Surrey climbs to 7th in the sector for student satisfaction in NSS 2026

Students at the University of Surrey have given the institution its strongest National Student Survey (NSS) score in years – with an overall student satisfaction reaching 87.7 per cent in the 2026 results. The results show that the University is up on last year in every section of the survey.

The score places Surrey 7th* in the sector – ahead of every Russell Group university. It also exceeds the University's own target of 87 per cent for the year.

These excellent results are a real tribute to the commitment and professionalism of colleagues across the University, whose work every day – both inside and outside the classroom – shapes the quality of the student experience at Surrey. Our ambition is that every student leaves Surrey with an education that gives them both purpose and the confidence to make a meaningful impact in their chosen field. We are immensely proud of this year’s outcome, while remaining firmly committed to building further on this success and continuing to strengthen the experience we offer our students. Professor Stephen Jarvis, President and Vice-Chancellor

The University improved on every section of the survey compared with last year. Surrey placed in the top 10 per cent for teaching, learning opportunities, organisation and management, student voice and Students' Union, and in the top 20 per cent for academic support and learning resources.

We are always looking at how we can improve student experience, and that starts with listening. Round-the-clock access to the Library and MySurrey Hive Manor Park, easier support at the Stag Hill Hive, and a fairer approach to how we consider borderline degree classifications are all things students told us mattered to them. We listened, we acted, and these results show it is making a difference. Emma Rowsell, Chief Student Officer