9am - 5pm
Wednesday 18 September - Friday 20 September 2019

6th Innovation in information infrastructures (III) workshop

Organised by the Department of Digital Economy, Entrepreneurship and Innovation the workshop gathers the most important names in the field of management of information systems and related disciplines to discuss cutting-edge research around the diffusion of large-scale information infrastructures and its consequences for organising. Following the tradition of previous editions, this workshop will focus on the relationship between platform ecosystems and information Infrastructures.


Surrey Business School
Rik Medlik Building
University of Surrey
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All bookings must be made by 17 September.

Keynote speakers

Annabelle Gawer is a world-class academic pioneer in platform strategy, a thought-leader and expert advisor on the business of digital platforms and platform-based innovation ecosystems. Author of 20 articles on platforms and of 4 books (including the newly published The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power with Michael Cusumano, MIT and David Yoffie, Harvard Business School), Professor Gawer’s research has been featured by the BBC, and in The New York Times, The London Times, The Financial Times, The Economist, the Harvard Business Review, and The Wall Street Journal.

Professor Gawer advises the European Commission on the regulation of online platforms as an expert member of the European Commission’s Observatory of the Online Platform Economy. She has also advised the UK Parliament House of Lords, the UK Government, and the OECD. She regularly consults for major international corporations on platform and ecosystem strategy.

Youngjin Yoo is the Elizabeth M. and William C. Treuhaft Professor in Entrepreneurship and Professor of Information Systems at the Department of Design & Innovation at the Weatherhead School of Management, Case Western Reserve University. An Association of Information Systems Fellow, he is also WBS Distinguished Research Environment Professor at Warwick Business School, UK and a Visiting Professor at the London School of Economics, UK. He is the Founding Faculty Director of xLab at Case Western Reserve University. He has worked as Innovation Architect at the University Hospitals in Cleveland, overseeing the digital transformation efforts at one of the largest teaching hospital systems in the country.

He studies digital innovation and his publishes at leading academic journals such as MIS Quarterly, Information Systems Research, Organization Science, the Communications of the ACM, and the Academy of Management Journal among others. His 2010 information systems research article is the most influential paper in digital innovation according to Google Scholar.

He has received over $4.5 million in research grant from National Science Foundation, NASA, James S. and John L. Knight Foundation, the Department of Commerce, National Research Foundation of Korea, and Samsung Electronics. He was Senior Editor of MIS Quarterly, the Journal of AIS, and the Journal Information Technology, and is on the editorial board of Organization Science, Scandinavian Journal of Information Systems, and Information and Organization.

He was a former senior editor of the Journal of Strategic Information Systems and an associate editor of Information Systems Research and Management Science. He has worked with leading companies including Samsung, LG, University Hospitals in Cleveland, American Greetings, Progressive Insurance, Goodyear Tire, Sotera Health, Moen, Intel, IDEO, Gehry and Partners, NASA, Parker Hannifin, Poly One and the Department of Housing and Urban Development. 

Panel members

Data, ecosystems and complementarities

Ioanna Constantiou is Professor of Information Systems Adoption at the Department of Digitalization in Copenhagen Business School and is employed part-time as a professor of Information Systems at the Department of Applied IT in University of Gothenburg in Sweden. Her current research work focuses on the impact of digital platforms in traditional industries as well as on digital transformation and business strategy. Her research has been published in a number of academic outlets, including, the Journal of Information Technology, the Journal of Strategic Information Systems, the European Journal of Information Systems, the Decision Support Systems and MISQ Executive. 

Carmelo Cennamo is a professor in the Strategy and Innovation department at Copenhagen Business School (Denmark) where he is co-director of the MBA program, Entrepreneurship concentration. He is the academic director of the research project on “Platform Economy and Disruption” at the digital DEVO Lab, SDA Bocconi, School of Management (Italy) – a project analyzing the penetration and impact of the platform economy in more traditional settings, and the extent and ways platform technologies have the potential to disrupt incumbents’ business and operations through innovations in new market design.

Prof. Cennamo’s research focuses on competitive dynamics in platform markets and strategies for managing platform ecosystems. Expert, and recognized thought leader on platform economy and ecosystems, his work on competitive dynamics in platform markets, and value creation-capture in platform ecosystems has been recognized as an influential contribution to the theory of platform competition and ecosystems, uncovering the strategic tradeoffs and potential pitfalls that startups and big corporations alike confront while building platform-based business models. Recently, his focus is on the impact of platforms on traditional sectors, and the policy implications in terms of market definition, competition, and antitrust. His recent studies on the hotel industry, blockchain-based ICOs, and on the digital news aggregators show the limitations of current frameworks and policies in capturing the peculiarities of platform markets.

Prof. Cennamo’s work appears in important scholarly outlets including Organization Science, Strategic Management Journal, Information Systems Research, Academy of Management Perspectives, Journal of Management, Journal of Management Studies, Research Policy, Entrepreneurship Theory & Practice, MIT Sloan Management Review, California Management Review, and has been prized with prestigious acknowledgments and awards, including Best Paper Award (finalist, 2017) from the Academy of Management, Best Paper Prize (finalist) from the Strategic Management Society (2014, 2018), Best Paper Proceedings (2017, 2015, 2013), Best Dissertation Award (finalist, 2011), Distinguished Student Paper Award (2010), and Outstanding Reviewer Award (2009, 2010, 2011, 2013, 2014) from the Academy of Management.

