press release
Published: 17 December 2025

University of Surrey invests in personalised AI platform for staff and students delivered in partnership with Cloudforce and Microsoft

Every staff member at the University of Surrey now has access to personalised AI tools designed to support learning, research and daily work, thanks to a landmark partnership with Cloudforce and Microsoft.

 The tools will be promoted to all our students from the start of semester two in February.  The partnership, rolled out as My AI Surrey across the University community, is delivered using the Cloudforce nebulaONE® platform – a secure, scalable, multimodal generative AI platform built on Microsoft Azure.  

Following a successful pilot programme in the Surrey Business School and several of our professional services departments, we are delighted to bring My AI Surrey to every member of our community. This partnership demonstrates our commitment to be forward-looking, people-centred and secure in the face of the most transformative technology transition in our lifetime.

We are confident that our community will be able to use this tool to shape this technology around their needs.
Jon Ward, Chief Information Officer at the University of Surrey

Surrey now joins a growing network of universities advancing responsible AI. This deployment builds on themes highlighted in the Microsoft and Cloudforce AI Innovation Guide for Higher Education, bringing secure, equitable AI directly to its campus. 

This partnership shows what’s possible when forward-thinking universities and industry come together. Surrey’s people-centred approach to technology is exactly what the sector needs right now. By combining that vision with Microsoft’s innovation and our nebulaONE® platform, we’re helping make responsible, inclusive AI a reality across the European higher education landscape. Danny Attias, VP of EU & UK at Cloudforce

The platform will offer different benefits across the University:  

  • Students will get personalised study support, faster access to resources and intuitive tools to improve learning. 
  • Academics will have intelligent research assistance, and technology to enable new teaching methods that scale across disciplines. 
  • Professional Services will benefit from automation of routine tasks and insights to support decision-making. 

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