Postgraduate Taught Experience Survey (PTES) privacy notice

The institution running this survey is the University of Surrey. We have a named Data Protection Officer, Suzie Mereweather, who can be contacted via dataprotection@surrey.ac.uk

By taking part in this survey, you will help us to understand better your experience of postgraduate taught programmes at Surrey, what lives up to expectations and what does not, what difficulties and challenges you face, and how we can improve things. Any personal data you give us when you respond to this survey will be processed only with your consent which you give at the start of the survey.

To make the survey as easy as possible to complete, some data that you have already supplied to the University is preloaded. This data is about your course, fee status, year of birth, nationality and country of domicile. For more details about your pre-loaded data, please contact postgraduate.surveys@surrey.ac.uk

Please be aware that in your open comments in the survey, you may be inadvertently identifying yourself. However this does not change how the data will be processed. If you are concerned about data which could identify you being shared with our partners, then please take care in the wording of your open comments. For any concerns about your open comments, please contact postgraduate.surveys@surrey.ac.uk

We collate responses so that we only use the data in a way that cannot identify individuals and do not use the individual responses you make to the survey. We do not use data collected through the survey to make decisions about individuals or to analyse information on an individual level. All responses collected through the survey are stored by Jisc on our behalf. The responses are held securely by Jisc, the University of Surrey and Advance HE.

Advance HE will use the data collected from the survey to support the University of Surrey and produce national reports. They will not identify any individuals in these reports. You can withdraw your consent to have your survey responses used in the ways described here and we will destroy your individual survey response, however we will keep the aggregate data which does not identify you within our datasets. If you wish to have your survey response destroyed, please contact postgraduate.surveys@surrey.ac.uk

All the data we gather from the survey will be kept for 10 years after the survey closes, so until June 2030. However we will remove any identifying information one year after the survey closes (June 2021).

If you feel that we have not handled your personal data appropriately, then you can raise a complaint with the Information Commissioner’s Office here: https://ico.org.uk/concerns/

If you have any questions about how your data will be handled, please email postgraduate.surveys@surrey.ac.uk