Department of Business Transformation

We are interested in the management of change that leads to operational excellence across all types of industry. Our research on business analytics, operations and logistics, and extractive industries, inform policy and practice transformation.


We collaborate with businesses to develop practical solutions and business growth.

Our staff members

Professor James Aitken

Professor in Operations Management and Head of Department

Professor James Aitken began his career within a manufacturing environment where he gained success in the logistics and operation fields. The knowledge and experience accrued supported his part-time PhD studies and provided the platform for the development of the UK’s first manufacturing operations based on combining lean and agile. His continued interest in innovative operati...

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Have you registered for our latest Surrey MBA Lunchtime Webinar? We'll be joined by Professor of Digital Innovation…
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Join the Department of Marketing and Retail Management at their next research webinar this Wednesday 'Consumer reve…
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Latest blog posts


Surrey Chamber’s hosts IWD event, ‘Gender Equality in Education’

Yesterday, Surrey Business School were proud sponsors of the Surrey Chambers of Commerce International...


What can you expect if you choose to study at Surrey Business School?

Thinking of joining us? Professor Steve Wood, Dean of Surrey Business School (SBS) provides a short insight...