires Adobe Reader)

 

 

 7a

 

Discipline

 

The Student Disciplinary Regulations describes the procedures which the University applies to respond to student misconduct.

Please see the academic regulations page.
For guidance and support please contact USSU.

 

 

7b

 

Disciplinary Guide - Wardens

 

This guide is used by wardens who support the maintenance of an acceptable communal living environment for students in University campus accommodation, for information on the support provided please see: Wardens

 To read the guide click the pdf document below

 

Wardens Disciplinary Guide (544.28KB - Requires Adobe Reader)

  

8

 

Domestic Abuse

 

The Student Domestic Abuse Policy and procedures describe the University approach to, and support for, students experiencing domestic abuse.

Domestic Abuse Policy for Staff & Students

Supporting document for students as part of Domestic Abuse Policy

 

  

9

 

Drugs

 

See Misuse of Drugs by Students below

 

  

10

 

Equality and Diversity

- Dignity at Work and Study Policy (Harassment and Bullying)
- Disability Policy
- Sexual Orientation Policy
- Transgender Policy
 

 

The University is committed to being a positive environment where everyone is supported and treated with dignity and respect. The Equality & Diversity Policy describes how the University meets its duties to promote equality and prevent discrimination.

See corporate policies page

 

 

11

 

Fitness to Study
Fitness to Practice

 

Regulations concerning students’ ability to study.
Regulations concerning a students' practice in a clinical or professional placement.

Please see the academic regulations page.

 

 

12

 

Freedom of Speech

 

The University believes that a culture of free and open discussion is essential to its academic mission. To achieve this, all persons taking part in University activities are expected to respect and be sensitive to the diversity of its community.

See corporate policies page

 

 

13

 

Hardship Fund Applications [Appeals against decisions on]

 

The Procedure for Complaints about Learning Opportunities describes the University's processes for handling complaints from students. This document describes how the Procedure for Complaints relates to decisions on Hardship Fund applications.
 

The Procedure for Complaints (B7), available on the webpage, academic regulations describes the University's process for handling complaints from students.

 

14

 

Infectious Diseases

 

Infectious Diseases Policy/Guidelines due March 2017

Communicable Disease Policy (160.59KB - Requires Adobe Reader) Meningitis Disease Protocol (276.65KB - Requires Adobe Reader)

Public Health England

 

15

Intellectual Property (IP)

Information on the ownership of IP arising during Undergraduate and Postgraduate studies and the support offered by Technology Transfer

Intellectual Property (IP) (116.29KB - Requires Adobe Reader)

 

 

16

 

Maternity Paternity Support Policy and Guidance

 

Maternity Paternity Support Policy and Guidance

 

 

17

 

Misuse of Drugs by Students Policy and Procedure

 

It is University policy not to tolerate the possession, trafficking or use of illegal drugs on its premises. This document describes how the misuse of drugs by students will be treated by the University.

 

18

 

Missing Persons

 

Guidelines on Responding to Reports of Missing Students.

Missing Persons Flow Chart

 

 19

 

Naming Policy Naming Policy (Students) (181.89KB - Requires Adobe Reader)

 

20

 

Personal Tutoring - Code of Practice

 

Please see academic codes of practice

 

 

21

 

Prevent (Anti-Radicalisation)

 

 

 

 Information page for staff

 

To fulfil a duty under the Counter Terrorism and Security Act 2015 to have due regard to the need to prevent people being drawn into terrorism, the University has introduced the policy below:-

Prevent Policy (210.94KB - Requires Adobe Reader)

Prevent overview

Training for staff 

 

22

 

Religious Observance

 

The University welcomes the diverse character of its community and, as part of its commitment to equality and diversity and seeks to promote the equal treatment of and respect for religious and non-religious members of the University community.

Policy Statement on Religious Observance

 

 

23

 

Safeguarding Policies

 

 

-Child Protection - see this page
-Domestic Abuse - see this page
-Infectious Diseases - see this page
-Missing Persons - see this page
-Prevent (Anti-Radicalisation) - see this page
-Sexual Misconduct, Rape and Sexual Harassment - see this page
-Student Death - see this page
-Vulnerable Adults - see Child Protection and Adults at Risk Policy 

 

 

24

 

Sexual Misconduct

 

 

Sexual Misconduct Policy (Students) (131.88KB - Requires Adobe Reader) Sexual Misconduct Policy (Students) Supporting Procedures (128.32KB - Requires Adobe Reader)

 

 

25

 

Social Media Policy

 

Social Media Policy

 

 

26

 

Student Charter

 

A joint statement about the rights and responsibilities shared by all members of the University community.

See publications page.

 

 

27

 

Student Terms and Conditions

2016/17 Student Terms and Conditions (84.53KB - Requires Adobe Reader)

2015/16 Student Terms and Conditions

 

 

28

 

Student Fee Debt Management

 

Student Fee Debt Management Policy

 

 

29

 

Student Visa (Tier 4) Regulations

 

Visa Compliance

 

 

30

 

Vulnerable Students

 

Please see Child Protection & Adults at Risk Policy above