press release
Published: 04 June 2020

Telephone interventions could be used to reduce symptoms of cancer

By Natasha Meredith

Telephone interventions could be used to successfully treat symptoms of cancer such as fatigue, depression and anxiety, new research in the Cochrane Library reports. This could help patients receive the care they need during the current Covid-19 pandemic when face- to- face access with medical professionals is limited.

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During this unique study researchers from the University of Surrey investigated the effectiveness of telephone interventions by medical professionals offering help and support in treating symptoms of cancer. People with cancer often experience a variety of symptoms such as depression, anxiety, fatigue and sexually-related issues caused by the disease and its treatment. If not properly treated these can lead to additional problems including difficulties in carrying out everyday tasks, poor sleep, and poor quality of life.

Reviewing 32 previous studies in the field with a total of 6250 participants, researchers found that telephone interventions usually undertaken by nurses (on average three to four calls per intervention) have potential to reduce symptoms of depression, feelings of anxiety, fatigue and emotional distress.  Evidence of the usefulness of telephone interventions for other symptoms, such as uncertainty, pain, sexually‐related symptoms, dyspnoea, and general symptom experience, was limited - mainly due to few studies being conducted in these areas. 

Professor Emma Ream, Director of Health Sciences Research at the University of Surrey, said: “Due to increasing pressures on cancer services in the NHS and the current disruption to services due to Covid-19, it is important that we explore different ways to deliver care to those who need it.

“Telephone interventions delivered by healthcare professionals are one way to do this. Offering care to patients in their own homes is convenient for them, and can make them more comfortable and possibly more open about their feelings when speaking to professionals. They ultimately will reduce foot traffic in hospitals which is very important at the moment in reducing risks of contracting Covid-19 virus. More research is needed to confirm the effectiveness of such interventions.”


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