International English Language Testing System (IELTS)

After the test

Read our frequently asked questions about after your test.

How long does it take to receive my IELTS test results?

Test Report Forms (TRFs) will be issued on the 13th day following the test. You must specify the address to which the results should be sent on your application form and should inform the test centre in advance if you wish to collect the results in person.

Candidates will not be told their results over the phone or by fax/email.

Read more about your IELTS results from the British Council

Can I see my results online?

Your results will be available online 13 calendar days after your test through the British Council’s takeielts website. You will need to keep the candidate number you receive on the test day to log in along with your ID document (passport or EU NI Card) number.

Can I receive additional copies of my test report form?

Candidates can only receive one test report form. You may request up to five additional copies to be sent directly to academic institutions, government agencies, professional bodies or employers. Please complete the relevant section of your application with their contact details. This service is free of charge if you request the additional copies at the time of registration.

What can I do if I’m unhappy with my results?

You may apply for an enquiry into your results within six weeks from the test date. Please email ielts@surrey.ac.uk for more information. The fee is £60 and this is refunded if the results go up  (please not, the results cannot go down).

After receiving your enquiry form, payment, and original test result form, we will send the appropriate test materials together with your enquiry form and an accompanying letter to the British Council. The British Council will usually notify us (the Test Centre) approximately eight weeks after the receipt of the materials.  We will then immediately let you know the outcome.

Should your test result change due to the re-marking, your payment will be fully refunded within four weeks of the outcome and a new test report form will be issued.

Please note: that every attempt has been made to guarantee a fair and accurate assessment of your test result.