Clearing and adjustment 2020

We are still here for you

It’s not too late to secure your place at the University of Surrey. We still have courses available.

Simply check out our course list and look up our entry requirements, then call us to apply.

Dial our UK number if you’re calling from the UK, or our international number if you’re calling in from other countries. Please ensure you have your Clearing number, UCAS personal ID and exam grades to hand.

Our Clearing phone line +44 (0) 800 052 2248 (international: +44 (0)1483 686828) will be open at the following times:

  • Saturday 15 August: 10am – 4pm
  • Sunday 16 August: 10am – 4pm
  • Week commencing Monday 17 August: 9am – 5pm

If you’ve done better than expected and registered for Adjustment on UCAS Track, you can also get in touch with us on our Clearing hotline. Your original firm choice will be safe while you explore your options with us.

Secure your place

What happens when I get an offer?

We’ll guide you through next steps on the phone and you should receive an offer email in your inbox within the hour. If it doesn’t, please contact us. Your offer email will explain how to refer yourself to us (S85) on UCAS Track and specify the deadlines you will need to meet to accept our offer.

You’ll be able to add your Clearing choice to UCAS Track from 3pm on 13 August. If you still hold offers from your firm or insurance choices, you’ll need to release those first in your UCAS Track account before continuing.

Once you’ve added us as your Clearing choice, you’ll receive an acknowledgement email from us. You will then be able to set up your Surrey Self-Service account, which you will need to check regularly for alerts, in case we need any documentation from you before confirming your place. While we’re verifying your exam results, your Track status will show as “awaiting University decision”. If you’ve met the conditions of your offer, your place will be confirmed in UCAS Track soon.

Guided campus tours

If you have made an offer during Clearing you will be able to join a guided campus tour on Saturday 15 August by one of our Student Ambassadors.

Clearing offer holders

If you are currently holding a provisional Clearing offer, make sure to refer yourself via your UCAS Track before the deadline. Your referral deadline is included in the offer email you received from us.

How to apply for accommodation 

We guarantee accommodation for successful Clearing offer holders who apply for a room by 5pm (BST) on 19 August 2020 and meet their academic offer conditions by 25 August, provided that you submit Surrey as your Clearing choice on UCAS Track by 15 August. If you apply for accommodation after 19 August, we can’t guarantee a room but it will still be worth getting in touch with our Accommodation team to check availability. We’ll allocate any extra rooms on a first-come first-served basis.

We have different price bands of accommodation to suit different budgets and lifestyles and we’ll do our best to offer you your chosen room type, but you may find that availability of certain bands is limited at this time. If you have a specific room requirement due to medical or personal reasons, please detail this on your application to let us know your preference.

Applying for accommodation is easy:

  1. Make Surrey your Clearing choice on UCAS Track.
  2. View our virtual accommodation tours on the Apple app or Google Play app, and check out the room specifications and prices.
  3. Read our Residents’ Guide to understand our Terms and Conditions.
  4. Create an accommodation account and submit your application by the deadline.
  5. Room offers are sent out at the end of August.

For more information on how to apply, please visit our accommodation pages.   

Clearing FAQs

Whether it’s about your Clearing offer or UCAS, head over to our Clearing FAQs to find the answers to your most pressing questions.

Discover Surrey

If you’re looking for a welcoming community, a strong professional edge and solid academic foundation, Surrey might just be the place for you.