Nadine Itani

Dr Nadine Itani

Senior Lecturer and Programme Lead for Air Transport Management
+44 (0)1483 689537
42 AP 02
By appointment

Academic and research departments

Surrey Hospitality and Tourism Management, Institute for Sustainability, Centre for Competitiveness of the Visitor Economy.

About

University roles and responsibilities

  • Senior Lecturer in Air Transport Management
  • Programme Lead, MSc Air Transport Management

    My qualifications

    2015
    PhD in Air Transport Management
    2011
    MPhil in Transport Systems
    2008
    Master of Business Administration (MBA)

    Affiliations and memberships

    Royal Aeronautical Society (RAeS)
    Member
    Women in Aviation - Middle East
    Member
    The Ninety-Nines Women Pilots
    Member

    News

    12 AUG 2026

    Career success with our Air Transport Management MSc

    Aeroplane landing over city

    18 JUN 2026

    Five reasons to study International Airline and Airport Management BSc at Surrey

    Nadine Itani

    03 MAR 2026

    Expert Q&A: The safety of flights to and from Dubai amid escalating regional tensions 

    In the media

    Flight turbulence incidents on the rise as global temperatures climb

    France 24 English

    How has the aircraft leasing sector benefited from Boeing's crisis?

    Alarabiya Business

    Main challenges to sustainable aviation as the air transport industry gathers pace towards environmental goals.

    France24 English

    Airbus and Boeing estimate demand for new aircraft to pick up in the coming 15 years.

    Asharq Bloomberg TV

    Asia Pacific is driving growth towards recovery in aviation markets

    Asharq News TV

    Air travel recovery hit with flight disruptions, airport chaos and staff resignations

    Sky News Arabia TV

    Research

    Research interests

    Supervision

    Postgraduate research supervision

    Completed postgraduate research projects I have supervised

    Teaching

    Sustainable development goals

    My research interests are related to the following:

    Publications

    Highlights

    Shaar, A., Osta, R.E., Assi, S., Itani, N., Abbas, I. Revolutionizing waste management: smart technologies and sustainable aviation fuel integration for environmental sustainability. Sustain Environ Res 36, 22 (2026). https://doi.org/10.1186/s42834-026-00285-1

    Itani, N. (2020) Executive education in aviation: addressing the managerial aspects of the fastest growing industry. In Kearns, S. & Hodge, S. (eds.), Engaging the Next Generation of Aviation Professionals (pp. 239-251). Routledge publications: London and New York.
    Itani, N., O'connell, JF., Mason, K. (2015) Towards realizing best-in-class civil aviation strategy scenarios. Journal of Transport Policy, 43, 42-54.
    Itani, N., O'connell, JF., Mason, K. (2014) A macro-environment approach to civil aviation strategic planning. Journal of Transport Policy, 33, 125-135.
    Itani, N., O'connell, JF., Mason, K. (2013) The impact of emigrants' homeland relations on air travel demand in a security volatile market: A case study on Lebanon. Journal of Transport Geography, 30, 70-79.
    Lippitt, P.; Itani, N.; O’Connell, JF.; Warnock-Smith, D.; Efthymiou, M. (2023) Investigating Airline Service Quality from a Business Traveller Perspective through the Integration of the Kano Model and Importance–Satisfaction Analysis. Sustainability. 15(8):6578.
    Hui, T., Itani, N., & O’Connell, J. F. (2024) Examining air travellers’ willingness to pay for non-voluntary environment-related fees: The case of SAF surcharge and carbon taxes. Highlights of Sustainability, 3(1), 61–75.
    Bakır, M., Atalık, Ö., & Itani, N. (2024) Service quality and repurchase intentions in the airline industry: a multiple mediation analysis through customer citizenship behaviour. Current Issues in Tourism, 1-22.
    Bakır, M., & Itani, N. (2024) Modelling Behavioural Factors Affecting Consumers’ Intention to Adopt Electric Aircraft: A Multi-Method Investigation. Sustainability, 16(19), 8467.
    Anuar, MD.; Itani, N.; O’Connell, JF.; Warnock-Smith, D. (2025) Investigating the impacts of ASEAN-EU comprehensive air transport agreement on the carriers’ competitive dynamics
    Bahrami, T.; Itani, N.; Xu, S. (2026) The influence of initial career motivation on long-term job satisfaction among commercial airline pilots
    Shaar, A., Osta, R.E., Assi, S., Itani, N., Abbas, I. (2026) Revolutionizing waste management: smart technologies and sustainable aviation fuel integration for environmental sustainability. Sustain Environ Res 36, 22