About

My research project

University roles and responsibilities

  • Graduate Teaching Assistant
  • SEF Chair for the Faculty of Health and Medical Sciences
  • University Research and Innovation Committee PGR Representative
  • School of Psychology PGR Representative

    My qualifications

    2019-2022
    BSc (Hons) in Psychology
    University of Winchester
    2022-2023
    MSc in Research Methods in Psychology
    University of Southampton

    Publications

    Charlotte Cheatle, Adrian Banks (2026)Accurate but Not Confident or Confident but Not Accurate? Cognitive Offloading Impairs Confidence Calibration in Human-AI Teams, In: Nuria Oliver, David A. Shamma, Heloisa Candello, Pablo Cesar, Pedro Lopes, Valentino Artizzu, Fiona Draxler, Gustavo López, Anke V. Reinschluessel, Xin Tong, Phoebe O. Toups Dugas (eds.), Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systemspp. 1-5 ACM

    Appropriate AI reliance requires users to accurately evaluate their own performance in order to discern whether to retain or defer responsibility. While underconfidence is a known driver of automation bias, little is known about how collaboration with AI itself influences users’ metacognition. We investigated how cognitive offloading different stages of the decision-making process affects confidence calibration. Participants completed diagnostic decision-making tasks with varying levels of memory and judgement support. Overall, cognitive offloading impaired confidence calibration, with unaided decision makers showing the greatest alignment between confidence and accuracy. Importantly, offloading different cognitive processes produced distinct metacognitive biases: judgement offloading led to overconfidence, whereas combined offloading of memory and judgement processes led to underconfidence. These findings demonstrate that AI support can disrupt user confidence calibration in systematic ways, depending on the type and extent of cognitive delegation. The results highlight metacognitive miscalibration as a critical and underexplored consequence of human-AI collaboration.