press release
Published: 25 March 2019

Surrey born AI helping London commuters make smoother journeys

An innovative AI technology developed by experts from the University of Surrey is now being used by a brand-new shared taxi service – Moses Mobility.

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Moses works closely with major travel operators to identify routes and journeys that have been disrupted and offers alternative shared taxis for the disrupted routes. The service uses technology including the Onward Journey Planning Assistant (OJPA) developed at Surrey to help match affected commuters into available shared rides heading the same direction.

Moses Mobility has recently launched in London Bridge Station, with plans to expand throughout the year.

The OJPA project was made possible thanks to a £230,000 grant from Innovate UK in 2017. OJPA was also supported by Moses Mobility, Snap Out and ManagePlaces.

Dr Sotiris Moschoyiannis, Senior Lecturer in Complex Systems at the University of Surrey, said: “Delays and disruptions during a commute are, unfortunately, part of everyday life in London. We are delighted to see our fundamental AI research in this area being used as intended – to make life easier, simpler and cheaper for people affected by travel disruption.”

Aaron Mason, Founder and Chief Technical Officer of Moses Mobility, said: “Moses is currently working on numerous ways to improve the overall travel experience for rail passengers and other transport modes. The most recent travel back-up system will help thousands of disrupted users to get to their destination at a fraction of the usual price. Stay tuned - this is just the beginning of our work in this area.”

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