Chinese (Beginners)

When you accept an offer of a place at the University of Surrey, you are agreeing to comply with our policies and regulations and our terms and conditions. You are also confirming you have read and understood the University's prospective student privacy notice.

• The course is open to adult learners over 18 years of age.
• Payment of fees in full is required before attending the course.
• Discounts are only applied if you book two or three terms for the same class in advance.
• Your email address will be our primary point of contact during your course and important information will be sent to the email address you provided on your booking form.
• Refunds cannot be given for classes you are not able to attend (e.g. due to illness or changes in your work or personal circumstances).
• The availability of classes is subject to demand. If a course has to be cancelled before the start of classes due to low numbers or circumstances beyond our control, you will receive an offer to an alternative course or a full refund.
• If a class has to be cancelled during the term due to unforeseen circumstances, we will endeavour to reschedule it (where possible). Please note, this might not be at the time of your usual class.
• If part of a course has to be cancelled you will receive a proportionate refund.
• There will be no refund if part of a course has to be cancelled for reasons outside our control (such as a fire alert).

Cancellation policy

You will have 14 days, starting with the day after your booking has been received, during which you may cancel and withdraw without any liability or cancellation costs whatsoever. You will be refunded for any costs already paid unless classes have started, in which case you will receive a pro-rata refund (whether you have attended classes or not). To do so, please email eveninglanguagecourses@surrey.ac.uk.

Outside of this cooling off period, the following applies:

If you enrol for the autumn term for one, two or three terms

Cancellations received by 1 September 2019 23:59 GMT by email are eligible for a refund but incur an admin fee of £29.50. Beyond this time limit no refunds will be granted.

If you enrol for the winter term for one or two terms

Cancellations received by 8 December 2019 23:59 GMT by email are eligible for a refund but incur an admin fee of £29.50. Beyond this time limit no refunds will be granted.

If you enrol for the spring term

Cancellations received by 15 March 2020 23:59 GMT by email are eligible for a refund but incur an admin fee of £29.50. Beyond this time limit no refunds will be granted.

Revised cancellation policy for spring term (April 2020 – June 2020)

You will only be able to join a class once you have paid for the course. However, if you find that online learning is not for you after the first three weeks of teaching (from Monday 27 April 2020 to Thursday 14 May 2020)  you will receive a full refund for the Spring Term (April – June 2020) if you let us know no later than Friday 15 May 2020 by email eveninglanguagecourses@surrey.ac.uk.  

Please note that there will be no refunds from Monday 18 May 2020 onwards (week 4), including for technical problems such as broadband/connection.

Disclaimer

This online prospectus has been prepared and published in advance of the commencement of the course. The University of Surrey has used its reasonable efforts to ensure that the information is accurate at the time of publishing, but changes (for example to course content or additional costs) may occur given the interval between publishing and commencement of the course. It is therefore very important to check this website for any updates before you apply for a course with us. Read more.