Eric Monteiro is a professor of Information systems at the Norwegian U of Science and Technology (NTNU) and an adjunct professor at the U of Oslo. He has a long-standing interest in socially informed, process-oriented accounts of development and use of ICT, in short, processes of digitalization. Empirically, his work has predominately been within the healthcare sector and the energy/ oil industry. His work is inspired by science studies in general and discussions about ‘infrastructure’ in particular. He has been part of the III community for quite some time.

Jannis Kallinikos is a professor and head of the Information Systems and Innovation Group in the department of management at the London School of Economics and Political Science.

His research focuses on the impact of information and communication technologies on organizations and economic institutions. He has published widely in Management, Information Systems and Sociology journals and written several monographs including The Consequences of Information: Institutional Implications of Technological Change, Edward Elgar, 2007, Governing Through Technology: Information Artefacts and Social Practice, Palgrave, 2011. He has together with Paul Leonardi and Bonnie Nardi co-edited Materiality and Organizing: Social Interaction in a Technological World, Oxford University Press, 2012.


Dr Carsten Sørensen is Reader (Associate Professor) in Digital Innovation within the Department of Management at The London School of Economics and Political Science (carstensorensen.com). Carsten has since the 1980s researched digital innovation, for example innovating the digital enterprise through mobile technology (enterprisemobilitybook.com), and the innovation dynamics of mobile infrastructures and -platforms (digitalinfrastructures.org).

Carsten has published widely within Information Systems since 1989 (scholar.carstensorensen.com), for example in MISQ, ISR, JMIS, ISJ, JIT, Information & Organization, The Information Society, Computer Supported Cooperative Work, and Scandinavian Journal of Information Systems. Carsten also has extensive experience managing national, EU, and industry research grants with a total budget of over £3million. He as for a number of years been engaged in assisting and assessing digital start-ups and has for 25 years been actively engaged in academic consultant and executive education with a broad range of organisations – IMF, Microsoft, Google, PA Consulting, Huawei, Orange, Vodafone, Intel, GEMS, to name just a few.

Anne Helmond is Assistant Professor of New Media and Digital Culture at the University of Amsterdam. She is a member of the Digital Methods Initiative and App Studies Initiative research collectives where she focuses her research on the history and infrastructure of social media platforms and apps. Her research interests include digital methods, software studies, platform studies, app studies, infrastructure studies and web history. Anne’s work has been published in highly-ranked peer-reviewed journals such as New Media & Society, Theory, Culture and Society, Media, Culture & Society, Social Media + Society, First Monday, and Computational Culture. She currently holds a Veni grant from the Netherlands Organisation for Scientific Research (NWO) for the project ‘App ecosystems: A critical history of apps’ (2017–2020).

Pinar Ozcan is Professor of Strategic Management at Warwick Business School. She specializes in strategy, entrepreneurship, and the emergence of new markets. Her current research includes the open banking project, where she examines the industry disruption in banking through regulation and entry of fintechs, and the development of the sharing economy.

Pinar completed her Ph.D. at the Stanford Technology Ventures Program (STVP) at the Stanford University Management Science and Engineering Department, and also holds a Master of Science and dual Bachelors degrees from Stanford.

At Stanford, Pinar directed the AEA Stanford Executive Institute, a summer executive program for the high tech industry for three consecutive years. She also organized the Stanford Entrepreneurship Thought Leaders Seminars, and helped create the Stanford Entrepreneurship Corner for entrepreneurship educators worldwide.

Since completing her PhD, Pinar has received the Excellence in Research Award at IESE, the EFMD Best Teaching Case Award, the IDEA Entrepreneurship Thought Leader Award, and Best Paper Nominations and Awards at Academy of Management Journal and Strategic Management Society. Pinar is also the 2015 recipient of the British Academy Newton Grant for the study of open innovation, the 2016 SWIFT award for the study of the UK Banking industry’s transition into open application programming interfaces (API’s), and the 2016 Best Conference Paper Award at Strategic Management Society.

In 2017, Pinar had the honour to be selected to the Top 40 Business School Professors under 40 by Poets and Quants. In 2018, Pinar received the Strategic Management Society Research in Organizations Award for her work on the disruption in the banking sector in partnership with Swift Institute. She was recently selected to the global Thinkers 50 list for emerging thinkers with the potential to make lasting contributions to management theory and practice. Finally, in 2019, she was chosen as a British Academy Mid-Career Fellow for her work on the disruption of banking in Europe and the UK.

Pinar is a founding partner of Blanchard International Turkey. Her work experience also includes management consulting at Siemens Corporation in Munich, Germany, and strategy consulting with technology ventures and venture capital firms in Silicon Valley.

Pinar is from Istanbul, Turkey. She speaks English, German, Spanish, Turkish and Dutch.

Contact us

For more event information and queries contact Jade Harris