Karen Kelly

Karen Kelly

Senior Lecturer in Hospitality Management
BSc International Hospitality Management
+44 (0)1483 686374
37 AP 02
Mon 11.15 - 12.15pm, Thursday 8.45 - 9.45am

Academic and research departments

School of Hospitality and Tourism Management.



After gaining hospitality qualifications in Bournemouth, Karen worked in Michelin-star hotel restaurants in France and Switzerland. She then managed a coffee shop and finally ran a successful in-house staff restaurant for a retail business. Karen joined the team at the University of Surrey in 1998 as a technician developing hands-on practical skills for students. She then studied for a degree in International hospitality Management at Surrey while working, graduating in 2005. Since 2006 she has been a teaching fellow in Hospitality Operations Management. In 2014 she became Programme Leader for the International Hospitality Management degree.


Teaching Undergraduate level one students Restaurant Operations within Lakeside. Operations Analysis for level 2 students

Departmental duties

Module co-ordinator for Restaurant Operations and Restaurant Management.