Department of Business Transformation

We are interested in the management of change that leads to operational excellence across all types of industry. Our research on business analytics, operations and logistics, and extractive industries, inform policy and practice transformation.

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We collaborate with businesses to develop practical solutions and business growth.

Our staff members

Professor James Aitken

Professor in Operations Management and Head of Department

Professor James Aitken began his career within a manufacturing environment where he gained success in the logistics and operation fields. The knowledge and experience accrued supported his part-time PhD studies and provided the platform for the development of the UK’s first manufacturing operations based on combining lean and agile. His continued interest in innovative operati...

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Read the latest guest blog by Dr Saori Sugeno ahead of the next Doing Business in Emerging Markets Webinar.…
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Surrey Business School's Dr Stelvia Matos joins Elsevier in their 'Editor in a 60-second spotlight' feature. Find o…
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Looking to change careers or specialise in a certain area? SBS has a range of postgraduate programmes to expand you…

Latest blog posts


Strategic Marketer with an intriguing journey

Strategic Marketing MSc student Urvashi Solanki reflects on her journey and the reasons why she chose...


Time to take a closer look at ‘emerging market’ multinationals

Guest blog by Dr Saori Sugeno We often hear that multinational corporations play an important role in...