University of Surrey and Agent Quality Framework

University of Surrey and AQF

Surrey has signed the AQF pledge on 12 March 2024 as a symbol of our commitment to the best practices of recruiting international students. Read the UK International Education Sector’s Pledge here (link to the signed pledge document) 

AQF has been designed to enhance the partnership between the UK education sector and international agents by providing resources, tools and the industry’s best practice advise on how to successful recruit and support international students, planning to study in the UK. 

As part of AQF, the University of Surrey works closely with its network of partners to ensure international students receive professional and competent guidance, ethical advice and knowledge regarding their options of studying in the UK.

Resources and information

If you are an international student and are considering working with an overseas agent to apply to University of Surrey, you may find the resources and information below helpful: 

• British Council’s student guide on choosing an education agent
• Surrey’s Country pages listing all of Surrey’s official representatives that can support students’ during their journey and are committed to follow the industry’s best practice when counselling students. Check our country-specific information.
• Reporting an agent: If you are an international student and received unsatisfactory services from your representative whilst applying to the University of Surrey, you can share your feedback and report your experiences by completing the report an agent form.
• University of Surrey has a commercial relationship with its network of education agents. A placement fee is paid to overseas representatives, who successfully enrol international students.