Dignity at Work and Study

The University of Surrey is committed to supporting, developing and promoting equality and diversity in all of its practices and activities. We aim to establish an inclusive culture, free from discrimination and based on the values of dignity, courtesy and respect. We recognise the right of every person to be treated in accordance with these values.

Our Pledge

Surrey's pledge to you, our staff and students, is that we shall take the necessary action to eliminate all forms of discrimination, especially direct and indirect forms of harassment, bullying and victimisation. We shall do this by:

  • taking all complaints of harassment, bullying and victimisation seriously
  • providing confidential support services such as Student Life Mentoring, Human Resources, Occupational Health, and our Mediation Support

The University provides a number of services to support staff experiencing bullying, harassment or victimisation. These include:

Your manager/line manager

Ideally, you should talk to your manager if you have experienced or observed harassment, bullying or victimisation, or if a complaint is made against you. Managers have a key responsibility for your general wellbeing and have prescribed roles to investigate and manage complaints.

Human Resources Managers

If you are uncomfortable talking to your manager, you can consult your HR Manager to discuss any concerns. HR Managers will be able to discuss these issues with you sensitively and without involving your manager initially. In many cases, however, your manager may need to become involved at a later stage, as this is often necessary to investigate or address issues that are raised.

Trade unions

Employees of the University of Surrey are free to join a union of their choice, although union membership is not a condition of working here. Trade unions are able to provide assistance and support to members in relation to a wide range of issues, including bullying, harassment and victimisation.

The University recognises the following trade unions:

  • Unison
  • University and College Union (UCU)
  • Unite

Safer at Surrey video

Saskia Cochrane, VP Community, Students' Union meets with Peter Brinkley, Head of Security to discuss their top personal safety tips for students.

Mediation Support

The University's mediation service is open to all staff and is an informal, confidential way of resolving conflict within the workplace.

It is facilitated by trained staff, and is completely separate to any other University procedures.The outcome of mediation is often an agreement which focuses on improving relationships and conflict resolution. It is the parties involved in the mediation, not the mediator, who decide on the terms of the agreement.

You can contact the mediation support directly via email. Alternatively, members of staff are encouraged to get in touch with the Learning and Development Team who can then arrange a referral.