Open days FAQs

Yes. 

Once you have booked, a link to your e-ticket will be emailed to you in due course. Please check your junk or spam folder if you have not received your ticket. Your e-ticket will be scanned when you arrive at the open day. You can print your e-ticket or display on your mobile device.  

Yes, you will need to select your chosen subject talk(s) / session when you book to attend. Your e-ticket will admit you and one guest to your selected talk(s) / session.

No, only the prospective students needs to book a place. Their ticket will entitle them and their guests to attend the open day. 

We ask that only one guest attend the subject talks and tours with the prospective student. This is because these talks are particularly popular and space is limited. Additional guests are welcome to enjoy other activities available as part of the open day.  

Children should be accompanied by an adult at all times. 

For Vet School open days, each prospective student may attend their booked Vet School session with one guest only. This is due to space available within the facilities included in the Vet School tour.

Follow the "View my e-ticket & booking" link in your booking confirmation and e-ticket email.

Click on "Cancel registration" at the bottom of the booking page. 

Follow the "View my e-ticket & booking" link in your booking confirmation and e-ticket email.

Click on "Register for more sessions" to add new subject talks/sessions to your booking. 

To cancel an existing talk/session booking, click on the relevant session and select "Cancel session registration". 

• Stag Hill open day: When you book you need to choose whether to attend the morning or afternoon session. If you are attending the morning session, please arrive from 8:30am. If you are attending the afternoon session, please arrive from 12:45pm.
• Guildford School of Acting open day will run from 8:30am until 5pm.
• School of Health Sciences and Medicine (Graduate Entry) open day will run 8:30am until 4pm
• Vet School open day sessions are running at specific times throughout the day. Please refer to your ticket for your session start and finish times.

Activities and sessions will take place at specific times during the open day. Please refer to your ticket for your booked talk(s)/session(s) and use the open day programme to plan your day. 

We ask that only assistance dogs attend this event.

Yes, we will have examples of both our en suite and shared bathroom accommodation and you can drop-in and explore during your visit.

Yes, parking on campus is free of charge but is very limited. Please visit our open days travel advice for further advice to plan your journey and arrival.

You cannot pre-book parking, spaces will be available on a first come, first serve basis. 

Yes, our parking attendants will be based in our car parks on the day of the event. 

They will be able to direct you to a relevant parking space on the day. There is no need to pre-book this parking. 

You can also contact opendays@surrey.ac.uk prior to the event should you have any questions. 

Find out more about our travel advice and accessibility on campus. 

Our travel bursary can assist with travel costs. See our travel bursary page for details and eligibility criteria. 

So that we can help you get the most out of the open day, please email us in advance with details of your specific needs. This could be providing a wheelchair, support with assistive listening or anything else that you feel you may need. Please get in touch as soon as possible, so we can support you to make the relevant arrangements.

Although our Stag Hill campus is built on a hill, the majority is wheelchair accessible. View the University's accessibility information which also includes advice on our AccessAble app to support you during your visit. On the day, visit our Information and Accessibility hub next to check-in, where our student ambassadors will be able to provide further information on navigating our Stag Hill campus.   

On our Manor Park campus please visit our registration desks (in either Vet School or Kate Granger Buildings) where our team will be able to provide you with further information and guidance on navigating this campus.