Office of Student Complaints, Appeal and Regulation

The Office of Student Complaints, Appeal and Regulation (OSCAR) deals with the administration of academic appeals, fitness to practise cases, fitness to study matters, complaints and student discipline.

Academic appeals

An academic appeal may be formally requested by a student only when their module marks or award has been approved by the Board of Examiners and formally published by the University.


The University has a procedure to address complaints by students about learning opportunities and other aspects of university life.

Independent advice

The Students’ Union is available to offer advice and support to students for matters involving appeals, complaints and regulations:

Contact us

Find us

Map of the University of Surrey
Senate House
University of Surrey