Make sure you complete all required steps to register at the University of Surrey.
Activate your IT account (Erasmus+ and exchange students only)
Activating your IT account before you arrive means that you can start receiving important University emails, complete the first step of University registration online, and get access to Surrey's IT services once you are here.
You can activate your IT account as soon as you have received your acceptance email confirming your place at Surrey. To do this, you’ll just need to enter your University number (found in your welcome email from the University) and your date of birth. You’ll then be given a username and be asked to set a password.
Once you’ve activated your IT account, you can:
- Complete the University online initial registration – see below
- Login and use the computers and printers in our computer labs, as well as other services
- Access your University of Surrey email (48 hours after)
Registration (all students)
Step 1: Complete online registration
Go to Surrey Self-Service to complete your online pre-registration. If you experience any difficulties, please follow the instructions on the screen.
Within Surrey Self-Service, click on ‘Registration’ and complete the required steps.
On completion of online pre-egistration you’ll receive a confirmation of pre-registration, which you can either print or save to your phone. You will need this when you register in person during your first week, or in the case of Erasmus+ and exchange students, on the first day of your orientation.
Your IT account will also be enabled on completion of online pre-registration so you can access the University of Surrey’s IT Services. Please be aware it can take between 24-48 hours after completion of the online registration before all IT services are available.
- Surrey365 email
- PCs and computer labs
- Wireless network and ResNet
- Online library resources
- Print, photocopying and scanning
If you need support or have any queries, you can find us on Facebook and Twitter. Once you have a login and can access the MySurrey online portal for students, you can find out more about IT at Surrey.
Step 2: Choose module options (not applicable to Erasmus+, exchange students and postgraduate research students)
Module selection will open from Monday 20th January 2020 for the academic year 2019/0.
If ‘optional’ modules are offered on your programme, please take some time to review the content and the general PDF timetable to check there is no potential timetable clash between your optional module and your compulsory module within your registered course/programme, check methods of assessment for the modules available by referring to the programme specification and module descriptors in the module catalogue.
Once you have identified which modules you wish to take please log into Surrey Self-Service and make your selections by Friday 21st February 2020.
There is no guarantee that if you change your mind about an ‘optional’ module, that the University will be able to accommodate your request.
A guide on how to select modules using online module registration is available on MySurrey. Please follow these instructions fully and do not exit from your web browser before you have confirmed your selections (you are taken to another screen when confirmed).
If you have any queries regarding module selection please contact email@example.com. If you experience any access issues please contact firstname.lastname@example.org. Please remember to include your URN when emailing the University.
Step 3: Attend University registration (not applicable to distance learning students)
Main registration is the first step every student takes to get involved in university life, from attending lectures to getting into Students' Union events. All students are required to register in person at the start of their course, following completion of your pre-registration online via Surrey Self-Service. For more information on what to expect please read the FAQs.
Please note that the University regulations require students to register in person within two calendar weeks of the beginning of taught* programmes, and within four weeks of research programmes.
When to register:
- All Erasmus+ and exchange students, plus any postgraduate taught students booked on Meet and Greet: Thursday 6 February for semester 2 entrants - please check your orientation timetable for details
- All other students: should register at MySurrey Hive (located next to the Lecture Theatre block within the Phillip Marchant Building, Stag Hill Campus)
during opening hours within their first week.
Once you are registered you will have your photo taken and be issued with your campus card.
What to bring (UK or EU National):
- Confirmation of online pre-registration (received after completion of online pre-registration) either printed or on your phone
- Eligibility to study – please bring the original of the document that you uploaded as part of pre-registration. If you were not able to upload a document, we’ll need to take a scan of the original of one of the following:
- Passport of an EU country
- EU/EEA national identity card
- Birth certificate and additional documentation (if you are British but do not hold a passport)
- Visa/immigration documentation – for example, if you hold Indefinite Leave to Remain, please bring your BRP card.
If you are a non-EEA national, you must bring your confirmation of pre-registration and your current signed passport, plus:
- Proof of your entry clearance or leave to remain in the UK (right to study) – this will be a stamp or visa in your passport or a Biometric Residence Permit (BRP)
- If you have a Tier 4 (General) visa that is for more than six months, you are required to show your entry clearance stamp (30-day vignette in your passport) and Biometric Residence Permit (BRP). Please ensure you collect your BRP from the post office before you attend registration – you can only register with your BRP card.*
- If you are under 18 at the start of your course, you are required to bring a copy of the consent letter from your parent(s) or legal guardian that you provided when applying for your visa.
*You will need to collect your BRP from:
Guildford Town Post Office
56 High Street
View directions from the University of Surrey to the Post Office.
You must collect your BRP from the Post Office within 10 days of arriving in the UK and you will need to show this to officers of the University to confirm that you are eligible to study at Surrey.
UKCISA has prepared some helpful advice for collecting your BRP. See UKCISA's advice.
UK Visas & Immigration (UKVI) requires that we keep copies of these documents as part of the points-based immigration system, so we’ll take copies during registration. We’re also responsible for keeping a record of your immigration status and for reporting any student who does not register or attend their course at the University.
Registration information for distance learning students only
On completion of online registration we will send an email to your Surrey email address and you will then be enrolled for your programme – you do not need to follow step 2. When you visit campus, you can take the email to the University Library, along with photo identification to obtain your campus card, which you will require later if you wish to take your exams on campus.
Your campus card
Your campus card gives you access to many of the facilities the University has to offer. You can use it to visit the Library (to borrow books, pay for photocopying etc.), use IT facilities and access other buildings. Your campus card is also your Students’ Union identity card, enabling you to attend Students’ Union events and get student discounts in participating stores or venues. It’s important to look after your campus card as there may be a charge for lost, damaged or stolen cards. The card should be returned to the Library if you leave the University permanently. Find out more.
After you have registered
When you arrive at the University we recommend that you register with a local doctor. View a list of GP services in Guildford.
The University works closely with the NHS to ensure that there is support and advice available to help you register with a GP when you arrive for your course.
If you are an Erasmus+ or exchange student studying at Surrey for less than 6 months, please refer to our exchange health care and insurance information.