Clearing guide for parents

As a parent, guardian, or carer, helping a young person find the right course for them is a key life decision. Find out how you can advise and guide them towards making the right decision and getting them through the Clearing process. 

Parents' Clearing Guide

(317.4 KB .PDF)

How it works

When Clearing opens (Friday 5 July 2024), universities publish the courses that will be available through Clearing on the UCAS website. 

If your child already applied to university they will have to wait until results day (Thursday 15 August 2024) to see if their place has been confirmed. UCAS Hub will tell you if your child is eligible for Clearing on results day. If they are, they will be given a Clearing Number. Keep a note of the Clearing Number and UCAS Personal ID as they will need these when calling universities. 

When your child enters Clearing, all the courses that still have spaces available will be accessible on the UCAS website. You and your child will need to consider which universities and courses fit with their aspirations. Create a shortlist of preferred universities and courses, at this point you should start making the calls and speak to the admissions teams who will advise and make an offer or rejection. When your child has an offer they want to accept, they'll need to go back onto UCAS Hub and add the university as their Clearing Choice. 

At Surrey, our Clearing hotline opens at 7am on A-level results day, 15 August.