press release
Published: 11 August 2014

University of Surrey claims top 8 position for student satisfaction

The University of Surrey has been ranked 8th out of 135 institutions in the latest National Student Survey (NSS), achieving an overall satisfaction rating of 91%.

This compares with an overall satisfaction rate of 86% for UK Higher Education Institutions.

Subjects at Surrey including Management, Law, Electronic and Electrical Engineering and Drama achieved over 90% satisfaction, with Politics and Psychology achieving 97%.

The University overall achieved higher scores in five out of the seven criteria compared to last year, including Assessment and Feedback, Academic Support and Learning Resources.

We are pleased to see that students still rate their experience at Surrey very highly. Providing a high-quality student experience is at the very heart of the University and we continuously strive to ensure that every student gets the most out of their time here,” said Professor Gill Nicholls, Vice-President and Deputy Vice-Chancellor Academic Affairs at the University of Surrey.

“We have recently put significant investment into our six-storey Library and Learning Centre, home to more than 500,000 books and printed journals.  The Library also works closely with the University’s Department of Technology Enhanced Learning to ensure that innovative teaching is supported through the online Virtual Learning Environment. This environment offers a rich set of curriculum-based activities and interactive materials which enable students to study and learn flexibly and effectively.”

Editors' Notes

About the NSS

The NSS covers nearly all final-year undergraduates studying for higher education qualifications at higher education institutions (HEIs) and further education colleges (FECs) in England and Wales, and HEIs in Northern Ireland and Scotland. The survey is funded by the four UK higher education funding bodies (the Higher Education Funding Council for England, the Scottish Funding Council, the Higher Education Funding Council for Wales and the Department for Employment and Learning Northern Ireland), the National College of Teaching and Leadership and Health Education England. HEIs in Scotland and participating alternative providers fund their own participation in the survey. The threshold for publication at each institution is that at least 23 students must have responded, and that these should represent at least half the students eligible to participate. More detailed data are available on the HEFCE web-site at

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