Brana Jianu
R-Map Research Fellow
Academic and research departments
Faculty of Arts, Business and Social Sciences, Surrey Hospitality and Tourism Management.About
University roles and responsibilities
- Graduate Teaching Assistant
- Associate Tutor
My qualifications
2010
MBA in Hospitality Management
Ecole hoteliere de Lausanne
2022
Goodfellow Publisher's Award for Best PhD Paper
Council for Hospitality Management Education - CHME
Affiliations and memberships
CHRIE
ICHRIE Member
ResearchResearch interests
- Artificial intelligence, robotics, and automation in service
- Digital technologies for Tourism and Hospitality
- Human-AI interaction and collaboration
- AI in workplace and future of work
Research interests
- Artificial intelligence, robotics, and automation in service
- Digital technologies for Tourism and Hospitality
- Human-AI interaction and collaboration
- AI in workplace and future of work
Teaching
MAN 1079 - Understanding Service Delivery
MANM 517 - Hospitality Information Systems
Publications
Highlights
Conference papers:
ENTER, January 2023, Johannesburg South Africa - upcoming- Riding against the algorithm: Algorithmic management and AlgoActivism on on-demand food delivery platforms
ENTER, January 2023, Johannesburg South Africa - upcoming - Assessing Turnover Intentions of Algorithmically Managed Hospitality Workers
ICHRIE 2022, August 2022, Washington, D.C: Algorithmic Control in Hospitality Workplace: Rational Control, Normative Control, Algorithmic Affordances and Their Impact on Employee Well-Being
CHME 2022, May 2022, Edinburgh Napier University: Algorithmic Control in Hospitality Workplaces: The Impact on Employee Well-being