Academic and research departmentsCentre for Digital Transformation in the Visitor Economy, Faculty of Arts and Social Sciences, School of Hospitality and Tourism Management.
My research project
Algorithmic Control in Hospitality Workplaces: The Impact on Employee Well-being
The topic of algorithmic control has recently been at the forefront of controversy in the management literature. The rise of algorithmic management is considered as one of the most disruptive forms of technological change in the direction of personnel, with considerable potential impact on employee well-being. I explore the mechanisms of algorithmic control - both normative and rational and construct a framework of worker well-being in algorithmically managed workplaces by investigating the interplay of algorithmic tools of control, algorithmic affordances, and components of workplace experience.
University roles and responsibilities
- Graduate Teaching Assistant
Affiliations and memberships
- Artificial intelligence, robotics, and automation in service
- Digital technologies for Tourism and Hospitality
- Human-AI interaction and collaboration
- AI in workplace and future of work
CHME 2022, May 2022, Edinburgh Napier University: Algorithmic Control in Hospitality Workplaces: The Impact on Employee Well-being
ICHRIE 2022, August 2022, Washington, D.C - upcoming