Your IT

As a student at Surrey you will find that IT will play a big part in your time at the University. Whether you are using one of the 900+ PCs in the Open Access PC rooms, connecting to the wireless network or working from home using off-campus secure web access, IT Services will always provide you with efficient and innovative IT solutions.

Getting Started

Your guide to getting started and making the most of the University's IT facilities. 

Once you have completed your online registration, your IT account will be enabled to access your University email and log in and use University computers and printers as well as a range of services including SurreyLearn and SurreySoftware.

Upgraded eduroam wireless network

The upgraded eduroam wireless network now provides improved speed and reliability, faster connectivity to University resources and increased capacity for more users. The service will continue to be broadcast through the University’s preferred wireless network eduroam. With eduroam you are able to access the Internet not only via the University of Surrey’s wireless network, but also when visiting other participating universities, colleges, research centres and libraries.

IT Essentials

All you need to know about the essential student services provided by IT Services.

Microsoft Office ProPlus Free for Surrey Students

As a student at Surrey you will be able to download Microsoft Office applications on up to five devices completely free of charge, during your time at the University. 

This means you will have full versions of applications such as Word, Excel, PowerPoint, Access, InfoPath, Lync, OneNote, Outlook and Publisher. 

News and Updates

For the latest news, live updates and announcements connect with IT Services on social media. 

IT Help and Support

The IT Service Desk is the first point of contact for any problems, requests or questions relating to IT at the University. To get in touch call 01483 689898 (available 24 hours a day, 7 days a week), or visit the IT Ask Me Desk located on the first floor of the Library. Support is also available by emailing

The Library is the main point for walk-in IT support on campus

Visit the Support Hub on Level 1 of the Library for walk-in IT support Monday to Friday 9am to 5pm. Or if it’s more convenient, you can still call 01483 689898 or email

New SurreyPrint Service

IT Services has introduced a new managed printing infrastructure throughout the campus over the past few months. In addition to ‘follow me’ printing, new features including ‘mobile print’ have been introduced for quick and easy printing on the move from smartphones and tablets.