Postgraduate Taught Experience Survey (PTES) privacy notice
The University of Surrey is registered as a Data Controller with the Information Commissioner’s Office (our notification number is Z6346945), and we are committed to ensuring that the data we process is handled in accordance with data protection legislation.
We have a Data Protection Officer who can be contacted via firstname.lastname@example.org.
One of our responsibilities is to tell you about the different ways we collect and use your personal data. This statement provides details about these uses. In addition to this statement, you may be given further information about the uses of your personal data when you use certain services offered by the University of Surrey.
To make the survey as easy as possible to complete, some data that you have already supplied to the University is preloaded. This data is about your course, fee status, year of birth, nationality and country of domicile.
For more details about your pre-loaded data, please contact email@example.com.
Please be aware that in your open comments in the survey, you may be inadvertently identifying yourself. However this does not change how the data will be processed. If you are concerned about data which could identify you being shared with our partners, then please take care in the wording of your open comments.
For any concerns about your open comments, please contact firstname.lastname@example.org
We collate responses so that we only use the data in a way that cannot identify individuals and do not use the individual responses you make to the survey.
We do not use data collected through the survey to make decisions about individuals or to analyse information on an individual level.
All responses collected through the survey are stored by Jisc on our behalf. The responses are held securely by Jisc, the University of Surrey and Advance HE (with Jisc and Advance HE data processors).
Advance HE will use the data collected from the survey to support the University of Surrey and produce national reports and may share the data with sub -processers working on its behalf. They will not identify any individuals in these reports.
If you wish to have your survey response destroyed, please contact email@example.com.
All data we gather from the survey will be kept for 10 years after the survey closes, so until June 2033. However we will remove any identifying information one year after the survey closes (June 2024).
As an individual whose data we process (a data subject), you have certain rights in relation to the processing. Find detailed information about your rights as a data subject.
Details on university-wide measures surrounding IT security can be found in Our Data Policy Statement (PDF) (incorporating Information Security Policy).
Make a complaint
If you have any concerns about the way that we have handled your personal data please email the Data Protection team as we would like to have the opportunity to resolve your concerns.
If you’re still unhappy, you have the right to complain to the Information Commissioner’s Office (an independent body set up to advise on information rights for the UK) about the way in which we process your personal data.
If you have any questions about how your data will be handled, please email firstname.lastname@example.org.