As a student at Surrey you will find that IT will play a big part in your time at the University. Whether you are using one of the 900+ PCs in the Open Access PC rooms, connecting to the wireless network or working from home using off-campus secure web access, IT Services will always provide you with efficient and innovative IT solutions.
Your guide to getting started and making the most of the University's IT facilities.
Once you have completed your online registration, your IT account will be enabled to access your University email and log in and use University computers and printers as well as a range of services including SurreyLearn and SurreySoftware.
Laptops are available to borrow from the Library 24 hours a day, 7 days a week. You can borrow a laptop for up to 4 hours using the Laptop Locker located on the first floor of the Library, next to IT Room 2. All you need to do is follow instructions on the locker screen and the loan will appear on your Library account in the same way as a book.
eduroam wireless network now provides improved speed and reliability, faster connectivity to University resources and increased capacity for more users. The service will continue to be broadcast through the University’s preferred wireless network eduroam. With eduroam you are able to access the Internet not only via the University of Surrey’s wireless network, but also when visiting other participating universities, colleges, research centres and libraries.
All you need to know about the essential student services provided by IT Services.
As a student at Surrey you will be able to download Microsoft Office applications on up to five devices completely free of charge, during your time at the University.
This means you will have full versions of applications such as Word, Excel, PowerPoint, Access, InfoPath, Lync, OneNote, Outlook and Publisher.
News and Updates
For the latest news, live updates and announcements connect with IT Services on social media.
The IT Service Desk is the first point of contact for any problems, requests or questions relating to IT at the University. To get in touch call 01483 689898 (available 24 hours a day, 7 days a week), or visit the IT Ask Me Desk located on the first floor of the Library. Support is also available by emailing firstname.lastname@example.org.
The Library is the main point for walk-in IT support on campus
Visit the Support Hub on Level 1 of the Library for walk-in IT support Monday to Friday 9am to 5pm. Or if it’s more convenient, you can still call 01483 689898 or email email@example.com.
The SurreyPrint service holds your print job in one central print queue. This enables you to securely retrieve your print job from any of the hundreds of Multi-Function Devices (MFDs) across campus by simply logging in to it by swiping your campus ID card, or by entering your University username and password using the touch panel on the printer. In addition to ‘follow me’ printing, new features including ‘mobile print’ have been introduced for quick and easy printing on the move from smartphones and tablets.