Covid-19 research in hospitality and tourism

Our lives and our industry have been deeply impacted by the pandemic and the global lockdown that came with it.

Start date

January 2020

End date

December 2024

Overview

Leading global research reshaping hospitality and tourism: Navigating recovery, resilience, and digital transformation through crisis and beyond.

Outputs

  • Zhang, K., Sun, X., & Li, G. (2025). Virtual influencer and cultural heritage destination: Endorsement effectiveness of virtual versus human influencers. Annals of Tourism Research, 110(3), Article 103873. https://doi.org/10.1016/j.annals.2024.103873
  • Seo, I. T., Liu, H., Li, H., & Lee, J. S. (2025, March). AI infused video marketing: Exploring the influence of AI generated tourism videos on tourist decision making. Tourism Management, 110, Article 105182. https://doi.org/10.1016/j.tourman.2025.105182
  • Wang, Y.-C., Zhang, Y., Ma, E., Ma, E. (J.), Zhang, L., Zhang, Y., Huan, N., Huang, J., Huang, J., & Pan, S.-Y. (2025, July). AI‑assisted cross‑cultural training for hotel newcomers: An IT mindfulness‑driven perspective on building cultural intelligence and career development confidence. International Journal of Hospitality Management, 128, Article 104186. https://doi.org/10.1016/j.ijhm.2025.104186
  •  Wang, Y. C., Song, H., Yang, H., & Ma, E. (2025). Robots vs. human employees’ influence on restaurant brand relationship building: An integration of role theory and stereotype theory. Journal of Vacation Marketing, 13567667251317736.
  • Gatersleben, B., White, E., Wyles, K., Golding, S.E., Murrell,G., Scarles, C., Xu, S., Brockett, B., Willis, C. (2024). Everyday places to get away–Lessons learned from Covid-19 lockdowns. Landscape and urban planning, 246, 105026.
  • Song, H., Zeng, W., Chen, J. M., & Ma, E. (2024). COVID-19 Impacts on the Sustainable Development of Spatial Network of UrbanTourism—a Case Study of Fujian, China.
  • Senevirathna, L., Jin, X., & Ma, E. (2024, February). The role of psychological empowerment in promoting volunteer satisfaction. In CAUTHE 2024 Conference Proceedings: Diverse Voices: Creating Change in Tourism, Hospitality and Events (pp. 353-353). Hobart: Council for Australian University Tourism and Hospitality Education.
  •  Cai, Y., Li, G., Wen, L., & Liu, C. (2024). Intellectual landscape and emerging trends of big data research in hospitality and tourism: A scientometric analysis. International Journal of Hospitality Management, 117, Article 103633. https://doi.org/10.1016/j.ijhm.2023.103633
  • Gatersleben, B., White, E., Wyles, K., Golding, S.E., Murrell,G., Scarles, C., Xu, S., Brockett, B., Willis, C. (2024). Everyday places to get away–Lessons learned from Covid-19 lockdowns. Landscape and urban planning, 246, 105026.
  • Hoy, L. S., Stangl, B., & Morgan, N. (2024). Leisure with dogs in the UK: The importance of shared outdoor leisure spaces highlighted by the COVID 19 pandemic. Leisure/Loisir. Advance online publication. https://doi.org/10.1080/14927713.2024.2308919 surrey.ac.uk+7tandfonline.com+7scispace.com+7
  • Muharam, I. N., Tussyadiah, I., & Kimbu, A. (2024, August). Unlocking the potential of blockchain-based sharing economy in hospitality and tourism: A systematic review. International Journal of Hospitality Management, 122, Article 103863. https://doi.org/10.1016/j.ijhm.2024.103863
  • Muharam, I. N., Tussyadiah, I. P., & Kimbu, A. N. (2024). Decentralising Airbnb: Testing the acceptability of blockchain-based sharing economy systems. Tourism Management, 102, Article 104871. https://doi.org/10.1016/j.tourman.2023.104871
