Department of Business Transformation

We are interested in the management of change that leads to operational excellence across all types of industry. Our research on business analytics, operations and logistics, and extractive industries, inform policy and practice transformation.


We collaborate with businesses to develop practical solutions and business growth.

Our staff members

Professor James Aitken

Professor in Operations Management and Head of Department

Professor James Aitken began his career within a manufacturing environment where he gained success in the logistics and operation fields. The knowledge and experience accrued supported his part-time PhD studies and provided the platform for the development of the UK’s first manufacturing operations based on combining lean and agile. His continued interest in innovative operati...

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Are you thinking about doing an MBA? Find out more about our Executive MBA (part-time) at Surrey Business School at…
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Latest blog posts


Introducing our new Student Success Team

We’re delighted to introduce our new Student Success team for the Faculty of Arts & Social Sciences...


5 career stories from women that define success on their own terms

When approaching an ocean passage, you know where you will start and where you are going, but nature...