Department of Business Transformation

We are interested in the management of change that leads to operational excellence across all types of industry. Our research on business analytics, operations and logistics, and extractive industries, inform policy and practice transformation.


We collaborate with businesses to develop practical solutions and business growth.

Our staff members

Professor James Aitken

Professor in Operations Management and Head of Department

Professor James Aitken began his career within a manufacturing environment where he gained success in the logistics and operation fields. The knowledge and experience accrued supported his part-time PhD studies and provided the platform for the development of the UK’s first manufacturing operations based on combining lean and agile. His continued interest in innovative operati...

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*We're Kicking off 2021 with our Surrey MBA lunchtime webinars* Professor Tom Lawton, will be sharing 8 practices f…
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*Introducing the first in our Digital Disrupter Webinar Series* Join Prof @Tazeeb Rajwani and Toni Radzihovska, Hea…
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*NEW research case study* Find out how Surrey Business School’s Juan Carluccio developed a proposal for import-tari…
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Surrey Business School’s @profbbuchanan talks to @rollcall about ‘explainable’ AI systems in the finance industry.⬇️

Latest blog posts


Surrey Business School students team up with Too Good To Go, encouraging less food waste

At the end of last year, some of our final year Business students had the fantastic opportunity to work...


Juan’s story – volleyball player and economist

At Surrey Business School we often discuss the benefits of joining the many clubs and societies that...