  • Wang, D., Ma, E., & Leung, X. Y. (2024). Working with robots: a job design perspective of hospitality employees’ collaboration intentions with service robots. Journal of Hospitality and Tourism Management, 61, 66-77
  • Song, H., Zeng, W., Chen, J. M., & Ma, E. (2024). COVID-19 Impacts on the Spatial Network of City Tourism in Fujian Province, China. Sustainability, 16(8), 3162.
  •  Choi, S., Yeon, J., Hyoung Ju Song, & Hu, J. (2023). Information technology as a buffer against COVID-19. Annals of Tourism Research, 98, 103527–103527. https://doi.org/10.1016/j.annals.2022.103527
  • Duan, B., Dai, J., & Ma, E. (2023). Winter Sports Mega-Event Destination Experience: An Experience Economy Model Perspective During the Post-COVID-19 Pandemic. Sport and Tourism (New Perspectives in Tourism and Hospitality Management), Emerald Publishing Limited, Bingley, pp. 79-94. https://doi.org/10.1108/978-1-83753-240-720231005
  • Graham, A., Warnock-Smith, D., O’Connell, J. F., Efthymiou, M., & Zheng, X. (2023). Market Developments on Chinese International Air Passenger Markets in Light of COVID-19 Policy Measures. Sustainability, 15(2), 1525. https://doi.org/10.3390/su15021525
  • Hoy, L., Stangl, B., & Morgan, N. (2023). Dog Guardians’ Subjective Well-Being During Times of Stress and Crisis: A Diary Study of Affect During COVID-19. People and Animals: The International Journal of Research and Practice, 6(1). https://docs.lib.purdue.edu/paij/vol6/iss1/6/
  • Kim, B., Yu, H., Huang, Y., & Lee, S. (2023). Impact of customer incivility on restaurant employee stress spread and turnover: COVID-19 vaccination mandate. International Journal of Hospitality Management, 113, 103522. https://doi.org/10.1016/j.ijhm.2023.103522
  • Lee, S., Liu, B., Jung, S., & Kim, B. (2023). The effect of vaccination during the COVID-19 for the restaurant industry. International Journal of Hospitality Management, 110, 103451. https://doi.org/10.1016/j.ijhm.2023.103451
  • Li, Y., Xu, S. (Tracy), Yu, Y., & Meadows, R. (2022). The well-being of gig workers in the sharing economy during COVID-19. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/ijchm-01-2022-0064
  • Ma, E., Yang, H., Wang, Y.-C., & Song, H. (2022). Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels. Tourism Management, 93, 104610. https://doi.org/10.1016/j.tourman.2022.104610
  • Kim, Y. R., & Liu, A. (2022). Social distancing, trust and post-COVID-19 recovery. Tourism Management, 88, 104416. https://doi.org/10.1016/j.tourman.2021.104416
  • Lin, V. S., Qin, Y., Li, G., & Jiang, F. (2022). Multiple effects of “distance” on domestic tourism demand: A comparison before and after the emergence of COVID-19. Annals of Tourism Research, 95, 103440. https://doi.org/10.1016/j.annals.2022.103440
  • Park, S., Kim, Y. R., & Ho, C. S. T. (2022). Analysis of travel mobility under Covid-19: application of network science. Journal of Travel & Tourism Marketing, 39(3), 335-352. https://doi.org/10.1080/10548408.2022.2089954
  • Song, H., Li, G., & Cai, Y. (2022). Tourism forecasting competition in the time of COVID-19: An assessment of ex ante forecasts. Annals of Tourism Research, 96, 103445.  https://doi.org/10.1016/j.annals.2022.103445
  • Tiwasing, P., Kim, Y. R., & Sawang, S. (2022). The interplay between digital social capital and family-owned SME performance: A study of social media business networks, Journal of Family Business Management. https://doi.org/10.1108/JFBM-07-2022-0103
  • Williams, A. M., Chen, J. L., Li, G., & Baláž, V. (2022). Risk, uncertainty and ambiguity amid Covid-19: A multi-national analysis of international travel intentions. Annals of Tourism Research, 92, 103346. https://doi.org/10.1016/j.annals.2021.103346
