Campus safety

We aim to ensure the University of Surrey remains a safe and secure place for staff, students and visitors.

We provide a 24/7, 365 days a year uniformed presence on the Stag Hill and Manor Park campuses, with regular patrols of all areas including Hazel Farm and other outlying areas associated with the University, both on foot and in vehicles.

Report an incident

If you need immediate support

Contact our emergency number +44 (0)1483 683333 if you or someone else needs urgent help on campus, and our Campus Safety team will be on hand.

If you have been a victim of a crime

If you need help or advice, or just wish to let us know something has happened, then contact us on +44 (0)1483 682002. We also suggest you report the incident to the Surrey Police, or if you've been victim of fraud you should report this to Action Fraud.

Anonymous reporting

Our SurreyWatch service is designed so that you can anonymously report safely, which will enable us to work closely with other departments and the police in managing any incident which has or may occur on campus.

Report + Support

Use the Report + Support system for bullying and harassment, hate crime, sexual harassment and assault, physical assaults, relationship abuse and stalking, concerns about mental health and wellbeing and drug/alcohol abuse and/or addiction.

Reviewing CCTV

Data protection law gives you the right to request data held about you that may be on our CCTV system. You can make a privacy request online via our website.

Meet the team

Cover is provided by four teams working shifts. Each team has its own portfolio of specific responsibility. All officers are trained in first aid, health and safety at work standards and to provide an immediate response to all reported incidents.

Get in contact

  • General security enquires – +44 (0)1483 682002 or +44 (0)1483 689114
  • Emergencies – +44 (0)1483 683333.

Management

Mark Chatterton

Head of Security

Declan Baker

Deputy Head of Security

Team leads

Jon Carver

Team Leader Alpha Shift

Katie Fletcher

Team Leader Charlie Shift

Karl Hawkins

Team Leader Delta Shift

Kelly Howson

Team Leader Bravo Shift

Tips for staying safe

Avoid quiet areas

Avoid short cuts in quiet areas and keep to well-lit, busy streets, making sure you walk/run facing oncoming traffic, so vehicles cannot pull up behind you.

Vary your route

Vary your route if you regularly go on runs or walks, and keep your music low enough that you can still hear around you. If you think you are being followed, walk to the busiest place you can find or knock on a door.

Get your keys ready

When approaching your car or home, make sure you have your keys ready so you can get inside straight away.

Hide your items

Keep your items out of view in your car, and from ground floor windows where people can easily reach inside. Make sure to register your valuable items to improve the chance of getting them back if lost or stolen.

Lock it or lose it

Secure your laptop to the desk (not the table leg!) with a Kensington lock and make sure to secure your bicycle with a decent lock – preferably in a cycle shed/rack, to deter theft.