Your opinion matters

Complete the National Student Survey (NSS)

The 10 minute survey that makes a big difference for future students.

5 February - 30 April 2018

We want to thank you for your feedback... when you complete the survey, you can claim a limited edition T-shirt (while stocks last) OR £4 voucher from the Student Services Centre from 5 February onwards.

Limited Edition T-shirt

  • Exclusive to final-year students who complete the 2018 NSS
  • Choose between grey or black soft touch cotton (90% cotton/10% polyester) in sizes S – XXL
  • Designed by the Students’ Union.


£4 voucher

  • You can use your voucher at shops and eateries across the Stag Hill, Manor Park and Surrey Sports Park campuses.
  • Available from 5 February to 31 May 2018.


Step 1

Take the survey

Yes, it's that easy!

Step 2

Confirmation email

You should automatically receive a confirmation email after you complete the survey. 

If you do not receive one, please email with your name, university and student number to request a duplicate.  

N.B. We only accept confirmation emails as proof of completion. (Screenshots of the survey end page will not be accepted).

Step 3

Collect your reward

Show your confirmation email and campus ID card to staff in the Student Services Centre.

You will receive a limited edition T-shirt (while stocks last) OR £4 voucher.

Step 4

Now you have your reward, enjoy it!


Collect your reward from the Student Services Centre

  • Open Monday – Friday, 10am - 5pm
  • Located near the Amphitheatre, opposite the Accommodation Office

Students on work placements or weekend courses

  • Send a copy of your confirmation email with your student number and address to or post to the address below.


  • Email: 
  • Tel: +44 (0)1483 683812
  • Address: NSS Promotions, University of Surrey, AD Building 41AD04, Guildford, Surrey GU2 7XH

Push the Button: Are you game?

To celebrate the launch of this year’s National Student Survey, the Students' Union are offering ALL Surrey students the opportunity to win prizes.

How do I enter?

Push the big red button outside Simply Fresh between 11.30am and 1.30pm on: 

  • 5– 9 February
  • 19 – 23 February
  • 5 – 9 March

You could win...

  • GoPro HERO5 Session
  • Lenovo Yoga 300 2-in-1 tablet/laptop
  • iPad 9.7” WiFi 32GB
  • Simply Fresh Shop Dash*
  • Or wooden spoon prizes: pot noodle, chocolate, pencil or nothing at all!

*Race around Simply Fresh and grab as much as you can hold in both arms in 30 seconds

Terms and conditions

  1. All students at the University of Surrey (including PG students) are eligible to take part.
  2. This is a free prize draw where no fee is required to enter.
  3. Entrants are only allowed to enter the prize draw once per day.
  4. Prizes are drawn by using a random number generating software programme. Each number drawn relates to a prize or a 'no win'. (Numbers cannot be pre-selected and the promoter cannot programme the software to ensure a specific number or prize is drawn at a certain time.)
  5. The promoter has the right to set and change the odds of winning a prize at any time.
  6. Simply Fresh Shop Dashes:
  • The time limit is strictly 30 seconds
  • To be held at a date and time to be specified by Simply Fresh
  • There may be filming for the purposes of social media
  • Products excluded: alcohol, cigarettes, tobacco products, cosmetics and phone accessories

Student feedback = positive changes

At Surrey, student opinions are highly valued, and we use them to continually improve the student experience. Here are just a few of the changes we've made in response to previous survey feedback:

Library and Learning Centre: 

  • We’ve created an additional 120 individual and group study spaces in the Library, bringing the total number available to more than 1,500 spaces
  • During peak exam periods we’ve introduced additional study areas, including AC03, Hillside, the Vet school, and the Duke of Kent building
  • New high demand area created in the Library to provide quick reference access for high demand books

IT and study facilities:

  • An additional 48 loanable self-service laptops added to the Library laptop scheme, with a total of 96 laptops now available
  • Four new bookable group study booths on Level 4 of the Library with fully integrated AV and new glass whiteboards
  • Dual monitor PCs installed on extra wide stations in the Library to facilitate working with more than one application at a time

Catering options that fit around your studies: 

  • Diversified menus on offer at Hillside and ThEATre outlets (including healthier options)
  • Additional ‘pop-up’ catering facilities offering a variety of cuisines, as well as free hot drinks, smoothies and fruit during exam periods
  • Microwaves installed for your use (opposite Simply Fresh)
  • Simply Fresh shop open 24/7 Monday to Friday during exam and revision periods

Health and Wellbeing: 

  • Investment in the Centre for Wellbeing, including extended opening hours and employment of additional counsellors
  • The Centre for Wellbeing has supported the Students’ Union in setting up Nightline – a confidential listening service, provided by students, for students.

Together we made it happen… and with your help we can continue to make positive changes to the student experience.

About the survey

What is the National Student Survey (NSS)?

  • The NSS is an annual survey of final year undergraduates in the UK. It is a nationally recognised independent survey, inviting students to reflect on their course experience.
  • The survey covers key areas including: teaching quality, assessment and feedback, organisation and management, learning resources, academic support, learning opportunities, learning community, student voice and overall satisfaction.

To find out more, see the Q&As for students, the questionnaire, and watch the NSS advertisement and video.

Why should I fill in the survey?

This is your opportunity to give your honest opinion on the quality of your course throughout your time at Surrey. You’ll be helping prospective students make the right choices of where and what to study. Survey results will also be used by the University and the Student’s Union to help improve the student experience.

Who runs the NSS?

The survey is run by Ipsos MORI – an independent research agency.


Responses to the survey are strictly confidential. All responses are anonymised before they are shared with the institution to ensure individuals cannot be identified.    

Who is eligible?

  • Students expected to be in their final year
  • Students expected to complete their course between 1 February and 31 January 2019 inclusive.

Not eligible:

  • Students who were invited to take part in the 2017 NSS (whether or not they responded).

To check whether you are eligible, try and complete the survey or read more detailed eligibility criteria.

What is the Intentions after Graduation Survey?

The Intentions after Graduation Survey (IAGS) is an optional survey attached to the end of the NSS. It is a national survey asking final year undergraduates about their plans after graduating. Once a student has completed the NSS, they will be redirected to a page inviting them to take part in the IAGS. Participation is optional and responses to the NSS will not be affected if a student decides not to complete the IAGS

NSS results

  • Results are made publicly available to prospective students to help them make informed decisions of where and what to study. See Unistats to compare official course data from universities and colleges
  • For Surrey's results by department see: 20172016 | 2015