Offer holder checklist

From receiving your offer to getting ready to join us, there are a few important steps to complete. Use this checklist to understand what you need to do, when to do it and where to find help.

Your steps to joining Surrey

Some steps will depend on your qualifications, offer and personal circumstances, so follow the guidance that applies to you. Remember to check your emails regularly for updates and requests for information.

You can use Surrey Self-Service throughout your offer holder journey to upload requested documents and complete outstanding tasks. Check your account regularly, as new tasks may be added. Completed tasks will appear in green and be marked as complete.

If you have any questions, contact our Admissions team at admissions@surrey.ac.uk.

1. Understand your offer
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When you receive your offer:

  • Check your offer through UCAS Hub and Surrey Self Service
  • Understand whether your offer is conditional or unconditional
  • Review any conditions, including required grades, qualification evidence and English language requirements
  • Check your UCAS reply deadline
  • Checking the fee status you have been assigned
  • Contact Admissions if you have any questions: admissions@surrey.ac.uk. 

Tip: Log in to Surrey Self Service regularly to check your application status and look out for any outstanding tasks or requests.

UCAS Hub Surrey Self Service

2. Prepare your documents
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As soon as possible, if evidence is requested:

  • Check which qualifications and documents you need to provide to meet your offer conditions.
  • UCAS will send Surrey the results for most UK-run college and post-16 qualifications.
  • If your offer requires GCSEs, a degree-level qualification or qualifications from another country, upload a clear colour scan of your official certificates and transcripts or marksheets through Surrey Self-Service.
  • If you do not yet have your certificate, upload your results statement for review.
  • Check your Self-Service task list regularly to see whether any further evidence is required.
Surrey Self Service
3. Reply to your offers
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By your UCAS reply deadline:

  • Consider whether Surrey is the right choice for you. 
  • Decide on your firm choice.
  • Choose your insurance choice, if applicable.
  • Submit your decisions through UCAS Hub.
  • Make sure you meet your UCAS reply deadline.
UCAS Hub
4. Start your CAS application (international students only)
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If you need a Student visa to study in the UK, you will need a Confirmation of Acceptance for Studies (CAS) from the University.

  • Once you have firmly accepted your offer, look out for an email from the University inviting you to set up your CAS Shield account.
  • Follow the instructions to access your account and start your CAS application.
  • Check your personal and course details carefully.
  • Complete all requested sections and upload any supporting documents.
  • Respond promptly to any requests for additional information or documents.
  • Check the CAS timeline so you understand the stages and deadlines.
  • Continue checking Surrey Self-Service for any additional tasks or information requested by the University.

If you do not need a CAS: You must still complete the relevant task to confirm this with the University.

Visa guidance CAS information and guidance

5. Prepare for results day
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Before your results are released:

  • Check whether your qualifications will be sent directly to Surrey by UCAS: Sending exam results
  • Log in to Surrey Self-Service to check for any outstanding tasks or requests before your results are released.
  • Prepare to upload any results that are not covered by UCAS.
  • Make sure you know how to access your application outcome through UCAS Hub.
  • Check your email and Surrey Self-Service for updates.
UCAS results day guide
6. When your results are available, check your application outcome
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  • Check your application outcome through UCAS Hub and look out for emails from Surrey.
  • Check Surrey Self-Service for any updates to your application or requests for additional information.
  • Upload any outstanding results or evidence requested by the University as soon as possible. 
  • If you do not meet your offer conditions, make sure all your results are available for Surrey to assess your application.
  • If Surrey is your insurance choice, check whether your firm university has confirmed your place. If it cannot offer you a place, Surrey will assess whether you have met its conditions.
  • If your plans change, explore Clearing or the possibility of transferring to another course.
UCAS Hub
7. Complete your student visa application (international students only)
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If you require a Student visa, you can apply once you have received your CAS from Surrey.

  • Check your CAS statement carefully to make sure your personal and course details are correct. Contact the CAS team if anything needs amending: cas@surrey.ac.uk.
  • Prepare the documents and financial evidence required for your visa application.
  • Check whether you need an ATAS certificate or tuberculosis test, where applicable.
  • Submit your Student visa application through the UK Government's visa application service.
  • Follow any instructions about providing biometric information or attending an appointment.
  • Keep your visa decision and immigration information safe.
  • Keep checking your emails and Surrey Self-Service for any further information or requests from the University.

Tip: Apply in good time before your course starts, allowing for visa processing.

Visa guidance CAS information and guidance

8. Complete your final tasks
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Once you have accepted your place

  • Log in to Surrey Self-Service.
  • Complete all remaining tasks and provide any additional information or documents requested.
  • Confirm your right to study in the UK, where applicable.
  • Check that all your outstanding requirements have been completed. 
Surrey Self-Service
9. Get ready to join us!
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  • Look out for your welcome instructions by email.
  • Follow the instructions provided to prepare for enrolment.
  • Check your course start date and any information about your arrival.
  • Keep checking your emails and Surrey Self-Service for important updates.
  • Visit our Welcome site to explore your personal Welcome Week timetable and get prepared for your arrival. 

🎉 We look forward to welcoming you to the University of Surrey!

Surrey Self-Service Welcome site

Need help?

The Admissions team can help with questions about your offer, conditions, qualification evidence and results. 

Email: admissions@surrey.ac.uk

You can also find answers to common questions in our Admissions FAQs.