Activating and protecting your staff IT account

Your IT account username and password will give you access to a number of services including email, OneDrive and access to computers on campus. To start using these services you will need to activate and protect your IT account by following the instructions.

How to activate and protect your IT account

Step 1: activate your IT account

Please complete 1a and 1b to enable your IT account.

Step 2: protect your account and set up self-service password reset

When you login to your university email account for the first time, please carry out steps 2a and 2b.

If you experience any problems

Please contact the IT Service Desk on +44 (0)1483 689898 / 9898, email IT Services or live chat (live chat is available on the IT pages of the staff intranet, SurreyNet and the student website, MySurrey).