Delivering Quality Healthcare MSc

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Why Surrey?

Our MSc Delivering Quality Healthcare programme has been created for experienced healthcare professionals and is designed to empower you to operate at an advanced level within your field.

The programme is informed by the current healthcare agenda and aims to support and drive future change, striving for integrated and higher quality care.

Programme overview

Our programme will produce managers and practitioners able to improve the patient experience through innovation, integrated care, technological improvements and their position at the forefront of advances in healthcare.

The curriculum of this programme reinforces the need for professionals to demonstrate improvement in their care delivery through high-level, expert knowledge and an in-depth understanding of the context of healthcare management and delivery.

Staff in the School of Health Sciences are motivated to support students to meet the challenges they face in their practice with a solution-focussed approach, utilising the existing evidence base whilst demonstrating creativity in their own research approaches.

Programme structure

The full-time non-endorsed programme is studied over one academic year. The endorsed part time programmes are studied over five academic years (60 months). 


There are a range of pathways available for MSc programmes. These variants are made clear to students in all marketing material and student handbooks.

Example module listing

The following modules are indicative, reflecting the information available at the time of publication. Please note that not all modules described are compulsory and may be subject to teaching availability and/or student demand.

Core modules
Delivering Quality Healthcare (full-time) core modules

Pathway modules

Acutely ill patient
Cancer and Older People
  • Cancer in Society
  • Challenges in Pain Management
Long Term Conditions
  • Leading and Managing Long Term Conditions
  • Managing Multi-morbidity in Long-Term Conditions
Maternal, Child and Family Health


  • Safeguarding Children, Young People and Vulnerable Adults



Older People
Paramedic Practitioner
Patient Safety
  • Fundamentals in Quality Improvement and Patient Safety
  • Innovations in Quality Improvement and Patient Safety

Optional modules

Educational aims of the programme

The aim of this programme is to equip and empower students to develop the knowledge and skills to help address the challenges for contemporary integrated healthcare delivery through research and innovative ways of working.

Acutely Ill Patient

This pathway enables students to continually develop their knowledge and skills in caring for acutely ill patients in their area of practice, to ensure that high quality, contemporaneous care is delivered.

Programme learning outcomes

Overall outcomes

The programme provides opportunities for students to develop and demonstrate knowledge and understanding, skills, qualities and other attributes in the following areas:

Acutely Ill Patient

  • Systematically assess acutely ill patients to formulate a valid and differential diagnosis and patient management plan from admission to discharge
  • Effectively communicate with the patient, family and members of the multidisciplinary team demonstrating their critical awareness of the ethical, legal, professional and governance issues in relation to acute medical emergencies

Cancer and Older People

  • Demonstrate a systematic understanding of knowledge, and a critical awareness of cancer prevention, early detection and living with cancer in older people
  • To critically appraise the impact of cancer within an ageing population


  • Demonstrate a systematic understanding of knowledge, and a critical awareness of current issues in cancer prevention, early detection and living with cancer
  • Demonstrate comprehensive understanding of pain management techniques in the cancer context


  • Knowledge and understanding of the concepts of eHealth, mHealth and Telecare and a critical awareness of current problems and/or new insights and clinical applications of such technologies within the student’s areas of professional practice
  • Originality in the application of knowledge, together with a practical understanding of how established techniques of research and enquiry are used to create and interpret knowledge in the eHealth, mHealth and Telecare context and in the student’s areas of professional practice

Long Term Conditions

  • Demonstrate depth and critical understanding of the diagnosis, management and therapeutic intervention for a range of long term conditions
  • Critically appraise the existing evidence base and apply this to their own practice in relation to caring for patients and families living with long term conditions

Maternal, Child and Family Health

  • Knowledge and understanding of the key bio-psychosocial, political, cultural and economic contexts which influence the health of women, children, and families, both nationally and globally
  • Demonstrate the ability to integrate theoretical perspectives and empirical evidence and to apply this to relevant areas of professional practice within maternal, child and family healthcare

Older People

  • Demonstrate a systematic understanding of knowledge, and a critical awareness of society and ageing
  • Critically appraise evidence to be applied to their practice in terms of caring for Older People