  • Wu, D. C., Cao, C., Liu, W., & Chen, J. L. (2022). Impact of domestic tourism on economy under COVID-19: The perspective of tourism satellite accounts. Annals of Tourism Research Empirical Insights, 3(2), 100055. https://doi.org/10.1016/j.annale.2022.100055
  • Yu, X., Xu, S., & Ashton, M. (2022). Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective. Information Technology & People. https://doi.org/10.1108/ITP-04-2021-0254
  • Zhang, W., Williams, A. M., Li, G., & Liu, A. (2022). Entrepreneurial responses to uncertainties during the COVID-19 recovery: A longitudinal study of B&Bs in Zhangjiajie, China. Tourism Management, 91, 104525. https://doi.org/10.1016/j.tourman.2022.104525
  • Chen, Y., Dai, Y., Liu, A., Liu, W., & Jia, L. (2021). Can the COVID-19 risk perception affect tourists’ responsible behavior intention: an application of the structural equation model. Journal of Sustainable Tourism, 1-20.
  • Kimbu, A. N., Adam, I., Dayour, F., & de Jong, A. (2021). COVID-19-induced redundancy and socio-psychological well-being of tourism employees: Implications for organizational recovery in a resource-scarce context. Journal of Travel Research, 00472875211054571. https://doi.org/10.1177/00472875211054571
  • Kim, Y. R., & Liu, A. (2021). Social distancing, trust and post-COVID-19 recovery. Tourism Management, https://doi.org/10.1016/j.tourman.2021.104416.
  • Kim, Y. R. and Liu, A. (2021) ‘Social distancing, trust and post-COVID-19 recovery’, Tourism Management, 88, p. 104416. doi: 10.1016/J.TOURMAN.2021.104416.
  • Lee, P., Xu, S., Yang, W. (2021). Is career adaptability a double-edged sword? The impact of work social support and career adaptability on turnover intentions during the COVID-19 pandemic. International Journal of Hospitality Management.  
  • Liu, A., Vici, L., Ramos, V., Giannoni, S., & Blake, A. (2021). Visitor arrivals forecasts amid COVID-19: A perspective from the Europe team. Annals of Tourism Research, 88, https://doi.org/10.1016/j.annals.2021.103182
  • Liu, A., Kim, Y. R. and O’Connell, J. F. (2021). ‘COVID-19 AND THE AVIATION INDUSTRY: The Interrelationship between the Spread of the COVID-19 Pandemic and the Frequency of Flights on the EU Market’, Annals of Tourism Research, p. 103298. doi: 10.1016/J.ANNALS.2021.103298.
  • Liu, A., Kim, Y. R., & O'Connell, J. F. (2021). COVID-19 and the aviation industry: The interrelationship between the spread of the COVID-19 pandemic and the frequency of flights on the EU market. Annals of Tourism Research, 91, 103298. https://doi.org/10.1016/j.annals.2021.103298
  • Song, H. and G. Li (2021). Editorial: Tourism Forecasting Competition in the Time of COVID-19. Annals of Tourism Research. DOI: 10.1016/j.annals.2021.103198
  • Warnock-Smith, D., Graham, A., O'Connell, J. F., Efthymiou, M. (2021). Impact of COVID-19 on air transport passenger markets: Examining evidence from the Chinese market. Journal of Air Transport Management, 94, 102085.
  • Xu, S., Murrell, G., Golding, S. E., Brockett, B. F., Gatersleben, B., Scarles, C., White, E., Willies, C., & Wyles, K. J. (2021). # Springwatch# WildMorningswithChris: Engaging with Nature via Social Media and Wellbeing During the COVID-19 Lockdown. Frontiers in Psychology, 4259. https://doi.org/10.3389/fpsyg.2021.701769
  • Yang, Y., Liu, H., & Chen, X. (2020). COVID-19 and restaurant demand: Early effects of the pandemic and stay-at-home orders. International Journal of Contemporary Hospitality Management.
     

Research themes

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