Counsellors and agents
School counsellors' Clearing helpline
If you are an international school counsellor and would like to have an informal conversation about Clearing at Surrey, you can get in touch with us by using a dedicated helpline, arranged specifically for international school counsellors.
Ryan Miles, our International Student Recruitment Manager is all set to support you with your Clearing queries and questions.
Helpline dates
Opens: 6 July 2025
Closes: 29 August 2025
Opening hours (UK time):
Monday to Friday:
- 9am – 12pm
- 2pm – 5pm
Helpline number
International agents' Clearing helpline
If you are an international agent and would like to informally discuss your student’s Clearing circumstances with us, you can get in touch by using a dedicated helpline, arranged specifically for international agents.
Sharath Meppallil, our International Student Recruitment Manager, will be able to support you and your applicants with your Clearing questions.
Helpline dates
Opens: 28 July 2025
Closes: 29 August 2025
Opening hours (UK time)
28 July – 13 August (Monday to Thursday):
- 10:00am – 12:00pm
- 2:00pm – 4:00pm
14 August only:
- 8:00am – 4:00pm
15 - 22 August (Monday to Friday):
- 10:00am – 4:00pm (Daily)
25 – 29 August (Monday to Thursday):
- 10:00am – 12:00pm
- 2:00pm – 4:00pm