Paramedic Practitioner

  • Using a critical understanding of evidence based research is able to make decisions in complex and unpredictable situations systematically and creatively
  • Acts autonomously using sound judgement and expert knowledge to plan and implement care

Patient Safety

  • Demonstrate knowledge of key patient safety concepts and policies, human factors theory and risk management
  • Critically analyse key components of patient safety cultures and using a of range quality improvement models

Knowledge and understanding

  • Evaluate and critically explore complex problems in order to apply relevant knowledge and skills to develop solution focussed approaches
  • Critically analyse and demonstrate an ability to interpret research evidence and data in order to communicate health care information into the practice setting effectively
  • Demonstrate and apply deep knowledge and understanding relevant to their area of practice

Intellectual / cognitive skills

  • Critically evaluate, challenge and apply relevant health policy to their own area of practice
  • Demonstrate consideration of relevant ethical principles
  • Apply contemporary thinking and analytical skills when analysing the existing evidence base
  • Critically evaluate research and methodological approaches taken within the existing evidence available
  • Defend originality in their own research work to complement the existing evidence base

Professional practical skills

  • Demonstrate the utilisation of innovative approaches to health care within their own area of practice to engender a progressive culture
  • Utilise a range of analytical and influencing skills including emotional intelligence, to demonstrate effective leadership
  • Effectively address complex and challenging issues to make sound, informed and appropriate judgements in their practice

Key / transferable skills

  • Synthesise information effectively to inform health care practices
  • Demonstrate and utilise critical awareness to improve health care
  • Initiate change and development in their current practice, engaging in the inter-professional arena to facilitate reflective learning in the wider health care team

Other programme options

As well as the Masters-level qualification, we also offer BSc Delivering Quality Healthcare.

Global opportunities

We often give our students the opportunity to acquire international experience during their degrees by taking advantage of our exchange agreements with overseas universities.

In addition to the hugely enjoyable and satisfying experience, time spent abroad adds a distinctive element to your CV.

Learn more about opportunities that might be available for this particular programme by using our student exchanges search tool.


Study mode Start date UK/EU fees Overseas fees
Full-time Sep 2017 £9,500 £12,000

Please note these fees are for the academic year 2017/2018 only. Annual fees will rise by four per cent (rounded up to the nearest £100) for each year of study.

A complete list of all fees for our Masters Programmes

Related programmes

Postgraduate (Taught)

Related departments/schools

Related research areas

Programme leader

Dr Nicola Carey

Find out more

General enquiries:

+44 (0)1483 681 681

Admissions enquiries:


Course facts

Qualification Study mode Course length Start date
MSc Full-time 12 months Sep 2017

Entry Requirements

Degree in a related subject with a minimum of 2.2.

Students will normally hold a previously accumulated credit volume of 360 FHEQ Level 4-6 credits, of which at least 120 will be at FHEQ Level 6.

Students should be working/have recent experience in a relevant healthcare setting. Students who do not meet these requirements should seek advice from the Faculty of Health and Medical Sciences as it may not exclude you from applying for our modules and programmes of study.

View entry requirements by country

English language requirements

IELTS 6.5 overall, excluding NMC accredited modules which can only be undertaken by applicants meeting the specific criteria).

We offer intensive English language pre-sessional courses, designed to take you to the level of English ability and skill required for your studies here.


Loans, scholarships and financial support

There are many streams of funding for postgraduate students including awards, scholarships and loans. Learn more.


For more details

Discounts for Surrey graduates

Thinking of continuing your education at Surrey? As an alumnus of Surrey you may be eligible for a ten per cent discount on our taught Masters programme fees.

For more details

Admissions Information

Our Admissions Policy provides the basis for admissions practice across the University and gives a framework for how we encourage, consider applications and admit students.

Further information for applicants

Postgraduate Study Advice

Steps to Postgraduate Study is an official, independent guide for anyone considering a taught postgraduate course. The guide is produced by the Higher Education Funding Council for England (HEFCE), the Higher Education Funding Council for Wales, the Scottish Funding Council and the Department for Employment and Learning, Northern Ireland.

Find out more


Modules listed are indicative, reflecting the information available at the time of publication. Please note that modules may be subject to teaching availability and/or student demand.

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