Work with us
We work with all kinds of people, including retailers and manufacturers; logistics, technology and returns service providers; policymakers, journalists and researchers.
Who we work with
Whether you need a problem solved, would like to join our team or just want to know more, get in touch with us at r.frei@surrey.ac.uk.
You might be a:
- Chief financial officer aiming to find ways to deliver the returns proposition (free returns, money back guarantees, etc.) into bottom line improvements
- Person handling corporate social responsibility needing to reduce land-fill
- Loss prevention leader striving to reduce the losses due to fraud and abuse
- Buyer wanting to improve product category profitability
- Logistics service provider looking to reduce the cost of returns and deliveries
- Company interested in working with us
- Researcher wishing to join our team
- Student interested in a dissertation project on product returns
- Journalist interested in publishing about product returns
- Policy-maker keen to know more
Our research partners
