Meet and Greet Scheme

Meet and Greet Wednesday 31st January 2018 

Book Meet and Greet and make payment here.

The January Meet and Greet Service, you will need to make a £10 payment before completing the registration form.

The University of Surrey's Meet and Greet Service is here to make your arrival in the UK as easy and welcoming as possible. Every year we transport new International, EU, Exchange and Erasmus students from Heathrow airport directly to the University.


Registration Deadline - Friday 19th January, 23.59.

The Welcome Team will be at Heathrow Airport from 09.00 to 17.00 only.

If you arrive after 17.00, you will need to make your own way to the university

Note: Refunds will not be given if you miss the final coach departure. We therefore strongly suggest that you allow adequate time between your flight arrival and the coach departure. 



When you arrive, the Welcome Team will be waiting for at the Heathrow Terminal 3 arrival gate from 09.00 to 17.00. Our Student Helpers will be wearing dark blue T-shirts with "University of Surrey" written on the front and back.

If you arrive before 09.00 please wait for our the Welcome Team.

Please make your way to Terminal 3 if you will be landing at Terminal 2, 4 or 5.

Our helpers will be waiting for you near the arrival gate in Terminal 3. 

They will be wearing dark blue T-shirts with "University of Surrey" written on the front and back.

We will transport you directly to the University by coach.

Estimated coach departure times are as follows:





 Please note, these times may vary due to traffic, road closures and road accidents.

If you arrive after 17.00, you will need to make your own way to the University.

We strongly suggest that all students allow adequate time between the flight arrival and last coach departure. Refunds will not be given.

All newly arriving students will be transported directly to their accommodation.

The Welcome Team will also hand out your keys for you.

If you live off campus, please let the Welcome Team know when you arrive. They will call a taxi for you. Please ensure you have cash to pay for the taxi.

If you have any questions please contact:

Meet and Greet stories

The February 2017 Meet and Greet was very successful and very much enjoyed by 40 international and EU students who were transported to the University by the welcome team. 

We would like to say a big thank you to all who were involved in the pickup and covered the shifts at Heathrow and on campus. 

This year The International Student Support Team together with the University members of staff  and student helpers,  met and transported to the University, almost 600 international and EU students arriving via Heathrow and Gatwick. 

Like in previous years the International Student Support also organised a two day Orientation Programme which also proved to be popular and appreciated by the newly arriving students. 

In September 2015 the International Student Support Team met over 600 international students both at Heathrow and Gatwick airports. We are very proud to say that all these students and their family members were safely transported to the University's campuses over only three very busy days. 

We would like to thank very much the 50 student helpers and the 15 members of staff who helped us to welcome the students. We all enjoyed the experience very much and received a very positive feedback from those who arrived via Meet and Greet. 

The Meet and Greet scheme was followed by the Orientation Programme. Over 450 international students enjoyed a variety of activities which took place both at the University and outside the University's campuses. Again this would not have been possible without the help and involvement of student helpers and members of staff from various departments at the University.

We hope that all newly arriving international students will enjoy their stay at the University of Surrey! 

This year we successfully welcomed almost 100 students and their relatives. The Meet and Greet Team transported everybody safely to the University campuses at Stag Hill, Hazel Farm and Manor Park. The International Student Support Team would like to thank all student helpers and members of staff who were involved in the pick up. Without your help the scheme would not be possible! 

We are very proud to say that this September we welcomed and safely transported to the University over 500 international and EU students and their relatives. We are also happy to say that around 400 international students attended our International Programme. 

Over 50 Meet and Greet helpers, 20 members of staff, as well as newly arriving students, enjoyed the scheme very much. 

We are very happy to tell you that the February Meet and Greet airport pick up was very successful this year. The International Student Support Team and the International Relations Office met and safely transported to the University almost 100 international and EU students. 

We also would like to thank the 18 Student Helpers who took part in the scheme for their hard work and commitment. 

The Welcome Team wishes all the newly arriving students good luck with your studies. We hope you will enjoy your stay at the University of Surrey!

This year we welcomed exactly 500 students and their relatives at Gatwick and at Heathrow airports. 
The scheme was very successful and followed by “Settling into Surrey” event organised by the International Student Support Team.

At Heathrow on Thursday 31 January 2013 the International Student Office and the International Relations Office teams warmly welcomed 70 newly arriving students. Among them were Exchange Programme students, Science Without Borders and Faculty of Engineering and Physical Sciences (FEPS) students.

The January Meet and Greet would not have been successful without involvement of fourteen experienced student helpers who were based at Heathrow and on Stag Hill Campus.

We wish all the February starters good luck with your studies!

The Welcome Team transported to the University more than 500 students who were met at Gatwick and Heathrow airports. The newly arriving students enjoyed the Orientation programme and the trips organised by the Team.

The International Student Office team was out in force for the annual Meet and Greet scheme, meeting students travelling into London Heathrow and Gatwick airports. Working alongside the team were student helpers from the Welcome Team, who were as professional as ever in making the new arrivals feel welcome.

Staff and students were based in Heathrow, Gatwick, and on campus, with regular coach drop-offs between the airports and campus, where staff and Welcome Team members were ready and waiting to greet new students and take them to their new accommodation. 

Over the four days of the scheme, the International Student Office met well over 500 students from such far-flung places as Columbia, Australia and Kenya. It can be daunting travelling to a new country to study and the scheme is in place to make sure all new international students arrive to a friendly welcome.  

Last year's Orientation Programme included visits to Loseley Park, Brooklands Museum and a boat ride through Guildford. All new international (non EU) students were invited to these activities, designed to allow students to get to know the local area, and to meet other international students far from home.

At Loseley Park, the students were treated to a tour of the 16th century house and gardens, followed by cream tea and scones – a very English start to their time at Surrey! Other students were taken on a tour of the Surrey Hills by coach with a local guide.