Health and wellbeing support
Your physical and emotional health is important and looking after them will ensure you get the most out of university life. We provide easy access to health and wellbeing services, and we encourage you to take advantage of them.
University Health Centre
The University Health Centre is available for support with a range of physical health and wellbeing issues and offers many of the same services as other NHS surgeries in the area.
It is located on the Stag Hill campus and is part of the Guildowns Group Practice.
Centre for Wellbeing
We want you to reach your full potential during your time at Surrey but sometimes there are personal challenges that you may need support with. The Centre for Wellbeing can provide you with guidance and support to help improve your health, emotional and psychological wellbeing. The Centre does not provide clinical or medical services, but provides pastoral care and advice on a range of issues including:
- Health and wellbeing
- Your mental health
- Eating disorders
- Managing stress.
The Centre offers counselling services, workshops and runs awareness campaigns and events to promote wellbeing.
Health and wellbeing advice is available for students on the wellbeing pages of the MySurrey website.
This includes a large help section provided to support students on a range of issues.
Security support team
Our Security support team is here for you, 24 hours a day, seven days a week. This includes all weekends, bank holidays and during University closures.
- Non-urgent: 01483 682002
- Emergencies: 01483 683333
- Email: firstname.lastname@example.org
The University of Surrey and its partner organisations, provide a number of options for you from peer support in faculties, Nightline run by students, to therapy available from the Centre for Wellbeing.
There is something for everyone, all listed services are free and confidential.
You don't have to be religious or spiritual to attend events at the Chaplaincy or use our faith and spirituality services.
Our chaplains are from all faiths and beliefs and offer confidential, discreet and non-judgemental one-to-one pastoral care. They also promote dialogue and peaceful co-existence between people of different faiths and beliefs.
Peer supporters are students who can provide you with a confidential space to talk and be listened to.
They are not counsellors, however, they have been carefully selected and trained in listening, questioning and responding to ensure they are able to help other students reach their own solutions.
Find out more about getting peer support.
The Students’ Union Support Zone is there to assist students with a range of needs, queries and concerns.
The Support Zone also runs a range of campaigns throughout the academic year on various support topics, which are tailored towards the needs of students at Surrey, including their Let’s Talk campaign encouraging students to talk about the issues that matter most to them.
Nightline is a listening service for students, run by trained student volunteers. You can contact them to talk about any problem, ask a few questions or get something off your chest.
Nightline is confidential and anonymous, so you don't have to tell us anything about yourself, not even your name, and the content of the call never leaves Nightline.
Nightline is available 7pm – 7am, Monday to Friday, during term time by phone or the online chat service on the Students’ Union website.
Health Assured is a Student Assistance Program (SAP) designed to help you deal with personal or student-related problems. The problems could be affecting your home life, education, health, and general wellbeing. Whatever issues you face in your student life - our confidential helpline is available 24/7, 365 days a year.
Call the free 24-hour helpline on 0800 028 3766.
The personalised login code for the app is: MHA268152
For more information view the Health Assured FAQs page.
The Safe Haven service in Guildford is open to anyone experiencing a mental health crisis. It is located on Walnut Tree Close, just a few minutes' walk from the Stag Hill campus and Guildford town centre.
Safe Haven is open 6pm – 11pm, seven days a week and 365 days a year.
- They also run daily drop-in sessions for peer and wellbeing support between 6pm – 8pm. No pre-booking is required and everyone is welcome.
- We are also available to offer crisis support virtually. This virtual service is available from 6pm to 11pm.
Guildford Samaritans are open to anyone who quite simply wants to talk. They are available for both face-to-face and phone contact and offer a safe, non-threatening space to talk through your problems in complete confidence.
The Samaritans are based in Guildford town centre, close to the Guildford Cricket Club, and you can visit them between 12 noon – 9:30pm, seven days a week, with no appointment needed.
The NHS offers talking therapy services, particularly for anxiety and/or low mood. You need to be registered with a GP in this area to be eligible. You can refer yourself either online or by phone, and don’t need to go through your GP.
- DHC face-to-face therapy
- WeAreWithYou face-to-face therapy
- Centre for Psychology face-to-face therapy
- Ieso online live time therapy.
Student Space is available to make it easier for you to find the support that you need during your time at university.
However you’re feeling, help and guidance is available. Explore a range of trusted information, services and tools to help you with the challenges of student life.
The support provided by Student Space is safe, confidential and developed with students and experts in student wellbeing and mental health. New services and information will be added to the platform on a regular basis in line with emerging student needs to ensure that it is relevant to you.
Student Space is run by Student Minds, the UK’s student mental health charity. It has been developed collaboratively with services, higher education professionals, researchers and students to complement the existing services available to students.